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IT Support Technician
2 weeks ago
Basic Function:
Maintaining and installing workstation hardware, software, peripherals, telephones, and voicemail systems, providing training and support as needed.
Position Description:
- Install, maintain, and offer support for County workstations and peripherals.
- Administer hardware and software assistance to Corporate users.
- Consult, advise, analyze, install, and manage voice communication requirements for County users.
- Research, develop, and execute training plans for Corporate Standard Software.
- Offer administrative support to departments to ensure budget compliance for contracts, purchases, and invoices.
- Plan, order, install, monitor, and review contracted work by external agencies.
- Assist in creating IT-related policies and procedures.
- Provide backup for all IT functions.
- Oversee web page administration and facilitate coordination between departments and vendors.
- Encourage the effective and suitable use of information technology.
- Present progress reports at meetings.
- Stay updated on technological advancements and changes.
- Perform any other assigned duties.
Requirements:
- Completion of a three-year post-secondary program in computer science or related field, or equivalent.
- Between four and five years of relevant experience or similar previous roles.
Skills and Abilities:
- Possession of a valid Ontario driver's license and access to a reliable vehicle.
- Knowledge of safe work practices and the Occupational Health and Safety Act.
- Expertise in corporate standard software and department-specific software for data handling and word processing.
Benefits:
Posting #: (CUPE Repost)
Position: IT Support Technician
Status: Permanent Full Time
Employee Group: CUPE Local 4700
Salary: $38.73 per hour
Division: Corporate Services
Department: Information Technology
Reports To: Manager, IT Infrastructure
Location: Simcoe, ON. This role allows for some remote work.
Posting Period: May 31 - June 14, 2024
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