Operations Manager

1 week ago


Québec City, Canada Buckman Full time

Position Summary

The Executive Support SpecialistOperations Manager will play a crucial role in supporting the Office of the CEOCanadian operations. This position combines traditional executive assistant responsibilities with project management, internal communications, meeting facilitation, and reporting and analysis dutieshas oversight of logistics and warehousing, manufacturing, customer service, quality, and SHE. The ideal candidate will be a proactive problem solver with exceptional communication skills and a meticulous attention to detail.

Main Success Metrics

Direct and lead the operations team, aligning with global and company strategies to drive sustainable growth in sales, profitability, and cash flow. Ensure alignment with the Canadian Strategic Plan by managing the Logistics Team to deliver effective customer service using Perfect Order Measurement. Oversee the customer service department, managing both domestic and international orders to meet perfect order standards and maintain customer relationships. Facilitate efficient order processing and issue resolution to enhance customer satisfaction. Provide daily oversight of Canadian operations, ensuring tasks are not spread across resources without direct reporting within the OpCo. Enhance operational autonomy and manage duties as described in the job profile. Lead business support functions to achieve organizational strategic objectives. Collaborate with the Country Manager and Regional Sales Managers to devise and implement strategies considering internal and external factors. Investigate and communicate significant financial impacts, including costs, credit control, cash flow, and capital expenditures. Drive strategy execution in alignment with global directives. Apply project management, problem-solving, and process improvements to achieve strategic plans. Develop budgets, forecasts, and conduct regular reviews to ensure profitability and cash flow improvements. Conduct business ethically and responsibly following company guidelines. Establish management control and reporting systems. Assure compliance with local and corporate regulations and standards. Develop and maintain a Risk Management Framework. Oversee planning, customer service, and distribution functions to ensure high service levels in a cost-effective manner. Manage Sales and Operations Planning (S&OP) processes to align with strategic demand and supply decisions. Ensure compliance with safety, health, environmental, and quality (SHEQ) requirements. Improve warehouse management practices to ensure timely and correct product supply. Monitor inventory adjustments, aged stock, cycle counts, and compliance with hazardous storage regulations. Drive continuous improvement in supply chain and inventory management. Identify and manage partnerships with toll blenders and ensure alignment with company growth and SHE expectations. Oversee the safety and quality of the manufacturing process and implement lean strategies for cost improvement and efficiency. Align projects with the Supply Chain Strategic Plan. Identify cost reduction and efficiency gains and manage project portfolios. Develop a Continuous Improvement culture within the team and document all CI opportunities.

MinimumRequirementstoApply

4-year degree or equivalent experience. Preferred: Post-graduate qualification in Business Studies or equivalent. 10 years of business experience, with 5 years at a senior management level. Advanced knowledge of business processes, financial management, project management, and relevant legislation. Strong understanding of contract management, economic principles, and corporate governance.
  • Operations Manager

    1 week ago


    Québec City, Canada Rentokil Initial Full time

    This role is responsible for the oversight and execution of key day-to-day operations elements within Districts. This includes training, leading and developing a team of Specialists. They are charged with helping track and achieve revenue goals, improving client loyalty and retention, as well as ensuring the team provides exceptional and consistent services...


  • Québec City, Canada Meridia Recruitment Solutions Full time

    Branch Sales and Operations Manager St-Jean-sur-Richelieu, Quebec Reference No. CO-18093 Meridia has partnered with a successful and growing Canadian-owned world leader in the parking equipment and services business. The Branch Sales Operations Manager has full responsibility for the management of the facility, including sales and marketing...

  • Operations Manager

    2 weeks ago


    Québec, Quebec, Canada INNER CIRCLE AGENCY Full time

    Career Opportunity:Operations Manager - Fashion Distributor - Montreal, QCAbout the Position:An international Fashion Distribution company based in Montreal QC is seeking an efficient and proactive Operations Manager to join their team. As the Operations Manager, you will play a crucial role in overseeing the operations of our business, ensuring productivity...


  • Québec City, Canada Petal Full time

    Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights.The Xacte division offers an innovative medical billing solution, that...


