help desk technical agent jobs in Ottawa

Location: Ottawa, ON, Hybrid, number of on-site days to be confirmed Language: Strong written and spoken English and French required Background Check Requirement: Not specified About the Opportunity Were hiring an IT & Cybersecurity Analyst to join a professional membership organization in Ottawa. This is an excellent early-career opportunity for someone...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to incidents,...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...

Join AtkinsRéalis as a Help Desk Operator supporting the Trillium Line Project. Manage work orders and ensure reliable transit operations in a fast-paced 24/7 environment. In this crucial role within Technical Services, you will facilitate the efficiency of transit operations. Your responsibilities include assessing defects, managing work orders in the...

Location: New BrunswickJob Description:Location: This position is a remote role which will be based out of New Brunswick.Salary Range: $46,400 - $60,000What is the role?The Bilingual Help Desk Analyst provides customer support, service and technical support through analysis and problem resolving to enable installation, maintenance, education, implementation...

Help Desk Specialist: Job Description Job ID#:   DSEFHD001         Job Title: Help Desk Specialist (Level 1) Mandatory Skills: 2+ Years’ experience (* See ‘Additional Information’) Start Date: Immediate Duration: Full Time Position Location:  Ottawa Security Clearance Required: Secret Clearance (**See ‘Additional...

Client: Government of Alberta - GOAPRDJP000001036 We are seeking an experienced Senior Help Desk Analyst to provide frontline application support to end users and external stakeholders accessing large-scale enterprise applications for the Government of Alberta. The successful candidate will have strong experience in application help desk operations, user...

Drive customer satisfaction as a Bilingual Help Desk Analyst at Pet Valu, working remotely from New Brunswick. Provide vital technical and service support to end users, ensuring smooth operations. In this remote role, you will address customer inquiries and troubleshoot software and hardware issues. Your significant duties will involve maintaining call...

Senior Support Engineer Town Web · HeyGov · ClerkMinutes. Remote, Central US hours. $We make municipal software built for clerks: websites residents can use, forms and payments that replace stacks of paper, and meeting minutes drafted after every meeting. More than 1,300 local governments rely on us, from counties and cities to villages and towns. We have...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and...

Become a Service Desk Technical Analyst and deliver first-line support. Help diagnose issues and enhance the IT experience for end-users through effective troubleshooting. In this capacity, you will support users by diagnosing and resolving both hardware and software-related issues. The Service Desk Technical Analyst plays a crucial role in managing service...

Job ID#:   Academy – Indigenous ‘Train-to-Hire’ Position         Job Title:  IT Help Desk / Service Desk Specialist (Level 1) Mandatory Skills: 0-2+ Years’ experience (* See ‘Additional Information’) Rate/Salary: Upon Graduation – Rate range is $20-23/hour Start Date: Training Starts – Summer/Fall...

Position Overview The Level 1 Bilingual Help Desk Analyst provides front-line technical support to end‑users in both English and French. This role is responsible for responding to incidents, resolving common technical issues, and ensuring that users receive timely, professional assistance related to desktop environments, business applications, and...

SERVICE DESK ADMINISTRATOR - LEVEL 1MANAGED SERVICES | TECHNICAL SUPPORTOttawa, Ontario, CanadaConvergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are fueled by...

Job DetailsJob Location: Ottawa, ON K2H 8K7 Salary Range: $45,000.00 - $60,000.00 SalarySERVICE DESK ADMINISTRATOR - LEVEL 1 MANAGED SERVICES | TECHNICAL SUPPORT Ottawa, Ontario, CanadaConvergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage...

POSITION SUMMARY Under the general supervision of the Manager - IT Client Services and the technical guidance of Help Desk Analyst II, provides client support relating to Corporate information systems. Key responsibilities include ownership of client queries regarding Corporate-supported software and computing platforms, continual professional and courteous...

Our client is seeking a Service Desk Analyst to respond to and diagnose problems through discussions with their end users. This includes problem recognition, research, isolation, and resolution steps. The Service Desk team supports the employees with various technical needs including both hardware and software. As a service desk analyst, you will be...

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Service Desk associates are responsible for following through on all...

Enhance your IT client services career as a Help Desk Technician with the City of Thunder Bay. This position supports Corporately-managed software and IT training while maintaining communication excellence. You will assist clients with Tier 1 support, collaborate with CIT partners to resolve issues, and document all resolutions in the Call Management...

Compensation: OTE $250K to $1M+ (salary, performance-based, and equity compensation) Location: Waterloo, ON About Winly Winly is an AI-powered sales platform that helps teams turn digital conversations into qualified opportunities and booked calls. It is a Martell Ventures portfolio company with the ambition to build a category-defining product and a...