Amazon Connect Developer

Senior Software Development Engineer, Amazon Connect - Voice ApplicationsAWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group...

Key responsibilities include:Integration: Connect Amazon Connect with AWS services like Lambda, DynamoDB, Lex, S3, and third-party applications.Custom Workflows: Create and optimize contact flows, IVR systems, and chatbots for personalized customer interactions.Troubleshooting: Identify and resolve technical issues to ensure high availability and reliability...

**Role**:AWS Amazon Connect** **Location: Toronto** **Onsite** Design and configure Amazon Connect solutions to meet business requirements. Including onni-channel contact flows, routing and queues, prompts, user management etc. Contact Centre Configuration in Amazon Dynamo DB Monitor and troubleshoot the solution using tools such as AWS...

About TCSTata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through...

Key responsibilities include : Integration : Connect Amazon Connect with AWS services like Lambda, DynamoDB, Lex, S3, and third-party applications. Custom Workflows : Create and optimize contact flows, IVR systems, and chatbots for personalized customer interactions. Troubleshooting: Identify and resolve technical issues to ensure high availability...

About TCSTata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through...

**Required Skills and Experience**: - **Design and configure Amazon Connect solutions** to meet business requirements. Including onni-channel contact flows, routing and queues, prompts, user management etc. - **Contact Centre Configuration in Amazon Dynamo DB**: - **Monitor and troubleshoot the solution using tools such as AWS Cloudwatch**: - Collaborate...

About Tata Consultancy ServicesWe are a global leader in IT services, consulting, and business solutions. For over 55 years, we have been partnering with the world's largest businesses to drive their transformation journeys.Our consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through our...

Are you an Amazon Connect Developer looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Amazon Connect Developer -Start: ASAP-Estimated length: 6 months-Location: Toronto-Remote roleActively seeking for candidates with below requirements.AdvantagesYou will...

About Tata Consultancy ServicesTata Consultancy Services is a leading IT services, consulting, and business solutions company that has been partnering with numerous global businesses in their transformation journeys for over five decades. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is...

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