Technical Business Analyst

7 months ago


Edmonton, Canada Amer Technology, Inc Full time

Our team is looking for a Business Analyst who is process oriented and experienced in gathering requirements, performing gap analysis, and working with stakeholders to deliver solutions that meet business needs and drive operational efficiency.

**Responsibilities will include**:

- Facilitate requirements gathering sessions and conduct process walkthroughs:

- Identify goals and pain points through gap analysis on current state and future state business processes.
- Create, review and update user stories, personas and journey maps, as applicable.
- Create system use cases, flow diagrams and interactive mock-ups outlining functional requirements, as required.
- Work with the technical team to design IT solutions that meet the business requirements and validate the proposed solutions through user acceptance testing (UAT ) and ensure they meet the predefined criteria.
- Support development of necessary system (non-technical) documentation as well as make recommendations for policy and/or procedural manuals.
- Support change management and training to ensure delivery of complex program changes.
- Monitor and evaluate the effectiveness of implemented services, conduct post implementation reviews, assessing opportunities for backlog refinement and for continuous improvement.
- Liaise with security and privacy teams to complete security threat risk assessments and privacy impact assessments as required.
- Assist with project planning, scheduling and status reporting as required.

In addition to the qualifications that will be evaluated, the Contingent Resource should have:

- an understanding of Agile framework (SCRUM) through demonstrated experience.
- a results driven mindset and able to function independently, while engaging with other stakeholders and team members as required to deliver outcomes.
- a thorough understanding and experience using an Agile/Hybrid approach. Experience with tools such as JIRA is preferred.
- Ability to work collaboratively and productively to achieving outcomes

**Job Type**: Fixed term contract
Contract length: 6 months

Pay: $60.00-$65.00 per hour

**Experience**:

- IT Technical Business Analyst: 10 years (preferred)
- agile development environment.: 10 years (preferred)
- user acceptance testing (UAT): 10 years (preferred)

Work Location: In person



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