Senior Staffing Specialist

Found in: Appcast CA A2 P - 1 week ago

Toronto, Canada Plative Full time

We are seeking a highly motivated and experienced Sr. Staffing Specialist - Salesforce to join our PMO team at Plative. As a Sr. Staffing Specialist, you will play a critical role in ensuring the right talent is available to support our clients' Salesforce projects. You will be responsible for managing the full staffing lifecycle, from identifying resource needs to onboarding and ongoing resource management.

To excel in this role, you will work with our Delivery Leaders and Sales teams on a daily basis. This includes assessing project staffing requirements, determining the company's capacity and skillsets to meet staffing needs, assign personnel to projects, track & maintain certifications & skillsets, and train others on resource planning/staffing processes.

Responsibilities:
Collaborate closely with Delivery Leaders and Sales Leaders to proactively staff projects in an optimal manner
Collaborate with Delivery Leaders and Project Managers to solve ad-hoc staffing issues and requirements
Collaborate with Solution Consultants and Directors to create resource plans based on project deliverables
Assess future resource needs for opportunities in the pipeline, and “soft book” resources where appropriate for such future projects
Assign personnel to projects based on their skills, experience, availability, and project needs and budget
Monitor utilization forecasts vs. actuals, and drive continuous improvement of forecast accuracy and resource utilization
Monitor project margin (planned vs actual), and partner with Delivery Leaders to optimize staffing and effective margins
Influence and direct hiring direction based on current and future anticipated resource needs and gaps
Manage relationships with implementation partners/vendors and independent contractors to provide additional flexible staffing capacity
Maintain an inventory of core skills and proficiencies for all team members including certifications, accreditations and licenses
Work with Sales leaders to understand what are the in-demand certifications for our partners (Salesforce and NetSuite), and guide Delivery team members to attain those certifications as needed
Identify any tools enhancements needed to better enable resource planning/management capabilities at Plative, and convey these requirements to the Operations team for implementation
Assist the PMO team with ad-hoc projects as needed

Skills, Experience and Requirements:
3+ years of resource management, staffing, and/or workforce planning experience
Knowledge of staffing policies, procedures, and best practices
Able to structure and process qualitative and quantitative data and draw insightful conclusions
Results and action driven with the ability to bring groups to consensus through
Project management experience
Deep understanding of demand planning and financial modeling
Outstanding organizational and leadership skills
Excellent written and verbal communication skills with ability to summarize and distill key points and decisions for business leaders
Ability to prioritize workload at personal and organizational level
Highly organized and process oriented
Thinks and acts effectively under pressure
Excellent listening skills
Strong problem solving skills
Seeks clarity where there is ambiguity
Proactively brings new ideas to the table, spanning people, process and product

Plative Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Plative is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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