Customer Experience Ambassador

7 days ago


Québec, Quebec, Canada Desjardins Full time
About the Role

We are seeking a highly skilled Customer Experience Ambassador to join our team. In this role, you will be responsible for delivering exceptional customer experiences and ensuring that members and clients feel welcome and valued.

Job Summary

The successful candidate will have a minimum of two years of relevant experience and a high school diploma in a related field. They will also possess knowledge of French, as well as all counter and convenience products and services offered by Desjardins. The ideal candidate will be action-oriented, communicative, and customer-focused, with strong situational adaptability and technical skills.

Key Responsibilities
  • Support members and clients by promoting existing applications and technological tools that can help them manage transactions and operations independently.
  • Contribute to business development and maintain business relationships through service delivery and activities.
  • Assist members and clients who have encountered fraud or irregularities, and ensure they are referred to the appropriate partners.
  • Stay up-to-date on the latest standards, products, and services in the field.
  • Uphold compliance, security, and risk management standards.
What We Offer
  • A competitive salary ranging from $60,000 to $80,000 per year, depending on experience.
  • Four weeks of flexible vacation starting in the first year.
  • A defined benefit pension plan providing predictable, stable income throughout retirement.
  • Group insurance including telemedicine.
  • Reimbursement of health and wellness expenses and telework equipment.


  • Québec, Quebec, Canada SAIL Full time

    As an ambassador of SAIL's mission and values, you will be the first point of contact with our customers. Your primary responsibility is to provide a genuine customer experience to all outdoor enthusiasts.Key qualities and skills required include being an outdoor enthusiast, enjoying sharing with others, and possessing the ability to listen actively....


  • Québec, Quebec, Canada Nordia, Inc. Full time

    Job SummaryWe are seeking a Customer Support Ambassador to join our team at Nordia, Inc. in Quebec City.About the RoleThe Customer Support Ambassador will play a vital role in facilitating communication between individuals with disabilities and their loved ones, service providers, or other necessary contacts.ResponsibilitiesUtilize adapted communication...


  • Québec, Quebec, Canada Bédard Ressources inc. Full time

    Experience the Thrill of Gaming and HospitalityImagine immersing yourself in the electrifying excitement of our gaming lounge, where every moment promises a thrill and a touch of madness.We are seeking a dynamic and charismatic Entertainment and Customer Ambassador to join our team at Bédard Ressources inc. and take our customer experience to the next...


  • Québec, Quebec, Canada IGA Full time

    Are you passionate about food and eager to share your knowledge with others?Job DescriptionWe are seeking a Product Experience Ambassador to join our team at IGA. As a Product Experience Ambassador, you will have the opportunity to work with various products, present them in a professional manner, and promote their sales and profits.Key...


  • Québec, Quebec, Canada RONA+ Full time

    We are seeking a dedicated and friendly Customer Service Ambassador to join our team at RONA. As a key member of our service and returns team, you will be the face of our company and play a vital role in delivering exceptional customer experiences.Your primary responsibility will be to greet customers warmly and ensure a positive experience with your...


  • Québec, Quebec, Canada SAIL Full time

    About SAIL OutdoorsSAIL Outdoors is a company from Quebec that offers a wide range of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.Benefits of Working with SAILGenerous employee discountsExclusive deals at partner companiesContinued trainingEmployee and Family Assistance ProgramJob...


  • Québec, Quebec, Canada SAIL Full time

    SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.Benefits offered:Generous employee discountsExclusive deals at partner companiesContinued trainingEmployee and Family Assistance ProgramGroup insurance program (50% of premiums...


  • Québec, Quebec, Canada SAIL Full time

    SAIL Outdoors is a company based in Quebec that offers a wide range of products for outdoor activities, camping, hunting, and fishing through their stores in Quebec and Ontario.As an ambassador of the company's mission and values, your role as a customer service agent will be to provide an exceptional customer experience. This includes becoming an advocate...


  • Québec, Quebec, Canada SAIL Full time

    SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.Benefits offered:Generous employee discountsExclusive deals at partner companiesContinued trainingEmployee and Family Assistance ProgramAs a customer service agent, you will be...


  • Québec, Quebec, Canada SAIL Full time

    SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.Benefits offered:Generous employee discountsExclusive deals at partner companiesContinued trainingEmployee and Family Assistance ProgramGroup insurance program (50% of premiums...


  • Québec, Quebec, Canada SAIL Full time

    SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.Benefits offered:Generous employee discountsExclusive deals at partner companiesContinued trainingEmployee and Family Assistance ProgramGroup insurance program (50% of premiums...


  • Québec, Quebec, Canada SAIL Full time

    SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.Benefits offered:Generous employee discountsExclusive deals at partner companiesContinued trainingEmployee and Family Assistance ProgramGroup insurance program (50% of premiums...


  • Québec, Quebec, Canada EightSix Network Full time

    About the RoleWe are seeking an enthusiastic and driven individual to join our team as a Senior Customer Experience Associate. This role is a fantastic opportunity to build strong customer relationships, deliver exceptional service, and contribute to the success of our branch network.As a key member of our Canadian Banking Branch team, you will be...


  • Québec, Quebec, Canada SAIL Full time

    SAIL Outdoors is a Canadian company offering a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.Departments: clothing, camping, and fishingCompensation: This role comes with a competitive salary ranging from $50,000 to $70,000 per year, depending on experience.Your Key...


  • Québec, Quebec, Canada SAIL Full time

    SAIL Outdoors is a company from Quebec that offers a wide range of products for outdoor sports, camping, hunting, and fishing through their stores in Quebec and Ontario.BenefitsGenerous employee discountsExclusive deals at partner companiesContinued trainingEmployee and Family Assistance ProgramGroup insurance program (50% of premiums paid by employer)RRSP...


  • Québec, Quebec, Canada EightSix Network Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team as a Branch Ambassador. In this role, you will be the face of our branch, providing exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesAct as a lobby leader, ensuring customers are appropriately triaged and/or...


  • Québec, Quebec, Canada Germain Hôtels Full time

    Unlock Your Potential as a Hospitality AmbassadorWe're seeking a charismatic and attentive individual to join our team as a Hospitality Ambassador. As a key member of our service team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and enjoyable.Key Responsibilities:Anticipate and meet...


  • Québec, Quebec, Canada Flexstaf IT Full time

    Position Title: Regional Sales AmbassadorLocation: Not SpecifiedDuration: PermanentJob SummaryWe are seeking a highly motivated and results-driven Bilingual Sales Ambassador to join our sales team. This role focuses on achieving sales goals in a designated territory through maintaining current customer relationships and acquiring new clients. The Sales...


  • Québec, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

    At The Toronto-Dominion Bank (Canada), we are dedicated to delivering legendary customer experiences. As a Customer Experience Associate, you will play a crucial role in achieving this goal.About the RoleThis is an exciting opportunity for a customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible...


  • Québec, Quebec, Canada EightSix Network Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Retail Sales Ambassador to join our team at EightSix Network. This role is ideal for individuals who enjoy interacting with customers, building strong relationships, and providing exceptional service.About the RoleThe Retail Sales Ambassador will be responsible for delivering an outstanding...