Logistics Coordinator

18 hours ago

Vaughan, Canada ET Transport Full time

Job Type: Full-time

Title: Logistics Coordinator / Sales Support

Reports to: COO

Start date: TBD

Location: 7300 Keele Street, Vaughan ON (in-person)

Schedule: Monday – Friday

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ABOUT ET TRANSPORT

At ET Transport, our mission is to provide reliable transportation solutions tailored to meet the unique needs of each customer. We operate two main terminals equipped with modern warehousing facilities for efficient inventory management and quick loading and unloading. Additionally, we have two strategically located drop-yards to enhance flexibility and accessibility in our services. With our robust infrastructure and dedicated team, ET Transport is committed to delivering exceptional logistics solutions that drive client success.


POSITION SUMMARY

ET Transport is seeking a highly organized and proactive Logistics Coordinator/Sales Support to join our dynamic team. In this role, you will be the vital link between customers, shippers, receivers, and trucking companies, ensuring smooth and efficient logistics operations. You will provide essential support to our sales team by obtaining rates, booking loads, and dispatching carriers, all while maintaining exceptional customer service. Your ability to multitask and make quick decisions in a fast-paced environment will be crucial to your success.


KEY RESPONSIBLITIES: 

Customer Engagement:

  • Communicate effectively with customers, shippers, receivers, and trucking companies via phone and email to coordinate logistics operations.


Rate Management:

  • Obtain competitive rates for the sales team and book loads efficiently to maximize operational efficiency.


Carrier Dispatching:

  • Dispatch carriers and determine hours of operation for shippers and receivers to ensure timely deliveries.


Shipment Tracking:

  • Update shipment statuses, track and trace shipments, and maintain accurate records in the dispatch system.


Data Management:

  • Maintain data entries and collect Proof of Delivery (PODs) in a timely manner to ensure record accuracy.


Reporting:

  • Prepare and deliver reports for sales representatives and managers, providing insights into logistics performance.


Sales Support:

  • Assist the sales team with day-to-day operations, including after-hours and weekend telephone and email support.


Project Participation:

  • Contribute to annual RFPs and perform additional tasks as assigned to support overall operations.


QUALIFICATIONS:

Technical Skills:

  • Advanced proficiency in Microsoft Word, Excel, and PowerPoint; experience with logistics management software such as LoadLink and HubSpot.


Customer Service Excellence:

  • Proven experience in delivering outstanding customer service with strong communication skills.


Organizational Skills:

  • Strong organizational and time management abilities, with a demonstrated capacity to thrive in a fast-paced, deadline-driven environment.


Team Collaboration:

  • Ability to work independently and collaboratively within a team.


Multitasking and Problem-Solving:

  • Exceptional multitasking skills with the capability to analyze data and make quick, informed decisions.


Logistics Experience:

  • Minimum of 2 years of dispatching experience; experience in logistics management is preferred.


Industry Knowledge:

  • Understanding of LTL and FTL shipment sizes, types of equipment required for various freight, and geographical knowledge within North America is an asset.


Regulatory Knowledge:

  • Familiarity with ACE, ACI, CTPAT, PIP, FAST, CSA, and HAZMAT regulations. 

 

Equal Employment Opportunity

ET Transport strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial or federal law.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If accommodation is needed in the application process, please contact hr@ettransport.ca and we will work with you to meet your accessibility needs.

We encourage all qualified applicants to apply, however only those selected for further consideration will be contacted. Thank you for your interest in ET Transport

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