calabrio

Astra-North Infoteck Inc. in Calgary is seeking a Voice and Video Engineer to support Cisco voice infrastructure and Calabrio deployments, focusing on UCCX, CUCM, Finesse, and disaster recovery. This hybrid role emphasizes hands-on operations and technical leadership in a mission-critical environment. You will lead day-to-day operations, manage queues and...

Astra-North Infoteck Inc. in Calgary is seeking a Voice and Video Engineer to support Cisco voice infrastructure and Calabrio deployments, focusing on UCCX, CUCM, Finesse, and disaster recovery. This hybrid role emphasizes hands-on operations and technical leadership in a mission-critical environment. You will lead day-to-day operations, manage queues and...

Astra-North Infoteck Inc. in Calgary is seeking a Voice and Video Engineer to support Cisco voice infrastructure and Calabrio deployments, focusing on UCCX, CUCM, Finesse, and disaster recovery. This hybrid role emphasizes hands-on operations and technical leadership in a mission-critical environment. You will lead day-to-day operations, manage queues and...

Voice and Video Engineer – Cisco Voice, UCCX, CUCM & CalabrioLocation: Calgary ABHybridRequired Technical Skills:Core Cisco Voice Infrastructure:Advanced expertise in Cisco Unified Contact Center Express (UCCX) administration and scriptingProven experience with Cisco Unified Communications Manager (CUCM) administrationBasic understanding of IVR software...

Voice and Video Engineer – Cisco Voice, UCCX, CUCM & Calabrio Location: Calgary AB Hybrid Required Technical Skills: Core Cisco Voice Infrastructure: Advanced expertise in Cisco Unified Contact Center Express (UCCX) administration and scripting Proven experience with Cisco Unified Communications Manager (CUCM) administration Basic understanding of...

Voice and Video Engineer – Cisco Voice, UCCX, CUCM & Calabrio Location: Calgary AB Hybrid Required Technical Skills: Core Cisco Voice Infrastructure: Advanced expertise in Cisco Unified Contact Center Express (UCCX) administration and scripting Proven experience with Cisco Unified Communications Manager (CUCM) administration Basic understanding of...

Role: Voice and Video Engineer - UCCX, CUCM, IVR , Cisco , BVOIP , Calabrio Contact Center, CCNA Location: 707 5 St SW, Calgary AB T2P 0J1 Hybrid Duration : 1yr contract Extension more 1yr Required Technical Skills: - Advanced expertise in Cisco Unified Contact Center Express (UCCX) administration and scripting - Proven experience with Cisco Unified...

Role: Voice and Video Engineer - UCCX, CUCM, IVR , Cisco , BVOIP , Calabrio Contact Center, CCNA Location: 707 5 St SW, Calgary AB T2P 0J1 Hybrid Duration : 1yr contract Extension more 1yr Required Technical Skills: Advanced expertise in Cisco Unified Contact Center Express (UCCX) administration and scripting Proven experience with Cisco Unified...

Role: Voice and Video Engineer - UCCX, CUCM, IVR , Cisco , BVOIP , Calabrio Contact Center, CCNA Location: 707 5 St SW, Calgary AB T2P 0J1 Hybrid Duration : 1yr contract Extension more 1yr Required Technical Skills: Advanced expertise in Cisco Unified Contact Center Express (UCCX) administration and scripting Proven experience with Cisco Unified...

DescriptionAre you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio-Verint and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.Calabrio-Verint are the trailblazers in...

Drive innovation as a Machine Learning Engineer at Calabrio-Verint, focusing on AI solutions that reshape customer experiences. Work with AI, machine learning, and cutting-edge NLP technologies. In this role, you will harness your background in developing applications with LLMs and generative AI to improve customer interaction quality. Collaborating closely...

Drive innovation as a Machine Learning Engineer at Calabrio-Verint, focusing on AI solutions that reshape customer experiences. Work with AI, machine learning, and cutting-edge NLP technologies. In this role, you will harness your background in developing applications with LLMs and generative AI to improve customer interaction quality. Collaborating closely...

Drive innovation as a Machine Learning Engineer at Calabrio-Verint, focusing on AI solutions that reshape customer experiences. Work with AI, machine learning, and cutting-edge NLP technologies. In this role, you will harness your background in developing applications with LLMs and generative AI to improve customer interaction quality. Collaborating closely...

Calabrio-Verint is seeking a Senior Software Engineer, AI in Canada to design and implement AI‑powered products with a focus on LLM applications, agentic systems, and scalable data pipelines. You will move beyond experimentation to deliver production‑grade AI systems, ensure governance and safety, and drive measurable business value. You will...

DescriptionThe Customer Success Manager (CSM) on the Branch Workforce Solutions team will manage some of the largest banking accounts in North America. This is a strategic role that serves as our number one customer and company advocate. The role displays superior customer management and consultancy skills. The CSM is passionate about the product, engaging...

Job Title: Voice and Video Engineer Location: Calgary AB - Hybrid Duration: Contract Required Technical Skills: Core Cisco Voice Infrastructure: • Advanced expertise in Cisco Unified Contact Center Express (UCCX) administration and scripting • Proven experience with Cisco Unified Communications Manager (CUCM) administration • Basic understanding of...

Role: Cisco Voice Engineer (Contact Center) Location: Calgary, AB Duration: Long Term Contract Job Description: This role requires strong expertise in Calabrio Contact Center solutions and Cisco voice infrastructure, with particular emphasis on call queue management, workforce optimization, and softphone technologies. The ideal candidate will have both...

DescriptionAt Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results...

Elevate your career as a Voice and Video Engineer in Calgary with expertise in Cisco UCCX, CUCM, IVR, and more. This hybrid role allows you to optimize call center technology every day. This 1-year contract role focuses on advanced skills in managing Cisco Unified Contact Center Express and Unified Communications Manager. You will lead the configuration of...

Elevate your career as a Voice and Video Engineer in Calgary with expertise in Cisco UCCX, CUCM, IVR, and more. This hybrid role allows you to optimize call center technology every day. This 1-year contract role focuses on advanced skills in managing Cisco Unified Contact Center Express and Unified Communications Manager. You will lead the configuration of...