Cloud System Administrator

3 months ago

Greater Montreal Metropolitan Area, Canada Recochem Inc. Full time

Recochem is leading the way in offering global thermal management, emission control, vehicle care and household solutions that provide protection & safety to consumers and to the environment.

Recochem excels at turning consumer insights into innovation while driving In-depth category expertise and building power brands that align to consumer preference. Our innovative solutions are backed by R&D expertise and next-level education. Our progressive supply chain is unmatched, with 16 factories across the globe.


Recochem’s solutions include coolant/antifreeze, EV thermal fluids, performance fluids, diesel exhaust fluid, windshield washer fluids, car care, rust preventatives, household solvents & winterizing solutions.


Recochem is seeking a Cloud System Administrator to join their IT Team

Reporting to the Senior Manager, IT Support, the Cloud System Administrator will be responsible of developing, maintaining and troubleshooting the cloud computing resources.


Responsibilities


IT Support & Incident Management:

  • Treat, prioritize and respond in a timely manner to all the incidents and service requests aligning with SLAs for timely resolutions.
  • Keep an up-to-date inventory of company’s cloud resources.
  • Provide support and assist other teams with all cloud requests.


Cloud Infrastructure. Administration, Configuration and Maintenance:

  • Cloud Infrastructure Management: Design, configure, and oversee all aspects of the company’s cloud infrastructure to ensure optimal performance and reliability.
  • Manage Entra ID Subscriptions: Oversee Entra ID subscriptions, including provisioning and managing subscription resources, monitoring usage, and enforcing governance policies to ensure compliance and cost control.
  • Resource Management: Provision, configure, and manage cloud resources such as virtual machines, storage accounts, databases, applications and networking components.
  • Monitoring and optimization: Monitor and optimize cloud infrastructure performance, proactively addressing issues to ensure availability and efficiency while minimizing costs.
  • Security Management: Implement and maintain security measures for cloud environments, including identity and access controls, network security, data encryption, and regulatory compliance.
  • Backup and Disaster Recovery: Develop and manage backup and recovery solutions to safeguard data and ensure business continuity, including configuring policies, setting up recovery services, and testing plans.
  • M365 Administration: Oversee and manage all aspects of Microsoft 365 admin centers, including Exchange, SharePoint, Teams, Intune, and other M365 services, ensuring smooth operation, user management, and service optimization.
  • Automation: Implement automation tools and scripts for streamlined cloud operations and maintain comprehensive documentation for configurations and procedures.
  • External collaboration: Work with 3rd party integrators, external consultants or vendors to implement new technologies, adjust current deployments and apply best practices.

IT Projects and Continuous Improvement:

  • Participate in/or lead IT projects, meeting deadlines and ensuring successful deliveries.
  • Stay updated on IT technologies and implement best practices for continuous improvement.

Support Availability & Flexibility:

  • Resolve technical issues, troubleshoot cloud-based problems, and provide support to users or teams as needed.
  • Respond to urgent incidents and make sure to be available or coordinate with the manager in case on-site support is required.
  • Occasionally travelling is required.


Qualifications


  • Associate or bachelor’s degree in computer science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
  • Cloud certifications and IT certifications in Linux, Microsoft, or other network related fields are a plus.
  • At least 3 years experience in system administration
  • At least 2 years of Cloud (Azure) experience.
  • ITIL certified or a proven good knowledge of ITIL processes (including Major incidents, Change Management, Documentation, etc.).
  • Excellent customer service and communication skills, both verbal and written.
  • Team player and mutual respect.
  • Excellent communication and collaboration skill to work effectively with other members of the IT department.
  • Proficient with various cloud technologies with focus on Microsoft Entra, including virtualization, containerization, and orchestration technologies.
  • Deep understanding of Entra ID services, including computing, storage, networking, databases, security, and management tools.
  • Solid understanding of cloud infrastructure security best practices, identity and access management, network security, encryption, and compliance standards.
  • Experience with Networking (TCP/IP stack and Fortinet), Database, Software and Servers in the Cloud.
  • Sound knowledge of Entra ID, M365, Exchange, SharePoint, Teams, and other M365 admin centers.
  • Experience with PowerShell, Entra ID Cli and Entra ID Resource Manager templates.
  • Basic knowledge of programming languages such as JavaScript, SQL Server and Python.
  • Strong analytical and problem-solving skills to troubleshoot issues, identify root causes, and implement effective solutions to address technical challenges and optimize cloud infrastructure environments.
  • Experience in project management, application design and integration in cloud computing (specifically Microsoft Entra ID, M365, SharePoint).

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