Social Media Marketing Specialist

4 days ago

St Catharines, Canada Altis Recruitment Full time

馃専 Exciting Opportunity 馃専


We're looking for a Social Media Support Agent (+ Bilingual English & Spanish) to join an innovative IT services and social media team in St. Catharines, ON 馃殌

馃敼 Pay: $19.23/hr + $4/hr bilingual premium

馃敼 Location: St. Catharines, ON (On-site)

馃敼 Hours: Monday to Friday, 9:00 AM - 6:00 PM EST

馃敼 Contract Length: 12 months (with potential for extension or permanent role)

馃敼 Training: 6 weeks (9:00 AM - 5:30 PM EST)

馃敼 Bonus: $1000


Why Apply?

  • Exciting Work Environment: Support and engage with social media Creators, helping them build and grow their brands.
  • Career Growth: Potential for further opportunities within a high-profile, fast-paced industry.


Key Responsibilities:

  • Serve as a primary point of contact for social media Creators, providing guidance on platform use and strategies.
  • Educate and consult with partners on how to optimize social media performance.
  • Track, analyze, and communicate key performance metrics and trends to partners.
  • Manage an existing portfolio of ~300 accounts, handling outreach via text, phone, and email.
  • Proactively identify and develop new relationships, responding to marketing leads and scheduling outreach to both new and legacy partners.


Basic Qualifications:

  • 1+ year of experience in Customer Service.
  • High School Diploma or equivalent.
  • Proficient in English with excellent verbal and written communication skills.
  • At least 6 months of experience in Marketing, Social Media, or Sales (internship or work).
  • Strong interpersonal and relationship-building skills.
  • Ability to work independently and take initiative.
  • Quick learner with the ability to thrive in a fast-paced environment.


Preferred Qualifications:

  • Experience with social media platforms.
  • Familiarity with online advertising products and digital marketing.
  • Strong computer skills with technical expertise.


Additional Skills:

  • Excellent listening, customer service, and communication skills.
  • Positive attitude with the ability to overcome challenges.
  • Detail-oriented with a passion for continuous improvement.
  • Ability to work with minimal supervision and in a team environment.


Apply Now to help Creators thrive in the social media space while growing your career in a cutting-edge industry

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