Chief Administration Officer

1 month ago

Toronto, Canada The Investment Funds Institute of Canada (IFIC) Full time

**PLEASE DO NOT APPLY VIA LINKEDIN. APPLICATIONS MUST BE SENT TO THE EMAIL LISTED BELOW**


The Investment Funds Institute of Canada (IFIC) is the voice of Canada’s investment funds industry. IFIC brings together approximately 150 organizations, including asset managers, dealers, and industry service providers. We advocate for effective regulation and policy that enable the industry to deliver positive outcomes for Canadian investors and are dedicated to fostering confidence in investment solutions, wealth advice and Canada’s capital markets. IFIC contributes significantly to the success and long-term sustainability of the asset and wealth management sectors – our members manage approximately $2.5 trillion in mutual fund/ETF assets.

We have recently expanded our mandate to provide broader advocacy and services to asset managers and the dealer community. As such we are in the process of also expanding our Executive Team.


ABOUT THE ROLE

Reporting to the President and CEO, the Chief Administration Officer (CAO) will serve on the executive team that sets the strategic direction for IFIC. This newly created role supports the development of our strategic plan to expand our mandate and grow our value proposition to all members and industry stakeholders, with a primary focus on asset managers, dealers, and Canada’s capital markets.


The CAO acts as Head of Operations in a multi-faceted role. The CAO is responsible for IFIC’s committee and administration operations and processes, as well as our Member Services and supporting infrastructure. The role also oversees technology and administration activities including market operations, as well as cybersecurity acting as the principal liaison to member firm senior operations personnel. The candidate must demonstrate the ability to proactively: (a) review and transform IFIC’s technology infrastructure with a view to modernize and drive efficiency; (b) help shape and develop administrative processes to enhance IFIC’s governance in support of member engagement; (c) lead relevant industry operations committees; and (d) support the Member Services team in driving IFIC’s value proposition.


The CAO possesses a deep understanding of industry operations, effective administration, and regulatory frameworks acquired through relevant work experience. Superior technical and interpersonal skills are necessary to interact with colleagues, our members, and other stakeholders from the investment management industry at large.

The role would fit an innovative, forward-thinking individual with excellent project management skills, the ability to build effective internal administration processes, as well as the ability to reflect and build upon member feedback regarding operational policy and development.


This role offers an exciting opportunity to work with leading participants, managers, dealers, regulators and government officials in the investment industry on a wide range of stimulating and challenging issues. 


The main responsibilities are as follows:

  • Work closely with the President & CEO to lead a team of dedicated professionals entrusted to tackle issues of importance to members
  • Lead and manage the review and implementation of (i) modernizing our IT infrastructure, (ii) enhancing our committee processes and tools, and (iii) implementing services to build upon our value proposition to a diverse membership base
  • Work collaboratively with the other IFIC executives and their teams on matters of common concern and interest
  • Support IFIC’s advocacy on legislation, regulation and policy that supports dealer operations, industry risk management and innovation
  • Identify and support industry initiatives to address mutual fund, exchange traded fund and separately managed account delivery through intermediaries
  • Help to build industry consensus, developing IFIC positions and preparing clear and compelling IFIC position papers and responses to regulatory proposals
  • Serve as an ambassador for the industry by promoting the important contributions of asset managers and dealers to wealth creation, capital formation, and the Canadian economy broadly
  • Build on-going relations with key stakeholders
  • Lead, support and participate in committees, working groups, and task forces as required and relevant to the role
  • Liaise with peers at international trade associations to address global issues of importance to IFIC members
  • Proactively monitor industry operations trends across Canada and internationally and conduct the necessary analysis to convey key insights to members
  • Support communications as set out in the annual plan, including participation at relevant industry conferences and events


Skills / Qualifications

  • A university degree in business, or other related discipline and/or advanced education such as a CPA designation
  • 10+ years of progressive experience in the financial services industry with past leadership roles in Compliance, Operations, and/or Finance
  • Sound familiarity with the securities regulatory framework and asset managers’ and dealers’ products and services, including operations, distribution, tax, and management issues
  • Knowledge of the fund industry, its investors, and other stakeholder matters, as well as the financial sector generally
  • Ability to communicate highly effectively, both in writing (briefs, reports) and orally (presentations)
  • General understanding of the public policy development process
  • Excellent analytical, planning, organizational, and execution abilities
  • Personable with strong relationship-building capabilities
  • Experience leading cross-functional initiatives and collaborating with multiple levels within organizations
  • Ability to build consensus across diverse stakeholder groups
  • Ability to see the big picture, while managing details
  • Sound judgment and strong decision-making skills
  • Excellent team player
  • Ability to work with minimal supervision
  • Knowledge of French is an asset


Work Environment

  • This role is based in Toronto and has limited travel. The office currently operates in a hybrid environment with the expectation of at least 2 days per week in IFIC’s downtown Toronto offices
  • IFIC offers an inclusive and flexible work environment where staff feel accomplished and rewarded


Application Process:

  • To apply for this role as a candidate please send your CV and a cover letter explaining your interest to: Janice Medland at janmedland96@gmail.com


IFIC will review SERIOUS AND RELEVANT CANDIDATES ONLY thank you.

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