Reservations Sales Coordinator

2 weeks ago

Winnipeg, Canada Accor Full time

Company Description

Job Description

The Reservations Sales Coordinator is an integral part of the reservations team as they take care of all specific corporate reservations, leisure travel guests and group support. This ensures consistency in handling all our reservations and ensures our information is correct in the PMS/CRS.

What you will be doing:

Answers the Reservations / Corporate Partners telephone line, and uses professional communication skills, sales technique, and reservation standards to maximize revenue and create positive customer experiences.  Maintains positive relationships with key corporate partners and travel agents by responding to customer inquiries, improving processes, and participating in relationship building activities Responds to e-mail and written inquiries in a professional business manner, using appropriate grammar, sentence structure, and letter structure. Drives revenue by integrating sales techniques into written correspondence. Works with clients to troubleshoot issues relating to distribution systems. Assists with the timely payment of travel agent commissions and responds to travel agent commission inquiries. Ensures the daily checklist is completed. Acts as a liaison between the hotel and the Global Reservations Centre, taking ownership for troubleshooting issues and streamlining communication. Assisting with group-related reservation activity (rooming lists, etc.) Responsible for accurate reservations checks in order to ensure smooth, fast and efficient check in Assists with weekly reservations reports Carries out other special projects and duties as assigned. Adhering to all colleague health and safety responsibilities Adhering to the hotel’s environmental policies and procedures
Qualifications
Previous customer related experience is required Previous Property Manager System experience is preferred Strong interpersonal and problem-solving abilities Ability to work well under pressure in a fast-paced environment Ability to work cohesively with fellow colleagues as part of a team High attention to detail At least one year hotel or office experience, preferably in Front Office or guest contact position. Epitomises a professional business manner, demonstrating an ability to communicate professionally both verbally in and in writing. Strong Ability to use sales technique and relationship-building skills to drive positive business results. Must be “Recommended” in Reservations Sales Agent Perceiver Interview, and show strength in relationship building and sales ability. Ability to maintain a high level of responsibility and accountability, making strong independent business decisions when necessary. Demonstrated computer literacy on Property Manager, Excel, Word, Outlook. With a minimum typing speed of 40 words per minute. CRS (Central Reservations System) experience an asset. Commitment to provide excellent guest service that exceeds expectations, with a history of responding empathetically and with urgency to guests’ and team needs. Ability to effectively solve problem and make decisions in a personable and self-confident manner. Proven ability to remain focused and service-oriented in a fast-paced environment. Ability to manage and execute multiple tasks within strict deadlines. Ability to work independently and as a team-member Physical ability to perform the duties of the job Shows strong initiative
Additional Information

What’s in it for you:

Full time employees will be eligible to join the benefit plan which includes extended medical (Health, Dental, Life Insurance, Short Term Disability) Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Located in the heart of vibrant downtown Winnipeg, Manitoba -- at the historic corner of Portage and Main -- Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Visa Requirements:   To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada. We do not provide offer letters to applicants seeking to get their work visas. Applicants must have their work visas in place prior to applying.

  • Reservations Sales Coordinator

    1 week ago

    Winnipeg, Canada Accor Full time

    Company Description Job Description The Reservations Sales Coordinator is an integral part of the reservations team as they take care of all specific corporate reservations, leisure travel guests and group support. This ensures consistency in handling all our reservations and ensures our information is correct in the PMS/CRS. What you will be doing: ...

  • Reservations Sales Coordinator

    1 week ago

    Winnipeg, Canada FAIRMONT Full time

    Job DescriptionThe Reservations Sales Coordinator is an integral part of the reservations team as they take care of all specific corporate reservations, leisure travel guests and group support. This ensures consistency in handling all our reservations and ensures our information is correct in the PMS/CRS.What you will be doing:Answers the Reservations /...

  • WPG - Sales Coordinator

    3 weeks ago

    Winnipeg, Canada Gardewine Full time

    Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950’s. Since being founded in the northern community of Flin Flon we have grown significantly by diversifying within the transportation industry. The most important aspect of our company’s operations is our dedicated people; our people will always...

  • Hotel Sales

    6 days ago

    Winnipeg, Canada Sparrow Hotels Full time

    **Sparrow Hotels is excited to be hiring for a Hotel Sales and Catering Manager at our Wyndham Garden Winnipeg Airport location.** At Sparrow Hotels, our core purpose is to create an environment for people and communities to flourish. We strive to be responsible to our guests, clients and staff through social responsibility, community investment,...

  • Wd-sales Coordinator Assistant

    7 days ago

    Winnipeg, Canada Winpak Ltd Full time

    **Duties and Responsibilities**: - Process incoming stock orders in accordance with policies and procedures. - Contact customers for clarification on stock order requests. - Confirm all stock orders and communicate discrepancies and/or out of stock situations to customers. - Effectively collaborate with internal departments to process stock orders. - Ensure...

  • Wd-sales Coordinator Assistant

    3 days ago

    Winnipeg, Canada Winpak Full time

    **Duties and Responsibilities**: - Process incoming stock orders in accordance with policies and procedures. - Contact customers for clarification on stock order requests. - Confirm all stock orders and communicate discrepancies and/or out of stock situations to customers. - Effectively collaborate with internal departments to process stock orders. - Ensure...

