help desk remote jobs in Edmonton

Project Name: AE Help Desk SupportScope:The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Education. The analyst works directly with end users to troubleshoot technical issues.The resource will be assigned to...

Project Name: AE Help Desk Support Scope: The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Education. The analyst works directly with end users to troubleshoot technical issues. The resource will be assigned...

Salary Range: $43,000-$45,000 CAD The Helpdesk provides 24/7 support to Shortcuts Software clients globally. The Helpdesk Technician is responsible for answering inbound customer calls, and resolving any queries, or concerns that the customer may have. Job Description HelpDesk Technician Location: Remote (Canada) Salary Range: $43,000-$45,000 CAD The...

Support Shortcuts Software clients remotely across Canada using fluent French, technical diagnosis, and responsive customer communication. Work within a 24/7 global Helpdesk supporting inbound client needs.As a Help Desk Technician, you will resolve customer queries and concerns across Shortcuts’ product suite. The position requires French communication,...

Help users resolve computer problems as an IT Help Desk Support Specialist working in English for a permanent position. Research solutions, provide advice, and deliver user training. The position calls for College/CEGEP education and 1 to less than 7 months of experience. You will consult user guides and technical manuals to research and implement solutions....

Lead help desk operations and IT service delivery at Jobber from Edmonton or Vancouver, working onsite four days weekly. As Manager, IT Operations, you will lead IT Coordinators while improving support through ITSM, ITIL, Jira, SLAs, and automation. You will oversee office technology, hardware lifecycle management, and AI-assisted support channels. The role...

Job Description:HelpDesk TechnicianLocation: Remote (Canada)Salary Range: $43,000-$45,000 CADThe Helpdesk provides 24/7 support to Shortcuts Software clients globally. The Helpdesk Technician is responsible for answering inbound customer calls, and resolving any queries, or concerns that the customer may have.Duties:Fluent French communication requires...

Lead help desk operations and IT service delivery at Jobber from Edmonton or Vancouver, working onsite four days weekly. As Manager, IT Operations, you will lead IT Coordinators while improving support through ITSM, ITIL, Jira, SLAs, and automation. You will oversee office technology, hardware lifecycle management, and AI-assisted support channels. The role...

HRSTalentSolutions is seeking a Help Article Navigation Assistant. This remote, full-time role pays 62,920–66,040 CAD per year and involves reading customer questions, locating the most relevant approved help articles, and guiding customers to the correct instructions.You may explain a routine step in plain language, but you will not create new policies or...

Improve help-centre findability remotely through careful search review and accurate office administration. Full-time or part-time work supports online customer service.As a Customer Service Help Centre Search Coordinator, you review assigned online help-search reports and compare queries with approved articles. The work involves careful reading, accurate...

Support AutoCanada team as a Remote IT Service Desk Analyst in Winnipeg, MB. You'll be the first point of contact for IT assistance, providing essential support and troubleshooting services. In this full-time position, you will engage with team members, logging incidents, responding to queries, and managing onboarding tasks. Your responsibilities will...

Req ID: 358112NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Clinical Service Associate (remote) to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA). NTT DATA Canada is...

HRS Talent Solutions is seeking a Customer Service Help Centre Search Coordinator. This remote role supports the help centre and records search-term trends to improve article discoverability.You will review queries, compare them with approved articles, and note gaps for content owners while avoiding SEO or technical writing tasks.No SEO experience is...

Remote customer service work focused on help article navigation and clear written guidance for incoming customer questions. Full-time work requires careful source checking.As a Customer Service Assistant, you will identify what customers are asking and find relevant approved help material. You will check article accuracy, explain routine steps plainly, and...

Remote customer service work focused on help article navigation and clear written guidance for incoming customer questions. Full-time work requires careful source checking. As a Customer Service Assistant, you will identify what customers are asking and find relevant approved help material. You will check article accuracy, explain routine steps plainly,...

Assist customers effectively as a Help Article Navigation Assistant with a full-time remote role. Utilize online help materials to provide clear guidance based on customer inquiries.In this position, you'll leverage your skills in customer service to navigate approved help articles, ensuring that customers can find relevant instructions promptly. You will...

Improve help-centre findability remotely through careful search review and accurate office administration. Full-time or part-time work supports online customer service.As a Customer Service Help Centre Search Coordinator, you review assigned online help-search reports and compare queries with approved articles. The work involves careful reading, accurate...

Join a vibrant remote sales team where you guide clients towards effective financial solutions. Harness your strong communication skills to provide exceptional service while advancing your career in a fulfilling role. In this position, you will assist clients through multiple virtual channels, fostering supportive relationships and addressing their needs....

HRS Talent Solutions is seeking a Customer Service Help Centre Search Coordinator. This remote role supports the help centre and records search-term trends to improve article discoverability. You will review queries, compare them with approved articles, and note gaps for content owners while avoiding SEO or technical writing tasks. No SEO experience is...

An online tutoring platform is seeking High School Computer Science Tutors to work with students nationwide. You will have the flexibility to set your own schedule and earn competitive rates, going up to $40/hour. The tutoring is conducted online, allowing you to provide personalized instruction in programming fundamentals, computational thinking, and more....