genesys cloud jobs in Ottawa

58 genesys cloud job listings in Canada. Find daily updated positions from leading job boards.


  • Ottawa, Ontario, Canada Insight Global Full-time

    This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$54.00/hr - CA$57.00/hrJob DescriptionInsight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with...


  • Ottawa, Ontario, Canada Insight Global Full-time

    A leading IT services firm in Canada is seeking a Genesys Cloud Specialist to design and implement contact center solutions. The ideal candidate will have over 3 years of experience with the Genesys Cloud platform and strong knowledge in integrating third-party applications. Responsibilities include conducting needs assessments, providing technical support,...


  • Ottawa, Ontario, Canada Miratech Full-time

    Join Miratech as a Genesys Cloud CX Training Specialist to deliver hands-on training across diverse business units. This hybrid role emphasizes real-world scenarios for effective learning sessions.As a Genesys Cloud CX Training Specialist, you will conduct scenario-based training to facilitate large-scale enterprise transformations. Leveraging best practices...


  • Ottawa, Ontario, Canada Miratech Full-time

    Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...


  • Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Miratech Full-time

    Join Miratech as a Genesys Cloud CX Training Specialist to deliver hands-on training across diverse business units. This hybrid role emphasizes real-world scenarios for effective learning sessions. As a Genesys Cloud CX Training Specialist, you will conduct scenario-based training to facilitate large-scale enterprise transformations. Leveraging best...


  • Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Miratech Full-time

    Miratech in Canada is seeking a Genesys Cloud CX Training Specialist to deliver hands-on end-user training across multiple business units for a large enterprise transformation. You will facilitate live and virtual sessions, convert technical content into structured training agendas, and develop job aids and SCORM/LMS materials with Articulate Storyline. ...


  • Ottawa, ON, Canada Miratech Full-time

    Miratech in Canada is seeking a Genesys Cloud CX Training Specialist to deliver hands-on end-user training across multiple business units for a large enterprise transformation. You will facilitate live and virtual sessions, convert technical content into structured training agendas, and develop job aids and SCORM/LMS materials with Articulate...


  • Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Miratech Full-time

    Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...


  • Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Insight Global Full-time

    A leading IT services firm in Canada is seeking a Genesys Cloud Specialist to design and implement contact center solutions. The ideal candidate will have over 3 years of experience with the Genesys Cloud platform and strong knowledge in integrating third-party applications. Responsibilities include conducting needs assessments, providing technical support,...


  • Ottawa, ON, Canada High Tech Genesis Full-time $85,000 - $120,000 Contract

    We're Hiring a Software Developer! High Tech Genesis is looking for a talented Software Developer to help develop new features and modernize applications used by organizations around the globe. You will join a large software development team working alongside some of the industry's brightest engineers on software developed for one of the world's leading...

  • Resource Manager

    16 hours ago


    Ottawa, ON, Canada High Tech Genesis Full-time

    3 weeks ago Be among the first 25 applicants WE'RE HIRING! At HTG, you’ll push boundaries with the latest tech and collaborate with a team that loves what they do. Be part of a design services company that is amongst the companies that lead the world in technology and innovation. Your next chapter starts here. In this role, you will: Gaining a deep...

  • CCaaS Delivery Lead

    3 days ago


    Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Accenture PLC Full-time €131,700 - €278,100 Temporary

    We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep...

  • CCaaS Delivery Lead

    3 days ago


    Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Accenture Full-time €131,700 - €278,100 Temporary

    We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep...


  • Ottawa, ON, Canada Miratech Full-time €120,000 - €180,000 Contract

    Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start‑up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...

  • Staff Java Developer

    7 hours ago


    Ottawa, Ontario, Canada S.i. Systems Full-time

    CA$199,000.00–CA$210,735.00 yearly Permanent Full-time We are looking for a Senior Google CCAIP Engineer to build, configure, and test customer contact center solutions on Google's Contact Center AI (CCAI) Platform. The role focuses on implementing approved business and technical specifications, including DTMF IVR menus, call flows, queue configurations,...

  • CCaaS Tech Lead

    2 days ago


    Ottawa, ON, Canada Accenture Full-time $108,800 - $220,400 Contract

    We Are Accenture Song, a new breed of agency that’s all about the experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s...

  • CCaaS Tech Lead

    3 days ago


    Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Accenture Full-time €108,800 - €220,400 Temporary

    For us, customer experience is not an add-on; As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. by building and delivering award-winning campaigns so brands can engage and communicate...


  • Ottawa, ON, Canada Miratech Group Full-time €120,000 - €180,000 Contract

    Senior Routing Engine Developer (CX Platform) - Full-time Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at...


  • Ottawa, ON, Canada BCE Inc. Full-time €85,000 - €130,000 Contract

    Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. We believe in empowering people. That’s why we equip our teams with...


  • Ottawa, Ontario, Canada Genesys Full-time $191,500 - $251,400 Contract

    Be the one building AI-powered experiences where they matter most At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...