Coordinator, Quality and Risk

4 weeks ago

Vancouver, British Columbia, Canada Acsenda School of Management Full time

Acsenda School of Management (ASM) is a private higher education institution offering degree programs in business, hospitality and management in British Columbia, Canada. With international students from over 50 different countries. ASM is committed to teaching excellence and quality programs that prepare students to work in selected sectors of the global labour market and providing an international perspective on learning and individualized attention to supporting student success.

Primary Purpose:

Reporting to Director, Quality and Risk, the primary purpose of the role is to provide essential support to ensure the smooth operation of governance, compliance, academic program administration, and partnership management. This role assists with collecting, analyzing and reporting of institutional data, coordinating meetings, preparing documentation, maintaining records, and supporting institutional processes to uphold regulatory standards and organizational effectiveness.

Key Responsibilities & Accountabilities:

Compliance and Regulatory Support:

  • Collect, analyse and report institutional data.
  • Maintain compliance records and assist in tracking key performance metrics.
  • Assist in the preparation and submission of regulatory reports.
  • Assist with internal audits.

Planning and Documentation:

  • Assist in monitoring the planning framework to ensure accuracy and consistency across governance and compliance documents.
  • Support the development and maintenance of policies, risk management documentation, and institutional reporting requirements.
  • Help prepare documentation for program and organizational reviews.

Academic Program Administration:

  • Support cataloguing and inventory management of curriculum, course outlines, and program proposals.
  • Assist in preparing materials for academic program development, accreditation, and renewal.

Partnership and Pathway Support:

  • Maintain records of partnership and pathway agreements with industry and professional associations.
  • Support documentation for transfer agreements and collaborations with other higher education institutions.
  • Assist in tracking and reporting on partnership effectiveness and renewal timelines.
  • Help coordinate promotional activities related to partnerships and pathways.
  • Help coordinate exchange programs.

Committee Support:

  • Maintain records of committee meetings, membership, and attendance.
  • Assist in the nomination and appointment process for governance members, ensuring transparency and accuracy.

Other Duties:

  • Provide administrative support for special projects and initiatives as assigned.
  • Assist in drafting correspondence, reports, and presentations as needed.
  • Perform other duties as required to support the leadership team.

POSITION KPI'S

Achievement of annual goals of OGSM.

This role will require the incumbent to perform the duties remotely or on site as directed by Management. Regardless of work location key targets, tasks, goals and projects must be delivered in accordance with position description and area or entity OGSM (Objective, Goals, Strategies and Measures).

Qualifications, Experience & Technical Skills:

Knowledge and Qualification

  • Post-secondary education in administration, business, or a related field preferred.
  • Some administrative experience preferred, ideally in an academic or governance setting.

Skills and Competencies

  • Strong organizational skills with attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Proficiency in Microsoft Office Suite and other administrative tools.
  • Ability to multitask and manage competing priorities in a fast-paced environment.
  • Experience in an academic or regulatory environment is an asset.
  • Proficiency in PowerBI is an asset.

Individual Capabilities/Competencies:

Individual capabilities include:

  1. Results focussed and compliance driven
  2. Excellent communication skills
  3. Good planning and organising skills
  4. Collegiality
  5. Well-developed cross-cultural skills

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