help desk entry jobs in Ottawa

Location: Ottawa, ON, Hybrid, number of on-site days to be confirmed Language: Strong written and spoken English and French required Background Check Requirement: Not specified About the Opportunity Were hiring an IT & Cybersecurity Analyst to join a professional membership organization in Ottawa. This is an excellent early-career opportunity for someone...

Must be available to work onsite in Ottawa. Only candidates who hold an active Secret Clearance will be considered. Being bilingual is an asset. Must have 5+ years of Help Desk experience.Job Description:Successful candidates will be providing various levels of IM/IT services to clients via telephone, Information Technology Service Management (ITSM) tools,...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to incidents,...

Altis Technology seeks an IT & Security Analyst in Ottawa to join a membership-focused environment. You will blend frontline IT support with cybersecurity duties, gaining exposure to Defender, Entra ID, and incident response while maintaining secure, reliable systems.You will work closely with teammates, handling user access, device provisioning, and...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...

Job DescriptionOverviewJoin the Technical Services team supporting the Trillium Line Project. In this role, you will play a key part in maintaining the efficiency and reliability of transit operations by managing work orders, coordinating maintenance activities, and ensuring operational issues are routed to the right teams for resolution. Working in a...

IT Advantage is seeking a Senior Help Desk Analyst to provide front line support for a public sector education initiative. You will troubleshoot issues, manage tickets, and ensure access to enterprise applications for a large user base.You will work with external stakeholders and internal teams, document processes, and maintain knowledge bases to improve...

Job Description OverviewJoin the Technical Services team supporting the Trillium Line Project. In this role, you will play a key part in maintaining the efficiency and reliability of transit operations by managing work orders, coordinating maintenance activities, and ensuring operational issues are routed to the right teams for resolution. Working in a...

An employment service provider in Ontario is seeking a Court Clerk to handle clerical and data entry duties related to the Provincial Offences Act. This position requires a minimum of grade 12 education and two years of related experience. The successful candidate will be responsible for customer service, court administration, and bookkeeping functions....

Porter-Leath in Ontario seeks an IT Support Technician to assist users with technology issues, ensuring policy compliance across company tech use. The role covers OS installation, hardware setup, network basics, and centralized help desk support in a nonprofit setting, with no supervisory duties required. Ideal candidates hold an associate degree in a tech...

Join AtkinsRéalis as a Help Desk Operator supporting the Trillium Line Project. Manage work orders and ensure reliable transit operations in a fast-paced 24/7 environment. In this crucial role within Technical Services, you will facilitate the efficiency of transit operations. Your responsibilities include assessing defects, managing work orders in the...

A community employment service in Northwestern Ontario seeks a full-time IT Support Technician to provide client support for Corporate information systems. Responsibilities include resolving support calls, managing data backups, and ensuring effective communication with clients. Candidates must have a degree in computer science or related field, along with...

### **Job Description**## Overview Join the Technical Services team supporting the Trillium Line Project. In this role, you will play a key part in maintaining the efficiency and reliability of transit operations by managing work orders, coordinating maintenance activities, and ensuring operational issues are routed to the right teams for resolution....

SymbioticGroup Inc. is offering a Train-to-Hire Academy for Help Desk / Service Desk Specialist positions in Ottawa and Toronto. Trainees will pursue a scholarship and training program enabling CompTIA A+ certification and job readiness for multi-year federal projects.Ideal candidates have a degree or diploma and an interest in business and technology....

Location: New BrunswickJob Description:Location: This position is a remote role which will be based out of New Brunswick.Salary Range: $46,400 - $60,000What is the role?The Bilingual Help Desk Analyst provides customer support, service and technical support through analysis and problem resolving to enable installation, maintenance, education, implementation...

Client: Government of Alberta - GOAPRDJP000001036 We are seeking an experienced Senior Help Desk Analyst to provide frontline application support to end users and external stakeholders accessing large-scale enterprise applications for the Government of Alberta. The successful candidate will have strong experience in application help desk operations, user...

Drive customer satisfaction as a Bilingual Help Desk Analyst at Pet Valu, working remotely from New Brunswick. Provide vital technical and service support to end users, ensuring smooth operations. In this remote role, you will address customer inquiries and troubleshoot software and hardware issues. Your significant duties will involve maintaining call...

Help Desk Specialist: Job Description Job ID#:   DSEFHD001         Job Title: Help Desk Specialist (Level 1) Mandatory Skills: 2+ Years’ experience (* See ‘Additional Information’) Start Date: Immediate Duration: Full Time Position Location:  Ottawa Security Clearance Required: Secret Clearance (**See ‘Additional...

Our client is seeking a Service Desk Analyst to respond to and diagnose problems through discussions with their end users. This includes problem recognition, research, isolation, and resolution steps. The Service Desk team supports the employees with various technical needs including both hardware and software. As a service desk analyst, you will be...

We are seeking a strategic and execution-focused Senior Analyst, Deal Desk to help evolve and mature our Deal Desk functionThis is a hands-on individual contributor role that combines day-to-day deal execution with subject matter expertise and functional ownershipYou will operate as both a player and a builder—owning deal desk ticket execution and complex...