Renewals Account Representative
2 weeks ago
OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
The Opportunity:
As a Renewals Account Representative, you will play a crucial role in driving maintenance renewal sales within a designated territory. Your primary responsibility will be to ensure that all existing customers keep their installed base licenses current on support while minimizing reduction or cancellation of maintenance contracts. You will have the opportunity to identify upsell and cross-sell opportunities, including multi-year renewals, premium support offerings, and lead passes to Sales colleagues for new business. This role offers a mix of remote selling over the phone and occasional travel for face-to-face customer meetings.
You are great at:
Navigating organizations and reaching decision-makers: You excel in finding ways to connect with key stakeholders within customer organizations through phone/email prospecting, leveraging existing contacts, and collaborating with supporting teams. Developing relationships: You represent the face of the company to the customer, establishing and nurturing relationships with IT and Business Users at all levels of the organization. Your ability to communicate the value proposition effectively is essential. Account planning: You develop strategic visions for each account, aligning solutions with the clients' current and future needs. By maintaining solution-specific Account Plans for top accounts, participating in cross-portfolio Account Plans, and leveraging customer insights, you maximize sales opportunities and revenue potential. Pipeline management: You proactively create and progress opportunities throughout the sales cycle. By identifying upselling and cross-selling opportunities, collaborating with supporting teams, and executing campaigns and sales plays, you drive growth within existing accounts and develop new opportunities. Ensuring customer satisfaction: You take ownership of the end-to-end success of solutions, resulting in positive business outcomes. Through regular account touchpoints, providing timely knowledge and support, and managing customer relationships and expectations, you ensure customer satisfaction and efficient business transactions. Gathering customer and market intelligence: You continuously develop deep insights into the market and competitive landscape to serve customers and drive competitive wins. By researching target account industries, sharing intelligence with colleagues, and staying informed about emerging trends, you position yourself as a valuable resource to customers.
What it takes:
Performance areas for success:
Emulate transformational selling: Anticipate evolving customer needs and provide integrated, best-in-class solutions that drive long-term success and transformation. Customer-centered innovation: Proactively solve customer problems, present growth opportunities, and deliver innovative and scalable solutions. Share lessons learned to enhance collaboration across the account networkOpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
-
Renewals Account Representative
2 weeks ago
Richmond Hill, Canada opentext Full timeOPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future...
-
Renewals Account Representative
2 weeks ago
Richmond Hill, Ontario, Canada opentext Full timeOPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...
-
Finance/Accounting Intern
2 weeks ago
Richmond Hill, Canada Ameresco Full timeAmeresco, Inc. (NYSE:AMRC) is a leading cleantech integrator and renewable energy asset developer, owner and operator. Our comprehensive portfolio includes energy efficiency, infrastructure upgrades, asset sustainability and renewable energy solutions delivered to clients throughout North America and Europe. Our solutions range from upgrades to facility's...
-
Finance/Accounting Intern
2 weeks ago
Richmond Hill, Canada Ameresco Full timeAmeresco, Inc. (NYSE:AMRC) is a leading cleantech integrator and renewable energy asset developer, owner and operator. Our comprehensive portfolio includes energy efficiency, infrastructure upgrades, asset sustainability and renewable energy solutions delivered to clients throughout North America and Europe. Our solutions range from upgrades to facility's...
-
Finance/Accounting Intern
2 weeks ago
Richmond Hill, Canada Ameresco Full timeAmeresco, Inc. (NYSE:AMRC) is a leading cleantech integrator and renewable energy asset developer, owner and operator. Our comprehensive portfolio includes energy efficiency, infrastructure upgrades, asset sustainability and renewable energy solutions delivered to clients throughout North America and Europe. Our solutions range from upgrades to facility's...
-
Union Representative
4 weeks ago
Richmond Hill, Canada SERVICE EMPL INTL UN Full time**SEIU Healthcare is a union of more than 60,000 members who are frontline healthcare workers in hospitals, long-term care facilities, and homecare agencies in communities throughout Ontario. We advocate with our members by launching progressive member driven programs, adapting best practices, and encouraging new and innovative ideas. We strive to create a...
-
Union Representative
4 weeks ago
Richmond Hill, Canada SERVICE EMPL INTL UN Full time**SEIU Healthcare is a union of more than 60,000 members who are frontline healthcare workers in hospitals, long-term care facilities, and homecare agencies in communities throughout Ontario. We advocate with our members by launching progressive member driven programs, adapting best practices, and encouraging new and innovative ideas. We strive to create a...
