Assistant Banquet Supervisor

3 months ago

Calgary, Canada The Glencoe Club Full time

Responsibilities:

Provide service excellence and a positive experience to members and guests Ensure timely and effective two way communication between members, guests, staff, kitchen brigade and supervisors Effectively address members concerns and complaints immediately and communicate appropriately to applicable food and beverage team members as part of the member feedback process Assist in conducting and training of new employees and on-going training of current personnel Plan and execute details and requirements on Banquet Event Orders including special set ups Oversee daily operations and service of 29 Degrees Other assignments as required

Qualifications:

A proven track record, with minimum of 2 years’ experience in the food & beverage service industry Excellent interpersonal skills and communication A team player who can lead, organize and engage in the delivery of training and develop and maintain service standards High standards of ethics, honesty, and integrity Highly detail-oriented Conflict resolution Exceptional service skills, food and beverage knowledge and inventory controls

This position is full time. The successful candidates will be required to work a variety of shifts including early mornings, late nights and weekends.

The Glencoe Club offers an excellent working environment featuring opportunities for comprehensive health and dental benefits, RRSP program, training and development, staff meals, an employee referral program, and numerous employee recognition programs.

The successful applicant will be required to complete a Criminal Record Check and a Respect in the Workplace online certification.

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