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IT Support Technician

3 months ago

Simcoe, Canada Norfolk County Full time

Position Description:

Installation, maintenance and support of County workstations and peripherals Administer and/or provide hardware and software support to Corporate users Consult/advise/analyze/install and maintain voice communication requirements ensuring cost effectiveness and system availability to County users Research, develop and implement approved training plans for Corporate Standard Software Provide departmental administrative support ensuring contracts, purchases and invoices are within budget parameters Planning, ordering, installing, monitoring and reviewing contracted work by outside agencies Assist in the development of policies and procedures related to information technology Provide backup support for all information technology functions Monitor web page administration and act as coordinator between departments and vendors Promote effective and appropriate use of information technology Provide progress reports at meetings Keep current on changes and innovative technology developments Perform other duties as assigned

Requirements

Knowledge and Experience:

Three year post-secondary program in computer science or technology studies, or equivalent Over four years up to and including five years' experience to be familiar with scope of position, or equivalent previous experience

Skills and Abilities:

Valid Ontario driver's license and access to a reliable vehicle. Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act Computer expertise in corporate standard software and department specific software to data search and entry and to create and modify word processed document

Benefits

Posting #: CUPE (Repost)

Position: Support Technician

Status: Permanent Full Time

Employee Group: CUPE Local 4700

Salary: $ - $ per hour

Division: Corporate Services

Department: Information Technology

Reports To: Manager, Infrastructure

Location: Simcoe, ON. This position is eligible for some remote work.

Posting Period: May 31, June 14, 2024