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Account Manager
4 weeks ago
Onyx is rapidly expanding and we are looking for an ambitious, driven, hard working individual to join our team as a Account Manager.
Do you take pride in serving customers? Are you solutions-oriented? Do you have what it takes to support a large and demanding client base? Onyx-Fire Protection Services Inc., a leader in the Canadian fire protection industry, is growing and searching for an National Account Executive to support our expanding client base.
Responsibilities:
- Client retention and relationship management
- Service contract renewals
- Presenting inspection reports and equipment deficiencies
- Consulting with clients to ensure annual compliance
- Advocating on clients' behalf with the Operations team to ensure satisfaction
- Managing a portfolio of accounts
- Supporting new business efforts of the outside sales team
- Developing rapport and earning trust to establish long-term partnerships
- Negotiating in the best interests of both parties
- Hitting retention and sales targets
Qualifications:
- 3+ years in account management
- Customer service-focused experience in a B2B environment preferred
- Experience in fire protection or mechanical/electrical contracting is a definite asset
- Fire technical background
- Effective verbal and written communication skills
- Ability to handle and execute on multiple priorities simultaneously
- Strong organizational, time management, and leadership skills
- Proven track record in account management and client retention
- National account management experience is an asset
- Background in HVAC/electrical industry
- Corporate experience with travel involved (20% GTA, occasional national travel)
Additional Information:
- Background in Fire Protection an Asset
- Looking for someone to stay long term and grow within the company
- Bilingual English French would be an asset.
What We Offer: We offer a competitive compensation package, top benefits, and unlimited opportunities for advancement. Headquartered in Mississauga, with deep operations throughout Canada, Onyx-Fire is the quality choice for local and national clients alike, delivering preventative maintenance and project services to protect our clients' people and properties.
Our high-performance culture provides an environment for people to grow and develop in their careers, take on more responsibility, and be part of a team that shares the same goals. We take pride in advancing the company by taking care of our clients and making a difference in their property operations and life safety requirement
What Onyx-Fire Protection Services Inc Offers:
- Opportunity to work closely with different leaders at Onyx
- A family-oriented and collaborative work environment.
- Room for professional growth within a rapidly expanding Canadian fire protection organization.
- Benefits package after 3 months of employment.
- Open door culture.
- Exposure to senior leadership team.
Why Onyx-Fire?
We're not just a company – we're a community. With headquarters in Mississauga and branches across Canada, Onyx-Fire is trusted by local and national clients. Our high-performance culture empowers our people to grow, develop, and take on new challenges.
Ready to take the leap into a role that truly matters? Apply now and help us keep our team safe and sound
