IT Technical Business Analyst

7 days ago


Edmonton, Canada Jobility Talent Solutions Full time

Responsibilities will include:


- Facilitate requirements gathering sessions and conduct process walkthroughs:

  • Identify goals and pain points through gap analysis on current state and future state business processes.
  • Create, review, and update user stories, personas, and journey maps, as applicable.
  • Create system use cases, flow diagrams, and interactive mock-ups outlining functional requirements, as required.
  • Document and validate results with subject matter experts and drive the creation of detailed business and functional requirements specification documents.


- Work with the technical team to design IT solutions that meet the business requirements and validate the proposed solutions through user acceptance testing (UAT ) and ensure they meet the predefined criteria.


- Support the development of the necessary system (non-technical) documentation as well as make recommendations for policy and/or procedural manuals.


- Support change management and training to ensure delivery of complex program changes.

- Monitor and evaluate the effectiveness of implemented services, conduct post-implementation reviews, assessing opportunities for backlog refinement and for continuous improvement.


- Liaise with security and privacy teams to complete security threat risk assessments and privacy impact assessments as required.


- Assist with project planning, scheduling, and status reporting as required.


- In addition to the qualifications that will be evaluated, the Contingent Resource should have:

  • An understanding of the Agile framework (SCRUM) through demonstrated experience.
  • A results-driven mindset and able to function independently, while engaging with other stakeholders and team members as required to deliver outcomes.
  • A thorough understanding and experience using an Agile/Hybrid approach. Experience with tools such as JIRA is preferred.
  • Knowledge of and the ability to apply and interpret complex legislations/regulations, policies, and standards.
  • Ability to work collaboratively and productively to achieve outcomes


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