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Software Engineering Manager

3 months ago

Toronto, Canada AIR MILES Reward Program Full time

The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly-owned subsidiary of the Bank of Montreal (BMO). BMO is Canada’s oldest bank and the 8th largest in North America with more than 12 million customers globally.


As an Engineering Manager you will have the following key areas of ownership:

Agile Pods:

  • Oversee 2-3 cross-functional agile pods to support the delivery of new features and enhancements

Consent for Technology Lead:

  • Own the implementation and compliance of Bill C-64 Consent for Technology (cookie consent) across all Air Miles properties (web and mobile apps).
  • Administration of consent tool, including managing cookie catalogue and publishing scripts to support any changes required by teams.
  • Support teams when new cookies identified, with implementation challenges and during quarterly audit process.

Back-end services:

  • Support team that owns the back-end services that support our digital properties (web and mobile)


This role has 3 key pillars:

  • Project Delivery (50%): Collaborate with Product, Architecture and Agile Delivery teams to deliver high quality experiences for our Air Miles Collectors on web and mobile.
  • People Management (20%): Lead and mentor a team of developers and automation engineers, providing guidance, support and feedback to help them grow professionally. Perform regular 1:1 meetings, team meetings, team events and performance reviews.
  • Strategic alignment (30%): Create and maintain technical roadmaps & OKRs, ensuring a balance between technical evolution and operational efficiencies. As a key partner to our Product organization, Engineering Managers collaborate very closely, ensuring Product and Technical roadmaps are aligned, while also providing insight into Product evolution and platform capabilities.



Other Responsibilities

  • Help Senior Leadership manage engineering risk and make sure we are making the right trade-off decisions
  • Contribute to roadmap definition across agile teams, while providing accurate estimates and help prioritize units of work to drive the incremental release of projects
  • Develop relationships with key partners across the organization and act as the subject matter expert for internal/external stakeholders to refine, prioritize, and optimize deliverables and roadmaps
  • Be deeply engaged in the full development lifecycle: designing, developing, testing, deploying, maintaining, monitoring and improving software
  • Advocate for new approaches, new ways of working and finding efficiencies
  • Continuously learn and expand your capabilities



Qualifications

  • 3+ years of people management experience, with a focus on at least one of following areas: front-end development (AEM, JS, CSS), mobile development (Flutter, Swift, Kotlin), back-end services (AWS, Java Springboot 3, Jenkins)
  • Solid engineering fundamentals and real world experience building scalable engineering solutions
  • Nice to have, experience in digital analytics implementations through utilization of tag management tools using Adobe Launch and Google Tag Manager
  • Excellent communication and leadership skills
  • Exceptional analytical reasoning and problem-solving skills
  • Team player, who likes to collaborate with cross-functional teams and influence others
  • Well organized, disciplined and can lead multiple projects simultaneously
  • High standards in quality and operational excellence
  • Experience working in agile organizations
  • Experience using JIRA, Teams, Confluence
  • Always looking for challenges and a passion for learning