contact jobs in Toronto

Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the...

Contact Record Update Assistant Office Administration | Contact Records | Remote | Full-time People change addresses, phone numbers, and email contacts. The remote Contact Record Update Assistant handles the ordinary administrative steps that keep those details current in an online customer record. Find a customer record using the identifiers supplied in...

We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span growth strategy, customer experience, marketing, commerce, sales, and service transformation. By combining human insight, technology, data, AI, and industry expertise, we help organizations reimagine how they engage customers...

About Metergy Solutions Inc. (“Metergy”) Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity. As one of North America’s most experienced...

Role: IVR / Contact Center Engineer Location: Toronto, ON – Hybrid Contract Role Job Description Skill Required: Lead the design, development, implementation, and support of IVR and Contact Center applications. Strong experience in IVR and Contact Center platforms (e.g., Genesys, Cisco UCCE/UCCX, Amazon Connect, NICE, Avaya, Nuance). Experience in contact...

Contact Submission Sorting Assistant Customer Service Website Contact Sorting Remote work / Full-time or part-time / 22.50-24.00 per hour A public contact form can receive genuine questions alongside test entries, advertisements, and incomplete messages. The Contact Submission Sorting Assistant reviews assigned online submissions, routes real inquiries,...

Shape contact center products through backlog prioritization and omnichannel transformation in Momentum Financial Services Group’s hybrid work environment. Focus on customer and advisor experiences. The Product Owner, Contact Center Pod defines and delivers capabilities across Momentum’s contact center ecosystem. This senior product role translates...

Job Description What You will do Are you looking for a role where you can help keep critical contact center systems running reliably for the business? This role supports the day-to-day operation of our global contact center platforms, helping ensure incidents, service requests, and operational tasks are handled with ownership, urgency, and care. You will...

Contact Submission Sorting AssistantCustomer Service Website Contact SortingRemote work / Full-time or part-time / 22.50-24.00 per hourA public contact form can receive genuine questions alongside test entries, advertisements, and incomplete messages. The Contact Submission Sorting Assistant reviews assigned online submissions, routes real inquiries, and...

Marketing Contact List AssistantOffice Administration | Marketing Contact Lists | Remote | Full-time | 60,320–63,440 per yearA clean contact list makes the next campaign easierThis remote role supports the administrative side of an existing marketing program. You will update approved contact details, check for obvious duplicates, and note entries that...

Marketing Contact List AssistantOffice Administration | Marketing Contact Lists | Remote | Full-time | 60,320–63,440 per yearA clean contact list makes the next campaign easierThis remote role supports the administrative side of an existing marketing program. You will update approved contact details, check for obvious duplicates, and note entries that...

We Are:Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span growth strategy, customer experience, marketing, commerce, sales, and service transformation. By combining human insight, technology, data, AI, and industry expertise, we help organizations reimagine how they engage customers across...

Contact Submission Sorting Assistant Customer Service Website Contact Sorting Remote work / Full-time or part-time / 22.50-24.00 per hour A public contact form can receive genuine questions alongside test entries, advertisements, and incomplete messages. The Contact Submission Sorting Assistant reviews assigned online submissions, routes real inquiries, and...

Duplicate Contact Review AssistantOffice Administration | Duplicate Contact Review | Remote | Full-time | 64,480-67,600 per yearTwo records may describe one person or two different peopleThis remote office role helps identify possible duplicates in an online customer database. You will compare the information already available, record what appears to match,...

OverviewApplication Deadline: Ongoing until positions are filled.About TPTP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our...

Contact Record Update Assistant Office Administration | Contact Records | Remote | Full-time 56,680–59,800 per year People change addresses, phone numbers, and email contacts. The remote Contact Record Update Assistant handles the ordinary administrative steps that keep those details current in an online customer record. The result should be...

Lead the design, development, implementation, and support of IVR and Contact Center applications.Strong experience in IVR and Contact Center platforms (e.g., Genesys, Cisco UCCE/UCCX, Amazon Connect, NICE, Avaya, Nuance).Experience in contact flow design, call routing, self-service solutions, and speech recognition.Knowledge of CTI integration, APIs, web...

Lead the design, development, implementation, and support of IVR and Contact Center applications. Strong experience in IVR and Contact Center platforms (e.g., Genesys, Cisco UCCE/UCCX, Amazon Connect, NICE, Avaya, Nuance). Experience in contact flow design, call routing, self-service solutions, and speech recognition. Knowledge of CTI integration, APIs, web...

Contact Record Update AssistantOffice Administration | Contact Records | Remote | Full-time56,680–59,800 per yearPeople change addresses, phone numbers, and email contacts. The remote Contact Record Update Assistant handles the ordinary administrative steps that keep those details current in an online customer record. The result should be straightforward:...

HRS Talent Solutions is seeking a remote, detail-oriented Contact Record Update Assistant for a full-time Canada-based role. You will handle routine updates to customer records with accuracy and privacy in mind.In this introductory position, you will receive training on the employer's records system, verify changes, leave notes when clarification is needed,...