Community + Social Media Marketing Specialist

4 days ago

St Catharines ON, Canada Altis Recruitment Full time

We're looking for a Social Media Support Agent (+ Bilingual English & Spanish) to join an innovative IT services and social media team in St. 23/hr + $4/hr bilingual premium
#Catharines, ON (On-site)
#Monday to Friday, 9:
Contract Length:
12 months (with potential for extension or permanent role)
#Training:
Support and engage with social media Creators, helping them build and grow their brands.
Serve as a primary point of contact for social media Creators, providing guidance on platform use and strategies.
Educate and consult with partners on how to optimize social media performance.
Track, analyze, and communicate key performance metrics and trends to partners.
Manage an existing portfolio of ~300 accounts, handling outreach via text, phone, and email.
Proactively identify and develop new relationships, responding to marketing leads and scheduling outreach to both new and legacy partners.

1+ year of experience in Customer Service.
~ Proficient in English with excellent verbal and written communication skills.
~ At least 6 months of experience in Marketing, Social Media, or Sales (internship or work).
~ Strong interpersonal and relationship-building skills.
~ Experience with social media platforms.
Familiarity with online advertising products and digital marketing.
Strong computer skills with technical expertise.

Excellent listening, customer service, and communication skills.
Apply Now to help Creators thrive in the social media space while growing your career in a cutting-edge industry

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