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Operations Manager

6 months ago

Brandon, Canada Extendicare Full time

Job Description


At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our leadership team, you will assume ultimate responsibility for providing high quality care while maintaining a safe and healthy environment for residents and staff. If you’re passionate about leading a team that is committed to quality care and driven by innovation and growth, join us

This position is for our Hillcrest Place Home, located in Brandon, Manitoba

What you’ll be doing
Lead administrative team to deliver seamless and quality services for residents, families, and employees.

Process and verify invoices, payments and remittances related to 3rd party providers, including agency staffing and independent contractors. Maintain external vendor relationships.

Handle payments from families and all queries concerning billings from residents and /or families; manage resident intake, setup, on-going billing, collections, and discharges.

Maintain and update resident and employee census records; ensures confidentiality of all financial, personnel and resident data; Create and communicate job postings for home/facility positions.

Oversee onboarding new employees, recruiting activities at the home, Time & Attendance, and Open Shift Management.

Adheres to established policies and procedures regarding quality assurance, fire, occupational health and safety, environment, and infection control.

Manage applicant screening process, including reviewing applications, conducting reference checks, validating pre-hire requirements (e.g., candidate certifications).

Assist the Director of Care with the annual audit, reporting and follow up of Professional Credentials of registered staff (Nursing and Allied Health).


What you bring
5 - 10 years of experience managing a fast-paced office/business environment.

Managerial experience of 2-3 years considered an asset.

Experience working with seniors in a long-term care setting or general healthcare industry experience is an asset.

Post-secondary diploma/certificate in office or business administration, bookkeeping, accounting or equivalent.

Demonstrates technical knowledge and experience working with Workday, PointClickCare or cloud-based software preferred.

Demonstrates strong communication and interpersonal skills with internal and external stakeholders of the organization.

Demonstrates proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).

Knowledge of Occupational Health & Safety practices, principles, and legislation.



What you’ll get
Continuous mentorship, support for life-long learning and growth opportunities

Opportunities for advancement and career growth within the organization

A rewarding and meaningful work experience where you can enrich your life and the lives of others

Employee Family Assistance Program

Robust benefits package.



Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada
Time Type:
Full timeWhen you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring, turn it into a rewarding career with Extendicare

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.







Time Type:

Full timeWhen you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring, turn it into a rewarding career with Extendicare


Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.