Dental Secretary

3 weeks ago

Montreal, Canada Dentiste Mackay Full time

Job description- DENTAL SECRETARY- ADMINISTRATIVE ASSISTANT


Location: Dentiste Mackay in Montreal, walking distance from Guy-Concordia and Lucien-l’Allier metros

About Us:

Modern dental clinic in downtown Montreal looking for a dental secretary dedicated in providing an exceptional client experience in a team oriented environment. 

Job Description:

We are seeking a Dental Secretary to join our friendly team. The ideal candidate will be responsible for providing administrative support to ensure daily efficient operation of the dental office. Daily tasks such include answering phone calls, scheduling appointments, greeting patients, taking payments, and managing patient treatment plans. Attention to detail and excellent communication skills are essential for this role.

CORE COMPETENCIES

  • Minimum 1 year experience working as a Dental Secretary, or an administrative role. 
  • High school diploma or equivalent; additional certification in office administration is a plus
  • Oral and written proficiency in English & French is a requirement
  • Excellent communication and interpersonal skills
  • Dedicated in providing an exceptional client experience and customer care
  • Independent, reliable and organized
  • Enjoys working in a team environment, pays attention to detail
  • Can multitask, prioritize and manage time effectively
  • Proficiency with Outlook and Word. Knowledge in AD 2.0 dental software is an asset
  • Outlook, Word
  • Excellent telephone and email etiquette. 
  • Excellent organizational and professional practices


JOB TASKS AND RESPONSIBILITIES

  • Greet and assist patients in a friendly professional manner
  • Answer phone calls and schedule appointments efficiently using our dental software
  • Maintain patient records, including updating personal and insurance information
  • Submit claims electronically and take payments
  • Communicate with insurance compagnies on patient treatment plans
  • Assist with the coordination of patient referrals and follow-up appointments 
  • Prepare and follow up on treatment plans
  • Maintain a positive, empathetic and professional attitude towards patients
  • Provide & implement new initiatives to increase the quality of the customer service process


Employment : Permanent

Work hours: Tuesday (10-6pm), Wednesday (9-3pm), Thursday (9-5pm), Friday (9-5pm) 

25 - 28 hours/week 


Experience: Administration: 1 year (Preferred)


We look forward to reviewing your application

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