Customer Service Coordinator
1 week ago
Every day, our team of enthusiasts makes a difference to residents. The relationship of “human for human” is at the heart of our approach and corporate philosophy. Furthermore, the success experienced by COGIR Immobilier is based on good teamwork between the different departments and on all the people who have joined the company for more than 25 years.POSITION DESCRIPTION:We are currently looking for a
customer service coordinator for our building located in Laval.
We have the opportunity waiting for you
ROLE AND GENERAL RESPONSIBILITIES:
Carry out housing inspections upon tenant departure
Closely monitor rent collection
Coordinate arrivals and departures of tenants
Coordinate lease assignments as well as internal transfers
Create physical files and enter data into the internal management system (Hopem)
Hand over keys and access chips when new tenants arrive
Issue rental activity reports and proceed with renewal requests, if necessary
Manage the schedule of tenant meetings and elevator reservations
Perform business development and develop new marketing strategies with management approval
Respond to current customers on pricing and lease terms
Administration
Provide a high level of customer service
Interact with clients, suppliers and residents
Perform other related duties
Produce required reports
Support the general manager in his duties
Transcribe correspondence
Update different administrative forms and documents
EXPERIENCE AND QUALIFICATIONS:
Minimum experience in a coordinator position in the real estate field
Good knowledge of the Hopem management system (an asset)
Bilingualism is an asset
Good knowledge of the sector
BENEFITS:
Salary to be discussed
Cellular provided
Possibility of advancement
Group insurance
Floating days off
Social leave
Employee Assistance Program
Vacation
Schedule adapted to your needs and operations (flexible)
Welcome and integration Program
A welcoming and tight-knit team
JOB STATUS:
Permanent: Full Time
JOB SCHEDULE:
Day time
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