Business Relationship Manager
4 weeks ago
Overview
Parts Avatar, a leading Canadian automotive parts retailer, is seeking a Business Relationship Manager to join our team at our Mississauga warehouse. The Business Relationship Manager will play a crucial role in managing and maintaining relationships with our suppliers, vendors, and shipment carriers. The day-to-day responsibility of this role will be to address and resolve difficult issues with our counterparties at the warehouse, while the strategic responsibility would be to negotiate better pricing or terms with the counterparties. The ideal candidate will possess strong negotiation skills and be comfortable resolving tough situations tactfully.
Key Responsibilities
- Manage and nurture relationships with suppliers and vendors to ensure smooth deliveries and returns.
- Address and resolve difficult issues that arise with counterparties in a timely and effective manner.
- Negotiate contract terms and agreements with suppliers and vendors to optimize pricing and terms.
- Collaborate with internal teams, including purchasing, logistics, and finance, to ensure alignment on supplier-related issues.
- Analyze vendor performance and identify areas for improvement or cost savings.
- Develop and implement strategies to mitigate risks associated with supplier relationships.
- Serve as the primary point of contact for escalated vendor issues and concerns.
- Conduct regular meetings and reviews with suppliers to maintain open communication and address any challenges proactively.
- Continuously monitor and evaluate supplier performance against established metrics and KPIs.
Qualifications
- Bachelor's degree in business administration, supply chain management, or related field.
- Proven experience in vendor management or procurement, preferably in a retail or distribution environment.
- Strong negotiation skills with the ability to reach mutually beneficial agreements.
- Excellent communication and interpersonal skills, with the ability to navigate tough conversations diplomatically.
- Analytical mindset with the ability to evaluate supplier performance and identify opportunities for improvement.
- Familiarity with contract management and procurement processes.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Knowledge of automotive parts or the aftermarket industry is preferred but not required.
- Willingness to travel occasionally for supplier meetings or conferences.
Benefits
- Competitive salary
- Health insurance
- Paid time off and holidays
- Opportunities for career growth and development
- Great Company Culture
If you are a proactive and results-driven individual with a passion for relationship management, we encourage you to apply for this position at Parts Avatar. Join us in our mission to deliver quality automotive parts and exceptional customer service to our clients.
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