Services Manager, Stores

1 month ago


Toronto, Canada Sephora Full time

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: 256584
Store Name/Number: ON-Bloor Street (0508)
Address: 77 Bloor Street West, Unit #1, Toronto, ON M5S 2B4, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

You’ll love working here…
As Services Manager, Stores, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store.

  • Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
  • Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
  • Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient.
  • Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
  • Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
  • Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.
  • Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage.


We’d love to hear from you if…

  • You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.


While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

 

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team. 



  • Toronto, Canada Sephora Full time

    **Position**: Services Manager, Stores **Profile**: At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our...


  • Toronto, Canada Sephora Full time

    At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and...


  • Toronto, Canada Sephora Full time

    At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and...


  • Old Toronto, Canada Sephora USA, Inc Full time

    At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and...


  • Toronto, Canada Abercrombie and Fitch Stores Full time

    Company Description Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’...

  • Manager Store

    5 months ago


    Toronto, Canada FreshCo Full time

    **Job Title**: Manager Store **Requisition ID**:182015 **Career Group**:Store Management **Job Category**:Retail - Administration **Travel Requirements**:0 - 10% **Job Type**:Full-Time **Country**:Canada (CA) **Province**:British Columbia; Ontario **City**:Toronto **Location**:9584 Parliament & Dundas Freshco **Postal Code**:M5A 2Z3 Looking for an...

  • Store Manager

    3 months ago


    Toronto, Canada BURTON Full time

    At Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products. As a global leader in snowboarding, we’re committed to diversity, equity,...

  • Store Manager

    6 months ago


    Toronto, Canada Livestock Canada Full time

    **Department**: Retail **Location**: Toronto, ON **Workplace Type**: On-Site **Job Type**: Full-Time, Permanent **The Role**: Our Retail Team is looking for a Store Manager to join our Spadina Livestock location! The Livestock Store Manager is responsible for leading the store in all aspects from building a team to driving sales to ensuring the store is up...

  • Store Manager

    5 months ago


    Toronto, Canada JD Sports Canada Full time

    **Department**: Retail **Location**: Toronto, ON **Workplace Type**: On-Site **Job Type**: Full-Time, Permanent **The Role**: Our Retail Team is looking for a Store Manager to join our Roncesvalles Livestock location! The Livestock Store Manager is responsible for leading the store in all aspects from building a team to driving sales to ensuring the store...

  • Store Manager

    5 months ago


    Toronto, Canada David Yurman Full time

    The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and...


  • Old Toronto, Canada Canadian Tire Financial Services Full time

    Leading Store OperationsAs a key member of our team, you will oversee the effective management of store operations, ensuring seamless execution and continuous improvement.We are seeking an experienced leader to manage our store operations, focusing on process optimization, compliance, and customer satisfaction.You will lead cross-functional teams, drive...

  • Store Manager

    6 months ago


    Toronto, Canada Conspiracy Comics Full time

    **About the role** The Store Manager will handle operational functions of the store and motivates the team to meet sales goals. The Store Manager reports directly to the District Manager and provides leadership and support for the team. We’re a long time family business with deep roots in the community but also with an eye to expansion and we need your...

  • Store Manager

    5 months ago


    Toronto, Canada Pi Co. Pizza Bar (Junction) Full time

    Job Title: Store Manager Job Overview: As a Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring profitability, excellent customer service, and a well-maintained environment. You will lead a team, drive sales, manage, and uphold the store's standards. **Duties**: - Undertake prep/cooking duties to the highest...

  • Store Manager

    7 months ago


    Toronto, Canada Humber College Student Full time

    The Store Manager is accountable to develop store specific action plans and direct all activities within the store ensuring that customer service standards and performance targets are achieved and priorities are aligned with overall store and region strategy. The Manager will also manage budgets, labor costs, inventory control, product presentation and...


  • Toronto, Canada Radware Bot Manager Full time

    Enterprise Regional Sales Manager - Toronto - (24000029) **What is the job**: - Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise - Farm the regional base of active customers - up-selling and cross-selling. - Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised...

  • Store Manager

    6 months ago


    Toronto, Canada Dulux Paints Full time

    **Retail Store Manager** - Dulux Paints, Toronto, Ontario Do you want to take your career to the next level? Want to be a vital part of an exceptional company with fantastic employee benefits and a competitive salary while managing a growing team? Then look no further, Dulux Paints, a PPG Company is a Fortune 200 company, functioning globally with over...

  • Store Manager

    6 months ago


    Toronto, Canada Carter's Full time

    Store Manager - CR1101 QUESTIONNAIRE-3-82 3618 **Employee Type**: Regular **Baby Clothing, Kids Clothes, Toddler Clothes | Carter's** **Summary** The Store Manager is responsible for maximizing sales and profits by achieving and exceeding Key Performance Indicator (KPI) targets. They manage store operations to meet brand standards, and through...

  • Store Manager

    6 months ago


    Toronto, Canada Bulk Barn Full time

    Location: Toronto, Ontario (King St. W. and Spadina) Department: Store Operations Reports to: District Manager **Must be available to work a flexible schedule that includes early mornings, days and evenings, Monday through Sunday.** Position Summary: Work with District Manager and store team to ensure compliance with: - Customer service standards,...

  • Store Manager

    5 months ago


    Toronto, Canada BIJOUX BIRKS Full time

    BIRKS. PURE DELIGHT.Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.As a Store Manager for our Birks store located in the...


  • Toronto, Canada Abercrombie and Fitch Stores Full time

    Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including...