help desk remote jobs in Ottawa

Project Name: AE Help Desk Support Scope: The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Education. The analyst works directly with end users to troubleshoot technical issues. The resource will be assigned to...

Project Name: AE Help Desk SupportScope:The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Education. The analyst works directly with end users to troubleshoot technical issues.The resource will be assigned to...

Salary Range: $43,000-$45,000 CAD The Helpdesk provides 24/7 support to Shortcuts Software clients globally. The Helpdesk Technician is responsible for answering inbound customer calls, and resolving any queries, or concerns that the customer may have. Job Description HelpDesk Technician Location: Remote (Canada) Salary Range: $43,000-$45,000 CAD The...

Support Shortcuts Software clients remotely across Canada using fluent French, technical diagnosis, and responsive customer communication. Work within a 24/7 global Helpdesk supporting inbound client needs.As a Help Desk Technician, you will resolve customer queries and concerns across Shortcuts’ product suite. The position requires French communication,...

Yard Controller Help Desk# Career Opportunities## Yard Controller Help DeskApply: CA.ON.Ottawa.3110 Albion Road North: Full time: Posted Today: R-167371### **Job Description**## **Overview** Join AtkinsRéalis and play a critical role in supporting safe and efficient rail operations within the Walkley Yard and Trillium Line Maintenance and Storage...

Must be available to work onsite in Ottawa. Only candidates who hold an active Secret Clearance will be considered. Being bilingual is an asset. Must have 5+ years of Help Desk experience.Job Description:Successful candidates will be providing various levels of IM/IT services to clients via telephone, Information Technology Service Management (ITSM) tools,...

Job Description OverviewJoin AtkinsRéalis and play a critical role in supporting safe and efficient rail operations within the Walkley Yard and Trillium Line Maintenance and Storage Facility (MSF). As part of the rail operations team, you will oversee rail vehicle movements, monitor critical operating systems, coordinate with operational stakeholders, and...

Job DescriptionOverviewJoin AtkinsRéalis and play a critical role in supporting safe and efficient rail operations within the Walkley Yard and Trillium Line Maintenance and Storage Facility (MSF). As part of the rail operations team, you will oversee rail vehicle movements, monitor critical operating systems, coordinate with operational stakeholders, and...

Job DescriptionOverview Join AtkinsRéalis and play a critical role in supporting safe and efficient rail operations within the Walkley Yard and Trillium Line Maintenance and Storage Facility (MSF). As part of the rail operations team, you will oversee rail vehicle movements, monitor critical operating systems, coordinate with operational stakeholders, and...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to incidents,...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to incidents,...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...

HRSTalentSolutions is seeking a Help Article Navigation Assistant. This remote, full-time role pays 62,920–66,040 CAD per year and involves reading customer questions, locating the most relevant approved help articles, and guiding customers to the correct instructions.You may explain a routine step in plain language, but you will not create new policies or...

Improve help-centre findability remotely through careful search review and accurate office administration. Full-time or part-time work supports online customer service.As a Customer Service Help Centre Search Coordinator, you review assigned online help-search reports and compare queries with approved articles. The work involves careful reading, accurate...

Flexible Remote Work for English Speakers - Help Improve AIContractEnterprise clientpartners with innovative companies to help improve their AI models - and we’re looking for English speakers who want flexible, remote work. No AI or technical background is required. If you can write clearly, think critically, and enjoy problem-solving, you can do this.In...

Pet Valu is seeking a Bilingual Help Desk Analyst for a remote role based in New Brunswick. The role provides bilingual customer and technical support for POS and head office systems, with testing of new POS releases and training assistance.The successful candidate will troubleshoot hardware and software, manage tickets, and ensure smooth operations across...

Req ID: 358112 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Clinical Service Associate (remote) to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA). NTT DATA Canada is...

Remote customer service work focused on help article navigation and clear written guidance for incoming customer questions. Full-time work requires careful source checking.As a Customer Service Assistant, you will identify what customers are asking and find relevant approved help material. You will check article accuracy, explain routine steps plainly, and...