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Field Service Technician

3 months ago

Victoria, Canada IKO North America Full time

Who we are

Established in 1951, IKO is a private, family run business and a worldwide leader in the roofing, waterproofing and insulation industry for residential and commercial markets. IKO continues to strive to be the most technologically advanced roofing manufacturers in North America.


The opportunity

We are currently seeking a Commercial Roofing - Technical Sales Representative to join our commercial sales team in the Vancouver Island region, British Columbia, Canada. This is an opportunity to apply your expertise, educate, build relationships and answer technical questions related to our commercial roofing and building envelope products. Based out of the Victoria area, our new Technical Sales Representative will be required to travel throughout the island of BC promoting IKO Commercial Roofing and Building Envelope products to the Contractor Community while supporting distribution as well as the design community.


As our new Technical Sales Representative you will:

  • Liaise with contractors and distributors to ensure IKO products are utilized on upcoming projects.
  • Perform quality assurance reviews of ongoing and completed sites
  • Identify, qualify, create demand, and pursue opportunities at assigned and prospective new accounts.
  • Prepare and conduct both theory and hands-on training utilizing IKO Roofing and Building Envelope Products
  • Liaise with the contracting community and distribution network on product promotion and theory education.
  • Develop and manage personal relationships with key product consumers and decision makers in assigned market.
  • Attend and participate in related association events to promote IKO Commercial products.


So, here’s how we know you are the right person for the role, you have:

  • Direct industry knowledge. You have several years of hands-on experience in commercial roofing and/or building envelope including exposure to our roofing and building envelope products. Formal training as a journeyman or roofer and/or an industry related diploma is an asset.
  • Motivation, passion and flexibility. You are driven for growth and are resilient by nature. You are extremely comfortable climbing up a ladder, demonstrating product application and leading hands-on training. You are passionate about quality and can effectively manage multiple tasks while working independently by means of strong organization and prioritization. You are equally dedicated to product education as you are to shaking hands and building relationships. You use critical thinking to create opportunity where others can’t see it and are seen as a problem solver by your peers. You have a valid driver’s license and can travel throughout your designated territory.
  • Communication and technical confidence. Your written and verbal presentations skills are outstanding. You can confidently reach out to and work with a range of clients in the design and construction industry as well as contractors, presenting the benefits of our commercial roofing and building envelope products. You have experience using MS Outlook, Word, Excel and PowerPoint. CRM experience is an asset.
  • Additional assets. Previous experience with roofing and building envelope is beneficial.


Join us

At IKO, we recognize that our success is due to the strength of our employees and to that end we nurture and support our employees’ sense of accomplishment and their contribution. We invest not only in our employees so that they are the most knowledgeable in the industry, but in the community we live and work in. To join our team, apply here or follow us on LinkedIn for future opportunities.


IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.