Customer Service Ambassador
4 weeks ago
SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.
Benefits offered:
- Generous employee discounts
- Exclusive deals at partner companies
- Continued training
- Employee and Family Assistance Program
- Group insurance program (50% of premiums paid by employer)
- RRSP with employer contribution
As a customer service agent, you will be the first and last point of contact with our customers. Your main responsibility will be to become an ambassador to SAIL's mission and values:
Equip and offer a genuine customer experience to all outdoor enthusiasts so that they may enjoy their adventures to the fullest.
You will be working with a team of outdoor enthusiasts who share your passion for the outdoors. Your role will involve providing exceptional customer service, answering questions, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and in-store
- Answer customer questions and resolve issues in a timely and professional manner
- Work collaboratively with the sales team to provide a seamless customer experience
- Stay up-to-date on product knowledge and features
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A fun and dynamic work environment
- A discount on SAIL products and services
Join our team and become a part of the SAIL family
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