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Customer Service

4 months ago


Oakville, Canada AppleOne Full time

AppleOne is hiring a Customer Service/ Inventory Analyst in Oakville

Hours: 8:30am-5:00pm; Monday to Friday

Perks of this position include:
•Competitive Salary- $50,000/year
•Full time permanent position
•Benefits after probation
•Growth opportunities
Job Description-
•Answer all customers’ calls regarding complaints, back orders, return authorizations, price requests, product information
•Order Entry; Process orders by entering phone, EDI orders, e-mail and fax orders; contact customers related to all issues with their order.
•Invoicing and Payments; keep customer and supplier accounts up to date by posting invoices, payments and receipts.
•Act as a liaison between warehouse and customers in managing their account with respect to orders, shipping errors, returns and general inquiries
•Answer/route telephone calls, greet visitors, schedule meetings and other clerical duties as directed by Supervisor
•Track inventory
•Assist with inventory physical counts; Investigate, and help resolve all inventory discrepancies

Skills & Qualifications-
•Proficient computer skills, which would include Microsoft Office (Word, Excel, Outlook)
•Experience and familiarity with a Customer service and office environment- Minimum 2 years of experience
•Developed interpersonal skills; good team player
•Maintain a high degree of accuracy and attention to detail