Entertainment and Customer Ambassador

3 weeks ago

québec city, Canada Bédard Ressources inc. Full time

Get ready to embark on an unforgettable adventure at every turn, where laughter fills the air and every interaction leaves lasting memories. Imagine immersing yourself in the electrifying excitement of our gaming lounge, where every moment promises a thrill and a touch of madness.

Welcome to our Entertainment and Customer Ambassador team, where we are committed to making every visit an incredible experience, and where you will be the mastermind behind this magic. Utilize your exceptional social skills to create unique connections with our customers and take them on an unforgettable journey.

Join the team at the Casino Company, provincially recognized in the entertainment sector, and prepare to deliver customer service as epic as the atmosphere of our dream gaming lounge

Responsibilities:

  • Conversation Master: You will be responsible for roaming the casino, engaging in conversations with our customers, and answering their questions with enthusiasm and expertise. You will have the opportunity to inform them about the benefits of the Casino Privilèges recognition program and various promotions.
  • Pleasure Ambassador: You will be responsible for informing our customers about the services and activities available in our gaming lounges, while assisting them to enhance their gaming experience.
  • Atmosphere Creator: You will contribute to maintaining a dynamic and festive atmosphere by adjusting lighting, sound, and actively participating in activities and events, sometimes even donning thematic costumes.
  • Customer Engagement Expert: Proactively respond to customers' questions and needs while collecting their suggestions and feedback to improve our services.
  • Team Collaborator: Work closely with other team members to ensure efficient and consistent service delivery.
  • Responsible Gaming Advocate: Tactfully intervene with customers who deviate from gaming rules and ethics, emphasizing the importance of responsible gaming.
  • Perform any other related tasks.

Benefits of this position?

  • A Job Like No Other: Forget the boring routine Here, every day is an adventure filled with laughter and memorable encounters.
  • Training Opportunities: Access training sessions and workshops to enrich your skills and knowledge, allowing you to advance in your career.
  • Uniform Included: In addition to working in a festive atmosphere, you will receive a competitive salary and a uniform to shine brightly.

Requirements:

  • Completed High School Diploma (DES).
  • Demonstrated experience in customer service, preferably in a dynamic and interactive environment like events.
  • Excellent communication skills in French. English speaking is an asset.
  • Stay informed about cultural and sporting developments in the region.
  • Knowledge of casino games would be an asset, but don't worry, you will receive comprehensive training.
  • Must be available on Friday and Saturday nights from 7 PM to 3 AM for part-time positions.
  • Must be available from Tuesday to Saturday or Sunday to Thursday, 7 PM to 3 AM, for full-time positions.

Ideal candidate:

  • Sparkling Personality: You must have a vibrant personality with an innate ability to make every moment as fun as possible.
  • Animation Lover: If you love being at the heart of the action and are ready to dive into the fray at any moment, this job is for you.
  • Memory Maker: You are passionate about creating unique memories and ensuring every customer leaves with a smile.
  • Stylish: You must be comfortable wearing thematic costumes and funky accessories, as style is as important as a smile here


You can send your resume to Michael Tessier at : mtessier@bedardressources.com.

Not quite what you’re looking for? Check out all our other job opportunities at www.bedardressources.com. Come back regularly; new positions are added every day

 

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