Coordinator, Projects and Solutions Team

2 weeks ago

sainthubert, Canada Alterfina Full time
The organization

At Groupe Alesco, we put our expertise at people's service by accompanying them on their financial journey. Born of the union of fast-growing business units, our mission is to ensure our customers' peace of mind by offering them alternative financial solutions.

We aim to accompany our customers from one stage of their financial journey to the next, leading them to new possibilities. We believe that every problem has a solution. Thanks to our values, our ethics and the quality of our services, we lead by example.

Our team is made up of passionate people who put our values into practice every day: respect, caring, integrity, innovation and excellence.

Together, we aim higher to go further.


About the role

At Groupe Alesco, we're committed to creating the right conditions for our employees to achieve their full potential.

Reporting to the Director, Project Office, the Coordinator, Projects and Solutions Team is responsible for providing support in the realization of the Group's strategic projects, monitoring development initiatives in support of the Business Analyst, and collaborating with the Project Manager on targeted projects.

He/she must also be able to work under conditions and in a working climate that encourage collaboration and self-improvement. The ideal candidate is action-oriented and solution-focused, with good listening skills and a well-developed sense of customer service.

Responsibilities

The Coordinator, Projects and Solutions Team is responsible for, but not limited to :

  • Follow-up with stakeholders to ensure that daily milestones are met and that ongoing projects are on track.
  • Track and document activities associated with the company's various projects and operational initiatives using the JIRA tool.
  • Responsible for managing the team's service desk and creating the various associated tickets.
  • Carry out testing and quality assurance activities during the deployment of new functionalities or system modifications, under the direction of the Business Analyst.
  • Be on-site at the office a minimum of 2 days a week.
  • Carry out any other tasks assigned by the immediate superior or related to the position.
Qualities needed to thrive in this role:
  • Willingness to learn, develop skills and take on responsibility.
  • Strong qualification and problem-solving skills for internal systems.
  • Strong interpersonal and communication skills.
  • Collaboration and teamwork.
  • Autonomous, responsible and proactive.
  • Efficiency, organizational skills and good management of priorities.
  • Good listening, communication and customer service skills.
  • Good judgment and discretion in handling confidential information.
  • Ability to adapt quickly and easily.
  • Meticulous and rigorous.
  • Ability to meet and exceed organizational needs.
What we are looking for
  • College diploma in administration, IT or equivalent.
  • 2 to 3 years' experience supporting a project management team.
  • Project management experience in an IT, web development or eCommerce environment;
  • Knowledge of Agile methodology.
  • Knowledge of JIRA.
  • Proficiency with Microsoft 365, Loop, One note, Teams, Outlook.
  • Experience and interest in Quality assurance to ensure projects answer the identified needs.
  • Be able to structure work and react to unforeseen events thanks to good anticipation skills.
  • Excellent command of spoken and written French and English.
What we offer

Be part of a growing organization that is also a leader in its market segment.

  • Have a tangible impact on the company's growth and success.
  • Work in a dynamic, innovative environment offering excellent opportunities for ongoing training, professional development and career advancement.
  • Work in an environment that encourages your autonomy.
  • Work in an organization where work-life balance is a priority.
  • Free 24/7 access to an online doctor.
  • Evolve within a diversified company where the challenges are varied: it's impossible to get bored

Would you like to take up this challenge and contribute to our growth plans? Apply now and join a team that values your expertise and ideas

We thank all applicants for their interest. Only those candidates selected for an interview will be contacted.

  • College diploma in administration, in IT or equivalent.
  • 2 to 3 years' experience supporting a project management team.
  • Project management experience in an IT, web development or eCommerce environment;
  • Knowledge of Agile methodology.
  • Knowledge of JIRA.
  • Proficiency with Microsoft 365, Loop, One note, Teams, Outlook.
  • Experience and interest in Quality assurance to ensure projects answer the identified needs.
  • Be able to structure work and react to unforeseen events thanks to good anticipation skills.
  • Excellent command of spoken and written French and English.

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