Jobs for help desk support at Edmonton

Completion of the twelfth (12th) school grade, or GED, supplemented by a relevant computer certificate program from a recognized Community College or Technical Institute, including a minimum of one year experience in a computer systems support role in a customer service environment.Relevant computer certificate programs generally have a minimum of 700+...

Company DescriptionKeeran Networks is a rapidly growing Managed Services Provider headquartered in Edmonton. We have an excellent team, great work environment and wonderful clients to work with. We are currently seeking a full-time Help Desk Analyst to be based in our Edmonton office.As a Managed Services Provider, we tend to be exposed to more technologies...

Education: Secondary (high) school graduation certificate - Experience: Experience an asset - **Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to...

Company DescriptionKeeran Networks is a rapidly growing Managed Services Provider headquartered in Edmonton. We have an excellent team, great work environment and wonderful clients to work with. We are currently seeking a full-time Help Desk Analyst (Tier 2) to be based in our Edmonton office. As a Managed Services Provider, we tend to be exposed to more...

The Opportunity Responsible for the successful completion of helpdesk requests within their support queue covering all Wajax IT activities. The Role Answers, evaluates, and prioritizes helpdesk requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Provides phone and in-person...

The IT Helpdesk Technician is responsible for providing internal customer support to ensure that systems are effectively in place for the efficient operation of West Edmonton Mall.  PRIMARY RESPONSIBILITIES: Providing 1st-level incident/request management support to end-users, with emphasis and focus on first call/level resolution. Providing support for...

Wajax in Edmonton is seeking a cooperative-education IT Helpdesk student to join our local support team. You will handle incoming requests, prioritize issues, and provide on-site and remote assistance for hardware, software, networking, and mobile devices.You will work with experienced technicians, gain hands-on experience configuring workstations, managing...

IT Help Desk Technician (Edmonton, AB | On-Site)8882 170 St NW, Edmonton, AB T5T 4J2, CanadaJob DescriptionThe IT Helpdesk Technician is responsible for providing internal customer support to ensure that systems are effectively in place for the efficient operation of West Edmonton Mall.PRIMARY RESPONSIBILITIES:Providing 1st-level incident/request management...

The IT Helpdesk Technician is responsible for providing internal customer support to ensure that systems are effectively in place for the efficient operation of West Edmonton Mall.Primary ResponsibilitiesProviding 1st-level incident/request management support to end-users, with emphasis and focus on first call/level resolution.Providing support for hardware,...

A leading technology solutions provider is seeking a Senior Help Desk Analyst to provide front line support to users accessing various online systems. This role involves troubleshooting, user assistance, and coordination with stakeholders. Ideal candidates have a degree in IT or similar, strong problem-solving skills, and experience with Help Desk software....

Fleetworthy is hiring an enthusiastic IT Support Specialist to join the Help Desk, handling frontline requests and delivering excellent service across the organization.You will resolve everyday tech issues, document solutions, and help grow our knowledge base while working in a fast-paced tech environment. The role is ideal for someone starting their IT...

LifeLabs in Canada is seeking an Intermediate IT Support Analyst to be the first point of contact for IT Service Desk tickets, handling calls, emails, and auto submissions, and contributing to knowledge management and process improvements.The role requires a Diploma/degree in IT, 5–7 years in related support, and a commitment to exceptional customer...

The University of Alberta in Edmonton is seeking a Service Desk Associate to join Residence Services on North Campus. This in-person role supports residents, guests and staff through multiple channels, offering guidance, issue resolution and policy awareness.You will work at several service desks across North Campus, with shifts that may include weekends,...

DescriptionLocation - This role is in-person at North Campus Edmonton.Position OverviewAre you passionate about delivering exceptional customer service and supporting the university community? Do you thrive in a dynamic, people-focused role? If so, we have an exciting opportunity for you! Residence Services is seeking a dedicated and enthusiastic Service...

**Greenfox Windows & Doors**: **Order Desk Clerk**: **Location**: Edmonton, AB. **Be part of a team that builds more than windows and doors; we build trust, reliability, and community.** At **Greenfox Windows & Doors**, we're known across Alberta for our superior products, expert installation, and exceptional customer service. As a proudly Canadian...

Role PurposeThe Service Desk Analyst III is a senior resource and escalation point within the Service Operations team. This role exists to resolve high-complexity tickets, mentor team members, and maintain the consistency, professionalism, and maturity of the Service Desk function. Analysts at this level are trusted with reinforcement of standards,...

Concordia University of Edmonton (CUE) is a community of learning grounded in scholarship and academic freedom, preparing students to be independent thinkers, ethical leaders and citizens for the common good.CUE campus is situated on the banks of the North Saskatchewan River in Edmonton’s historic Highlands neighborhood. Supporting a student body of nearly...

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and...

Front Desk Clerks with WEM Inn are responsible for attending to guest needs, including but not limited to check in, check out, accepting payments, and preparing the desk for the next shift. PRIMARY RESPONSIBILITIES: Greeting and welcoming guests upon arrival, check-in and check-out, verifying reservations, and accepting payment both at check in and check...

Looking for a workplace that values excellence and simplicity? At Yardstick Technologies, we excel in delivering top-notch solutions while simplifying complex challenges. We listen to our clients and team members, care about your growth, and celebrate every success together. Join us and make a real impact! Our Story: Yardstick Technologies, founded in...