Account Manager

2 weeks ago

Burnaby, British Columbia, Canada Carrier Enterprise Canada Full time

Career Opportunity – Carrier Enterprise Canada

Position: Residential Account Manager

Reporting to: Residential Sales Manager

Location: Burnaby, British Columbia

Who We Are: Carrier Enterprise Canada (CEC) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) and refrigeration products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CEC offers customers a wide range of HVAC/R product lines, competitive pricing, best-in-class customer service and valuable, time-saving services that positions CEC as an industry leader. With 36 locations in Canada and over 150+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, there is a location to service our customers HVAC/R needs.

We are currently accepting internal and external applications for the Residential Account Manager.

The Opportunity:

  • Working closely with an existing dealer network and generating new business for Carrier Residential Equipment and our parts product lines, your main job responsibilities will include:
  • Recruiting new dealers/customers.
  • Developing our existing dealer network.
  • Achieving agreed upon sales goals for assigned territory.
  • Introducing new and existing programs and products to customers.
  • Developing and implementing marketing strategies, goals and sales plans.
  • Accepting and processing new orders from customers, and keeping customers aware of product availability and the status of their orders.
  • Building strong internal and external client relationships by providing dedicated customer service.
  • Actively participating in industry associations and events.
  • Assisting the credit department in the collection of outstanding debts and the resolution of disputes with customers.

Skills and Behaviors

  • Minimum 3-5 years of successful sales experience in a fast paced, competitive and high-volume environment, ideally within an HVAC/R, technical and/or Distribution Company.
  • Post-secondary degree/diploma.
  • Proven negotiation, sales and leadership abilities.
  • Organized, independent individual who has a strong desire to sell and succeed.
  • Superior communication and interpersonal skills.
  • Customer service orientated.
  • Computer literate.
  • Must be able to obtain and maintain a valid Driver's License
  • Must be available 2 weekends during the fall for Annual Inventory

What's in it for you?

  • When you join Carrier Enterprise Canada, you will be part of a dynamic work environment that delivers first-class service to provide comfort to every home & business through our top of the line HVAC/R products.
  • You'll join a team built on trust and integrity – where we succeed and celebrate together.
  • We value engagement, empowerment and accountability and our team members flourish because of it.
  • We care about your future with us. We encourage and provide opportunities for learning and development by using the best-in-class tools for training.
  • Every team member makes an impact in our business. We believe our team members are our greatest asset's.

We offer competitive salary, incentive, and benefits such as:

  • Health, Dental & Vison Care
  • Life & Disability Insurance
  • Travel Assistance Coverage
  • Company Pension Plan with a company contribution
  • Employee Assistance Program

*Carrier Enterprise Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

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