Jobs for contact at Toronto

WHO WE AREOpened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a...

Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the...

Join Teleperformance – Where Excellence Meets Opportunity!Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.Why Choose Teleperformance?We emphasize the importance...

Overview Application Deadline: Ongoing until positions are filled.to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers. About TPTP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business...

Overview Application Deadline: Ongoing until positions are filled.to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers. About TPTP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business...

About the Role As a Contact Center Sales Specialist, you'll be the voice of our brand — and the engine of our revenue. This is a role for a hunter: someone who picks up the phone, leads confident conversations, uncovers customer needs, and turns them into sales. You'll connect with new and existing customers, recommend the right plans, lines, and devices,...

Find Your Limitless with Reliance By joining Reliance as a Senior Manager, Contact Centers, you’ll become an important Team Member and will be provided with the tools you need to succeed.  We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless...

Hybrid working environment, easily accessible downtown Toronto location Competitive salary package with benefits package that include Health Spending accounts, internet allowance and a one time home office setup allowance 9:30 a.m. to 5:30 p.m. shift - one 12-8pm shift per month Supervisor – Contact Centre (Bilingual- English & French) Full-time,...

DescriptionHire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality...

About Metergy Solutions Inc. (“Metergy”)    Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.   As one of North America’s most...

Company DescriptionJoin Egis, where your ambition meets unparalleled growth opportunities. As we continue to expand within Canada, we're looking for talented professionals like you to be a part of our innovative team. Imagine working alongside over 1,000 top-tier engineers, architects, and planners, all dedicated to shaping the future of infrastructure and...

Lead efforts in workforce data and process improvements as a Contact Center Workforce Optimization Manager. Elevate service levels through effective scheduling and team leadership. In this managerial position, you will manage vital data sets influencing workforce capacity planning in our contact center operations. Your leadership will inspire confidence and...

Job Description The Overhead Contact System (OCS) Engineer is a mid‑to‑senior level engineering role focused on the design, integration, and delivery of electrification systems for urban rail and light rail infrastructure projects in Greater Toronto and Hamilton Area, Canada. This position operates within multidisciplinary rail systems teams,...

Shape the future of rail electrification with Arcadis as a Senior Engineer specializing in Overhead Contact Systems. Apply your railway knowledge to influence transit projects in Ontario. This key role in Arcadis’s Mobility Global Business Area seeks a Senior Engineer proficient in OCS and railway electrification. You will lead design and deliverables,...

IVR-Contact Center Solution Architect Toronto, ON Key Responsibilities: Define and architect scalable Contact Centre and IVR solutions covering inbound and outbound call flows, self-service journeys, intelligent routing, callback, queue management, and agent handoff scenarios. Lead discovery workshops with business, operations, and technology stakeholders...

1 week ago Be among the first 25 applicantsThis range is provided by Aviso. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$83,000.00/yr - CA$95,000.00/yrAviso: At Aviso, we are dedicated to improving the financial well‑being of Canadians. As a leading wealth management organization,...

Strong understanding of contact Centre and IVR architecture, including telephony, ACD, CTI, SIP, DTMF, speech IVR, call routing, queue management, call recording, agent desktop, and omnichannel service capabilities.Hands-on experience with Salesforce Service Cloud Voice, including Omni-Channel routing, voice call records, screen pop, agent console...

Job Title: IVR / Contact Centre Solution Architect Location: Toronto, ON Duration: Long Term Contract Job Description: IVR-Contact Center Solution Architect Position Salesforce Service Cloud Voice(1) Experience on Designing| Configuring and implementing Voice-Enabled Contact Center Solutions using Salesforce and any CIVR system(Amazon Connect preferred).(2)...

Job Description The Overhead Contact System (OCS) Engineer is a mid‑to‑senior level engineering role focused on the design, integration, and delivery of electrification systems for urban rail and light rail infrastructure projects in Greater Toronto and Hamilton Area, Canada. This position operates within multidisciplinary rail systems teams,...

  Hourly Rate: $19.51– Check out the YMCA’s total compensation package! Location: 90 Eglinton Avenue East, Toronto Work Hours: 15 hours/week Employment Type: Contract Part Time Hourly - 6 Months (Existing Vacancy) Number of Vacancies: 4 Anticipated Start Date: September 15, 2026 Deadline to Apply: August 31, 2026 at 5:00pm Be...