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IT Support Technician
4 weeks ago
Basic Function:
Maintaining and installing workstation hardware, software, peripherals, telephones and voicemail systems, training and support of same.
Position Description:
- Installation, maintenance and support of County workstations and peripherals
- Administer and/or provide hardware and software support to Corporate users
- Consult/advise/analyze/install and maintain voice communication requirements ensuring cost effectiveness and system availability to County users
- Research, develop and implement approved training plans for Corporate Standard Software
- Provide departmental administrative support ensuring contracts, purchases and invoices are within budget parameters
- Planning, ordering, installing, monitoring and reviewing contracted work by outside agencies
- Assist in the development of policies and procedures related to information technology
- Provide backup support for all information technology functions
- Monitor web page administration and act as coordinator between departments and vendors
- Promote effective and appropriate use of information technology
- Provide progress reports at meetings
- Keep current on changes and innovative technology developments
- Perform other duties as assigned
Requirements
Knowledge and Experience:
- Three year post-secondary program in computer science or technology studies, or equivalent
- Over four years up to and including five years’ experience to be familiar with scope of position, or equivalent previous experience
Skills and Abilities:
- Valid Ontario driver’s license and access to a reliable vehicle.
- Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act
- Computer expertise in corporate standard software and department specific software to data search and entry and to create and modify word processed document
Benefits
Posting #: CUPE 25.24 (Repost)
Position: I.T. Support Technician
Status: Permanent Full Time
Employee Group: CUPE Local 4700
Salary: $30.98 - $38.73 per hour
Division: Corporate Services
Department: Information Technology
Reports To: Manager, I.T. Infrastructure
Location: Simcoe, ON. This position is eligible for some remote work.
Posting Period: May 31, 2024 - June 14, 2024
How
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