-
Union Representative
4 weeks ago
Richmond Hill, Canada SERVICE EMPL INTL UN Full time**SEIU Healthcare is a union of more than 60,000 members who are frontline healthcare workers in hospitals, long-term care facilities, and homecare agencies in communities throughout Ontario. We advocate with our members by launching progressive member driven programs, adapting best practices, and encouraging new and innovative ideas. We strive to create a...
-
Account Representative
4 weeks ago
Richmond, Canada Ryerson Canada Full time**Account Representative** **The Ryerson difference**: **Be a part of history. Join our team.** Your career at Ryerson will offer meaningful work, competitive rewards and an engaging workplace. We provide extensive training, development and professional advancement, and you will find meaningful opportunities to contribute to the success of the company....
-
Sales Representative
4 weeks ago
Richmond Hill, Canada York Computer Services Full time**Job ID: S-101**: **Employment Type**: Contract **Compensation**: Commission York Computer Services is a computer technology company. Our mission is to help business owners manage, protect, and grow their organization by outsourcing their IT department with our clients. By partnering with our clients as their outsourced IT department, we help business...
-
Finance/Accounting Intern
2 weeks ago
Richmond Hill, ON, Canada Ameresco Full timeAmeresco, Inc. (NYSE:AMRC) is a leading cleantech integrator and renewable energy asset developer, owner and operator. Our comprehensive portfolio includes energy efficiency, infrastructure upgrades, asset sustainability and renewable energy solutions delivered to clients throughout North America and Europe. Our solutions range from upgrades to...
-
Accounting/Finance Intern Senior
2 weeks ago
Richmond Hill, ON, Canada Ameresco Full timeAmeresco, Inc. (NYSE:AMRC) is a leading cleantech integrator and renewable energy asset developer, owner and operator. Our comprehensive portfolio includes energy efficiency, infrastructure upgrades, asset sustainability and renewable energy solutions delivered to clients throughout North America and Europe. Our solutions range from upgrades to facility's...
-
Union Representative
4 weeks ago
Richmond Hill, Canada SEIU HEALTHCARE Full time**JOB POSTING: Union Representative** **SEIU Healthcare is a union of more than 60,000 members who are frontline healthcare workers in hospitals, long-term care facilities, and homecare agencies in communities throughout Ontario. We advocate with our members by launching progressive member driven programs, adapting best practices, and encouraging new and...
-
Inside Account Representatives
5 days ago
Richmond Hill, Canada VoiceGate Full timeIn this role, you will work closely with the other Sales reps and will drive the relationship in the pursuit of specific revenue opportunities. You will be expected to proactively lead on accounts and opportunities to drive revenue and customer satisfaction within those accounts. It is expected that you will develop a deep knowledge of our technologies and...
-
Inside Account Representatives
4 weeks ago
Richmond Hill, Canada VoiceGate Full timeIn this role, you will work closely with the other Sales reps and will drive the relationship in the pursuit of specific revenue opportunities. You will be expected to proactively lead on accounts and opportunities to drive revenue and customer satisfaction within those accounts. It is expected that you will develop a deep knowledge of our technologies and...
-
Customer Success Representative
4 weeks ago
Richmond, Canada Transoft Solutions Full timeDo you want to make a difference within the global transportation planning and design community? With offices around the world, Transoft Solutions is an international leader in the development of innovative and highly specialized software for aviation, civil infrastructure, transportation and operational professionals. In its 32nd year and with over 50,000...
-
Business Development Representative
4 weeks ago
Richmond Hill, Canada Canada Computers Inc. Full time_**Canada Computers & Electronics**_ _is a retailer of personal computers, IT and components, and consumer electronics. We strive to provide customers with the best products at the best value that the computer retail world can offer. The key to our success resides in the constant improvement of business practices, as well as a knowledgeable and passionate...
-
Customer Success Representative
4 weeks ago
Richmond, Canada Transoft Solutions Full timeHave a passion for software? Join a world leader and make a difference! Transoft is making an enormous difference to the transportation planning and design community. With offices around the world, Transoft Solutions is an international leader in the development of innovative software for the civil/transportation engineering profession. This year the company...
-
Marketing Sales Representative
4 weeks ago
Richmond Hill, Canada RN Mark Inc. Full timeWe are a coding and marking solution manufacturer based in Richmond Hill, Ontario; looking for a Sales Representative. For this position, it is essential to understand and use the marketing tools and have experience in sales as well as a good command of English and computer skills. Also, knowing how to do effective online target searches and familiarity with...
-
Account Representative
2 weeks ago
Richmond, British Columbia, Canada DHL Full timeWhat makes DHL great? Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. Enjoy the flexibility, innovation and fun we encourage and promote in our work environment. Our corporate culture is about personal commitment - to our business, to each other and to our communities. DHL is...