Senior Business Consultant
2 days ago
Senior Business Consultant
- Perform business analysis activities to assess the current and future states of ASHC, housing providers, and related stakeholders;
- Coordinate the implementation of ASHC’s Customer Relationship Management (CRM), Microsoft Dynamics, software solution;
- Coordinate the development of changes in Microsoft Dynamics, that will be required as a result of new interface requirements to the GOA 1GX solution
- Provide change management support associated with the Microsoft Dynamics upgrade to v9.0 and any Divisional Red Tape Reduction strategies that need to be supported within the HOME application.
- Define technical projects plans and work with Application Development team to coordinate execution of delivery;
- Coordinate project plans with other ministries and/or enterprise components for the integration processes with the Government of Alberta’s 1GX project;
- Elicit, document and analyze business, stakeholder, and solution requirements from internal and external stakeholders;
- Create acceptance criteria, test plans and develop test cases for solution enhancements and/or during the evaluation of potential solution components;
- Maintain and enhance existing business architecture as changes to organizations, processes, business rules and systems occur;
- Design processes as required to assist in the delivery of operational support for information technology solutions;
- Design and coordinate the develop of reporting and business intelligence solutions as needed to address information requirements; and Coordinate the implementation of ASHC’s Housing Digital Services project.
Requirements:
Educational Background:- Bachelor's Degree: Typically in Business Administration, Computer Science, Information Technology, or a related field.
- 10-15 years: Experience in IT consulting, business analysis, change management and project management.
- MS Dynamics Experience: Proficiency in configuring, customizing, and expanding the functionality of MS Dynamics 365 Sales, Customer Service, or other relevant modules
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