help desk support jobs in Ottawa

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  • Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Symbiotic Group Full-time

    On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...


  • Ottawa, ON, Canada Akkodis Full-time $60,000 - $80,000 Contract

    Must be available to work onsite in Ottawa. Only candidates who hold an active Secret Clearance will be considered. Being bilingual is an asset. Must have 5+ years of Help Desk experience.Job Description:Successful candidates will be providing various levels of IM/IT services to clients via telephone, Information Technology Service Management (ITSM) tools,...


  • Ottawa, ON, Canada Shortcuts Software Full-time

    Salary Range: $43,000-$45,000 CAD The Helpdesk provides 24/7 support to Shortcuts Software clients globally. The Helpdesk Technician is responsible for answering inbound customer calls, and resolving any queries, or concerns that the customer may have. Job Description HelpDesk Technician Location: Remote (Canada) Salary Range: $43,000-$45,000 CAD The...


  • Ottawa, ON, Canada TRANSITNEXT M&R INC. Full-time $68,000 - $93,000 Contract

    Job Description OverviewJoin AtkinsRéalis and play a critical role in supporting safe and efficient rail operations within the Walkley Yard and Trillium Line Maintenance and Storage Facility (MSF). As part of the rail operations team, you will oversee rail vehicle movements, monitor critical operating systems, coordinate with operational stakeholders, and...


  • Ottawa, ON, Canada AtkinsRéalis Group Full-time $68,000 - $93,000 Contract

    Yard Controller Help Desk# Career Opportunities## Yard Controller Help DeskApply: CA.ON.Ottawa.3110 Albion Road North: Full time: Posted Today: R-167371### **Job Description**## **Overview** Join AtkinsRéalis and play a critical role in supporting safe and efficient rail operations within the Walkley Yard and Trillium Line Maintenance and Storage...


  • Ottawa, ON, Canada Candu Energy Full-time $70,000 - $95,000 Contract

    Job DescriptionOverviewJoin AtkinsRéalis and play a critical role in supporting safe and efficient rail operations within the Walkley Yard and Trillium Line Maintenance and Storage Facility (MSF). As part of the rail operations team, you will oversee rail vehicle movements, monitor critical operating systems, coordinate with operational stakeholders, and...


  • Ottawa, ON, Canada Shortcuts Software Full-time

    Support Shortcuts Software clients remotely across Canada using fluent French, technical diagnosis, and responsive customer communication. Work within a 24/7 global Helpdesk supporting inbound client needs.As a Help Desk Technician, you will resolve customer queries and concerns across Shortcuts’ product suite. The position requires French communication,...


  • Ottawa, ON, Canada Symbiotic Group Full-time $52,000 - $76,000 Contract

    On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...


  • Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Symbiotic Group Full-time

    Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to incidents,...


  • Ottawa, Canada AtkinsRéalis Full-time $67,800 - $93,200 Contract

    Job DescriptionOverview Join AtkinsRéalis and play a critical role in supporting safe and efficient rail operations within the Walkley Yard and Trillium Line Maintenance and Storage Facility (MSF). As part of the rail operations team, you will oversee rail vehicle movements, monitor critical operating systems, coordinate with operational stakeholders, and...


  • Ottawa, ON, Canada Symbiotic Group Full-time

    Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to incidents,...


  • Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Symbiotic Group Full-time

    On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...

  • Help Desk Analyst

    5 days ago


    Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Pathlion Full-time

    Project Name: AE Help Desk Support Scope: The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Education. The analyst works directly with end users to troubleshoot technical issues. The resource will be assigned to...

  • Help Desk Analyst

    5 days ago


    Ottawa, ON, Canada Pathlion Full-time

    Project Name: AE Help Desk SupportScope:The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Education. The analyst works directly with end users to troubleshoot technical issues.The resource will be assigned to...


  • Ottawa, ON, Canada Tim's Financial Full-time

    Vancouver Island Regional Library (VIRL) is seeking a Service Desk Analyst to be the first point of contact for staff experiencing technical issues across VIRL-owned technology, hardware, software, and IT services. You’ll provide timely solutions and maintain a high level of customer service.Under the IT Operations Manager, you will support networked...


  • Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada TEEMA Group Full-time

    The Certified Nursing Assistant (CNA) provides essential support in the care of geriatric residents, assisting with daily living activities and personal care. Responsibilities include aiding with ambulation, eating, bathing, dressing, and personal hygiene, as well as operating and assisting with medical equipment such as wheelchairs, mechanical lifts, and...


  • Ottawa, Ontario, Canada TEEMA Group Full-time

    The Certified Nursing Assistant (CNA) provides essential support in the care of geriatric residents, assisting with daily living activities and personal care. Responsibilities include aiding with ambulation, eating, bathing, dressing, and personal hygiene, as well as operating and assisting with medical equipment such as wheelchairs, mechanical lifts, and...


  • Ottawa, Ontario, Canada Pet Valu Full-time

    Pet Valu is seeking a Bilingual Help Desk Analyst for a remote role based in New Brunswick. The role provides bilingual customer and technical support for POS and head office systems, with testing of new POS releases and training assistance.The successful candidate will troubleshoot hardware and software, manage tickets, and ensure smooth operations across...


  • Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada NTT DATA North America Full-time

    A leading technology services company is seeking a Clinical Service Associate to provide support in a remote capacity from Halifax, Canada. This role involves handling inbound customer calls related to healthcare applications and requires strong technical troubleshooting skills. Candidates must be flexible with shifts, including nights and weekends. A high...


  • Ottawa, ON, Canada NTT DATA North America Full-time

    A leading technology services company is seeking a Clinical Service Associate to provide support in a remote capacity from Halifax, Canada. This role involves handling inbound customer calls related to healthcare applications and requires strong technical troubleshooting skills. Candidates must be flexible with shifts, including nights and weekends. A high...