IT Support Technician

4 weeks ago


Simcoe, Canada Norfolk County Full time

Basic Function:

Maintaining and installing workstation hardware, software, peripherals, telephones and voicemail systems, training and support of same.

Position Description:

  • Installation, maintenance and support of County workstations and peripherals
  • Administer and/or provide hardware and software support to Corporate users
  • Consult/advise/analyze/install and maintain voice communication requirements ensuring cost effectiveness and system availability to County users
  • Research, develop and implement approved training plans for Corporate Standard Software
  • Provide departmental administrative support ensuring contracts, purchases and invoices are within budget parameters
  • Planning, ordering, installing, monitoring and reviewing contracted work by outside agencies
  • Assist in the development of policies and procedures related to information technology
  • Provide backup support for all information technology functions
  • Monitor web page administration and act as coordinator between departments and vendors
  • Promote effective and appropriate use of information technology
  • Provide progress reports at meetings
  • Keep current on changes and innovative technology developments
  • Perform other duties as assigned

Requirements

Knowledge and Experience:

  • Three year post-secondary program in computer science or technology studies, or equivalent
  • Over four years up to and including five years’ experience to be familiar with scope of position, or equivalent previous experience

Skills and Abilities:

  • Valid Ontario driver’s license and access to a reliable vehicle.
  • Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act
  • Computer expertise in corporate standard software and department specific software to data search and entry and to create and modify word processed document

Benefits

Posting #: CUPE 25.24 (Repost)

Position: I.T. Support Technician

Status: Permanent Full Time

Employee Group: CUPE Local 4700

Salary: $30.98 - $38.73 per hour

Division: Corporate Services

Department: Information Technology

Reports To: Manager, I.T. Infrastructure

Location: Simcoe, ON. This position is eligible for some remote work.

Posting Period: May 31, 2024 - June 14, 2024

How


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