help desk support jobs in Edmonton

Help users resolve computer problems as an IT Help Desk Support Specialist working in English for a permanent position. Research solutions, provide advice, and deliver user training. The position calls for College/CEGEP education and 1 to less than 7 months of experience. You will consult user guides and technical manuals to research and implement solutions....

Salary Range: $43,000-$45,000 CAD The Helpdesk provides 24/7 support to Shortcuts Software clients globally. The Helpdesk Technician is responsible for answering inbound customer calls, and resolving any queries, or concerns that the customer may have. Job Description HelpDesk Technician Location: Remote (Canada) Salary Range: $43,000-$45,000 CAD The...

Lead help desk operations and IT service delivery at Jobber from Edmonton or Vancouver, working onsite four days weekly. As Manager, IT Operations, you will lead IT Coordinators while improving support through ITSM, ITIL, Jira, SLAs, and automation. You will oversee office technology, hardware lifecycle management, and AI-assisted support channels. The role...

Job Description:HelpDesk TechnicianLocation: Remote (Canada)Salary Range: $43,000-$45,000 CADThe Helpdesk provides 24/7 support to Shortcuts Software clients globally. The Helpdesk Technician is responsible for answering inbound customer calls, and resolving any queries, or concerns that the customer may have.Duties:Fluent French communication requires...

Support Shortcuts Software clients remotely across Canada using fluent French, technical diagnosis, and responsive customer communication. Work within a 24/7 global Helpdesk supporting inbound client needs.As a Help Desk Technician, you will resolve customer queries and concerns across Shortcuts’ product suite. The position requires French communication,...

part of the PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry. We're a team of builders who care deeply about what we create and who we...

Lead help desk operations and IT service delivery at Jobber from Edmonton or Vancouver, working onsite four days weekly. As Manager, IT Operations, you will lead IT Coordinators while improving support through ITSM, ITIL, Jira, SLAs, and automation. You will oversee office technology, hardware lifecycle management, and AI-assisted support channels. The role...

Project Name: AE Help Desk SupportScope:The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Education. The analyst works directly with end users to troubleshoot technical issues.The resource will be assigned to...

Project Name: AE Help Desk Support Scope: The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Education. The analyst works directly with end users to troubleshoot technical issues. The resource will be assigned...

Vancouver Island Regional Library (VIRL) is seeking a Service Desk Analyst to be the first point of contact for staff experiencing technical issues across VIRL-owned technology, hardware, software, and IT services. You'll provide timely solutions and maintain a high level of customer service.Under the IT Operations Manager, you will support networked...

Evolutionary Recruiting in Edmonton seeks an experienced Service Desk Team Lead to guide multi-site IT operations on a 12-month contract. You will mentor staff, manage incidents, and drive service improvements while ensuring reliable end-user support.In this role you will partner with technical teams, vendors, and stakeholders to deliver secure, accessible...

Technology Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting...

Vancouver Island Regional Library (VIRL) is seeking a Service Desk Analyst to be the first point of contact for staff experiencing technical issues across VIRL-owned technology, hardware, software, and IT services. You'll provide timely solutions and maintain a high level of customer service. Under the IT Operations Manager, you will support networked...

Evolutionary Recruiting in Edmonton seeks an experienced Service Desk Team Lead to guide multi-site IT operations on a 12-month contract. You will mentor staff, manage incidents, and drive service improvements while ensuring reliable end-user support. In this role you will partner with technical teams, vendors, and stakeholders to deliver secure,...

Enbridge is seeking an Employee Services Rep to deliver high-quality customer service to employees through phone, chat, and email channels. You will handle inquiries related to payroll, benefits, pensions, and HR policies, ensuring accurate data and timely resolutions.You will use Workday, Neocase, and other HR tools, documenting all interactions and...

Evolutionary Recruiting seeks a Service Desk Level 2 Specialist to provide responsive support in a multi-site Edmonton area environment. The role focuses on troubleshooting, device deployment, inventory management, and knowledge base development to improve service delivery. The candidate will work with end users and IT teams to ensure reliable, secure, and...

Evolutionary Recruiting seeks a Service Desk Level 2 Specialist to provide responsive support in a multi-site Edmonton area environment. The role focuses on troubleshooting, device deployment, inventory management, and knowledge base development to improve service delivery.The candidate will work with end users and IT teams to ensure reliable, secure, and...

A leading technology services company is seeking a Clinical Service Associate to provide support in a remote capacity from Halifax, Canada. This role involves handling inbound customer calls related to healthcare applications and requires strong technical troubleshooting skills. Candidates must be flexible with shifts, including nights and weekends. A high...

A leading technology services company is seeking a Clinical Service Associate to provide support in a remote capacity from Halifax, Canada. This role involves handling inbound customer calls related to healthcare applications and requires strong technical troubleshooting skills. Candidates must be flexible with shifts, including nights and weekends. A high...

Randstad Canada in Scarborough is recruiting a Customer Service/Order Desk Representative to handle 25–50 daily B2B orders, provide quotes, and ensure accurate data entry in our ERP system. You will liaise with vendors and internal teams, aiming for seamless order processing and superior client satisfaction.The role requires strong Excel skills, on-site...