  • Sales and Marketing Coordinator

    4 days ago

    Winnipeg, Canada Custom Helicopters Ltd Full time

    **Sales & Marketing Coordinator** Reporting to the Director of Commercial, the Sales & Marketing Coordinator is responsible for assisting with the day-to-day sales and marketing activities within the Commercial department. The Sales & Marketing Coordinator will work closely with the Commercial team to help develop and implement initiatives to drive growth...

  • Commercial Sales Coordinator

    3 days ago

    Winnipeg, Canada The North West Company Full time

    In your role as a Commercial Sales Coordinator for The North West Company (NWC), you are responsible for coordinating the day-to-day administration activities to streamline the quoting and ordering processes. You will provide support to the sales team and ensure the smooth execution of sales operations within a company. Joining NWC gives you the opportunity...

  • Carrier Sales Coordinator

    6 days ago

    Winnipeg, Canada Bison Transport Full time

    Bison Transport is a leading third-party logistics (3PL) provider specializing in transportation management. We connect shippers with carriers, ensuring efficient and reliable freight transportation solutions. We are currently seeking a motivated and dynamic Carrier Sales Representative to join our team and contribute to our continued growth. As a **Carrier...

  • Event & Fundraising Coordinator

    7 days ago

    Winnipeg, Canada Never Alone Cancer Foundation Full time

    **Summer Student Position** Reporting to, and working with, the Executive Director, the Event & Fundraising Coordinator will plan, implement and manage activities to increase, diversify and sustain financial and community support. You must be a dynamic, energetic, and outgoing person able to solicit businesses for sponsorships and prizing. You’ll be...

  • Carrier Sales Coordinator

    3 weeks ago

    Winnipeg, Canada Bison Transport Full time

    Bison Transport is a leading third-party logistics (3PL) provider specializing in transportation management. We connect shippers with carriers, ensuring efficient and reliable freight transportation solutions. We are currently seeking a motivated and dynamic Carrier Sales Representative to join our team and contribute to our continued growth. As a Carrier...

  • Freight Coordinator

    21 hours ago

    Winnipeg, Canada Border Brokers Full time

    Border Brokers, with over 40 years of industry experience, is a company that specializes in providing personalized service to importers and exporters worldwide. Our goal is to simplify customs clearance and tailor our services to meet the specific needs of our clients. We are currently seeking an energetic and experienced individual to join our team as a...

  • Ssg Sales Coordinator-winnipeg

    2 weeks ago

    Winnipeg, Canada Johnston Equipment Full time

    The Storage Solutions Group is a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions. We take pride in knowing that our actions boost our customers’ productivity. **Position Summary**: The Storage Solutions Group (SSG) Sales Coordinator is a critical member of the team, supporting the goals and...

  • Respite Coordinator

    6 days ago

    Winnipeg, Canada Southeast Resource Development Council Corp. Full time

    Reporting to the Jordan’s Principle Tribal Coordinator the Respite Coordinator assists respite workers, case managers, individuals, families, and communities to identify and deal with any denials, delays, disruptions of public services ordinarily available to children. The Jordan’s Principle - Respite Coordinator is responsible to ensure the highest...

  • Carrier Sales Coordinator

    3 weeks ago

    Winnipeg, MB, Canada Bison Transport Inc Full time

    Carrier Sales Coordinator page is loaded Carrier Sales Coordinator Apply locations Winnipeg, MB time type Full time posted on Posted 6 Days Ago job requisition id R5113 Bison Transport is a leading third-party logistics (3PL) provider specializing in transportation management. We connect shippers with carriers, ensuring efficient and reliable freight...

  • Territory Sales Manager

    1 week ago

    Winnipeg, Canada EightSix Network Inc Full time

    Mosaic North America is a full-service marketing agency that delivers successful brand experiences for various high-profile clients directly to the people who buy them. Ad Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team! We are currently looking for a Territory Sales Manager to join...

  • Territory Sales Manager

    1 week ago

    Winnipeg, Canada EightSix Network Inc Full time

    Mosaic North America is a full-service marketing agency that delivers successful brand experiences for various high-profile clients directly to the people who buy them. Ad Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team!We are currently looking for a Territory Sales Manager to join our...

  • Territory Sales Manager

    1 week ago

    Winnipeg, Canada EightSix Network Inc Full time

    Mosaic North America is a full-service marketing agency that delivers successful brand experiences for various high-profile clients directly to the people who buy them. Ad Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team!We are currently looking for a Territory Sales Manager to join our...

  • Territory Sales Manager

    2 weeks ago

    Winnipeg, Canada EightSix Network Inc Full time

    Mosaic North America is a full-service marketing agency that delivers successful brand experiences for various high-profile clients directly to the people who buy them. Ad Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team!We are currently looking for a Territory Sales Manager to join our...

  • Territory Sales Manager

    2 weeks ago

    Winnipeg, Canada Mosaic North America Full time

    Territory Sales Manager Mosaic North America is a full-service marketing agency that delivers successful brand experiences for various high-profile clients directly to the people who buy them. Ad Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team! We are currently looking for a Territory...