  • Québec City, Canada Petal Full time

    Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights.The Xacte division offers an innovative medical billing solution, that...

  • Operations Manager

    3 weeks ago


    Québec, Canada BGIS Full time

    **Who We Are** BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over...


  • Québec City, Canada CIMA+ Full time

    Job DescriptionAre you enthusiastic about continuously improving the employee and customer experience? Do you have the desire to help build a strong, high value-added operational Talent & Culture team, while collaborating with talented professionals in a dynamic, growing organization? If these aspirations resonate with your professional ambitions, then our...

  • Manager of Operations

    2 weeks ago


    Québec, Quebec, Canada KPMG Full time

    Overview: At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.The opportunity:As an integral part of the KPMG Team, Business Enablement provides valued, responsive and cost-effective services enabling the business to have the right...

  • Operations Manager

    2 weeks ago


    Quebec City, Canada EightSix Network Full time

    Job Description OssKin is a fast-growing Montreal-based MedTech company specialized in development and manufacturing of wearable medical devices, using proprietary mass customization software and 3D printing technology. PURPOSE Reporting to the CEO, the Operations Project Manager will work with directly various facets of the business (Production,...

  • Operations Manager

    4 weeks ago


    Québec, Canada Atop Dental Canada Inc Full time

    We are opening a New Branch in the Montreal location on Transcanadienne Rte. We are looking for someone with supplier experience who knows how input/process customer orders and complaints, book work services for technicians for repairs, multi-task and hands on in every department to launch this location, and build a team. You will manage this location and...

  • Operations Manager

    2 weeks ago


    Québec, Quebec, Canada EightSix Network Full time

    Job Description The Operations Manager will work collaboratively with members of leadership, to enhance and promote the mission, vision, and value of the company. The position is responsible for overseeing all operations of the facility, including receiving, inventory, production, and shipping, and assisting in guiding the strategy of its designated...


  • Québec, Quebec, Canada Delta Hotels & Resorts Full time

    JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation, Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the...


  • Québec, Canada MaintainX Full time

    MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 4,000+ businesses including Univar, Quikrete, ABInBev, Duracell, Marriott and...


  • Québec, Canada TS Imagine Full time

    **_About the job_** TS Imagine, the world's leading provider of real-time trading, portfolio, and risk management solutions for the financial services industry, is looking for Sales Operations Manager to join our growing team. The **Sales Operations Manager **will be an integral part the Sales Operations team and will be aligned to one of the Sales...


  • Québec, Quebec, Canada EightSix Network Full time

    Job Description Our client is a leader in Shunting and Yard Management Services with clients throughout North America. They are looking for a Senior Operations Manager for the Montreal region. Reporting to the Head of Operations and responsible for oversight of Yard Operations in the region, the right person will have significant operations management...

  • Operations Manager

    1 week ago


    Quebec City, Canada EightSix Network Full time

    Job Description About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: ...


  • Québec, Canada Crédit Agricole CIB Full time

    **Description du poste**: Operational Risk professional (1LoD or 2LoD) with at least 7 years of experience, knows and understands well Corporate Investment Banking (CIB) products and services, has experience dealing with regulators, and ability to lead and drive change for effective operational risk management **Primary Function**: Reporting regionally to...


  • Québec, Quebec, Canada MaintainX Full time

    MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 4,000+ businesses including Univar, Quikrete, ABInBev, Duracell, Marriott and...

  • Operations Manager

    4 weeks ago


    Quebec City, Canada EightSix Network Full time

    Job Description The Operations Manager will work collaboratively with members of leadership, to enhance and promote the mission, vision, and value of the company. The position is responsible for overseeing all operations of the facility, including receiving, inventory, production, and shipping, and assisting in guiding the strategy of its designated...


  • Québec, Canada Leaseweb Full time

    **La version française se trouve ci-dessous**_ The Network Operations team deploys and manages the network infrastructure for Leaseweb's cloud services in Canada and is involved in customer-centric activities like solution design, provisioning, configuration changes and incident resolution. The team works closely with other local teams (e.g. other...