IT Technical Business Analyst

7 months ago

Edmonton, Canada InSync Full time

We are looking for a** Business Systems Analyst **for a** 6-month contract position**,** **with **possible extensions** in** Edmonton, Alberta. Must be legally entitled to work in Canada.**

**Schedule and Location**:

- Standard Hours of work are 08:15 - 16:30 Alberta time, Monday through Friday excluding holidays observed by the province.** The schedule is 7.25 hours per day, 36.25 hours per week.**:

- Work must be done from within Canada.
- **It is anticipated the role will be 100% remote**, however in the event of an onsite meeting, the client does not pay for travel to attend on-site meetings, nor any expenses related to relocation, travel, accommodations, or meals.

**Role Description**
Our client is looking for a Business Systems Analyst who is process oriented and experienced in gathering requirements, performing gap analysis, and working with stakeholders to deliver solutions that meet business needs and drive operational efficiency.

**Responsibilities**:

- Facilitate requirements gathering sessions and conduct process walkthroughs:

- Identify goals and pain points through gap analysis on current state and future state business processes.
- Create, review and update user stories, personas and journey maps, as applicable.
- Create system use cases, flow diagrams and interactive mock-ups outlining functional requirements, as required.
- Work with the technical team to design IT solutions that meet the business requirements and validate the proposed solutions through user acceptance testing (UAT) and ensure they meet the predefined criteria.
- Support development of necessary system (non-technical) documentation as well as make recommendations for policy and/or procedural manuals.
- Support change management and training to ensure delivery of complex program changes.
- Monitor and evaluate the effectiveness of implemented services, conduct post implementation reviews, assessing opportunities for backlog refinement and for continuous improvement.
- Liaise with security and privacy teams to complete security threat risk assessments and privacy impact assessments as required.
- Assist with project planning, scheduling and status reporting as required.

In addition to the qualifications that will be evaluated, the consultant should have:

- an understanding of **Agile framework (SCRUM)** through demonstrated experience.
- a result driven mindset and able to function independently, while engaging with other stakeholders and team members as required to deliver outcomes.
- a thorough understanding and experience using an Agile/Hybrid approach. Experience with tools such as JIRA is preferred.
- Ability to work collaboratively and productively to achieving outcomes

**Required Experience**
**5 years of experience as a business analyst translating business requirements into detailed technical requirements in an enterprise IT environment.**
**5 years of experience documenting user requirements, business processes, and workflows.**
**3 years of experience in facilitating and managing business process development and process re-engineering workshops and sessions.**
**3 years of experience with user acceptance testing including creation of user acceptance plan, status reporting, and managing assigned tasks.**
**3 years of experience with written and verbal communications including specific experience in drafting strategic business and technical documentation.**
**3 years of experience working within an agile development environment.**

**Desired Experience and Skills (Nice to Have)**
Bachelor’s degree in IT or related field of study.

Experience assisting in reviewing, evaluating and providing test input during business requirements gathering and detailed design specifications.

Experience evaluating policies, programs, and initiatives using program development principles.

Experience exploring multiple design solutions to a given problem or feature, and communicating those solutions visually through sketches, user flows, wireframes, functional prototypes, and/or high-fidelity designs, as necessary.

Experience in analyzing process maps, descriptions, and data flow diagrams of complex business processes to understand records that are produced.

Experience in gathering requirements from a diverse group of stakeholders across ministries or departments.

Experience in the design, development and implementation of complex IT solutions.

Experience in the development of project documents for a wide variety of initiatives and projects (strategic, business improvement, information technology, etc.).

**InSync Systems Inc.** is a privately-owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to bring them solutions that effectively address their business needs.

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