Client Service Representative
3 weeks ago
Nous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.
À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir d’agir. Les membres de notre équipe disposent de ce dont ils ont besoin pour apporter une contribution significative et être valorisés, à la fois pour ce qu’ils sont et ce qu’ils font.
Pour en savoir plus sur la Banque CIBC, visitez le site .
Tâches du titulaire
En tant que membre de l’équipe Services bancaires personnels et PME, Vous utiliserez votre connaissance des produits et services financiers pour aider les clients à combler leurs besoins bancaires courants. À titre de représentant, Service à la clientèle, qu’il s’agisse de répondre à des questions, d’aider les clients à effectuer une opération ou de mettre proactivement les clients en contact avec les membres de l’équipe les plus à même de satisfaire leurs besoins, vous offrirez le soutien de première ligne aux clients en vue de l’atteinte de leurs objectifs financiers. Vous devez pouvoir travailler durant les heures d’ouverture des centres bancaires, y compris les soirs et fins de semaine. Pour favoriser la prestation d’une expérience client exceptionnelle, vous devez pouvoir travailler à différents centres bancaires situés à une distance raisonnable.
Comment réussir
Mobilisation des clients – Aider les clients à gérer leurs comptes et leurs produits. Donner la priorité à l’expérience de chaque client et faire en sorte que chaque interaction soit significative. Mettre les clients en relation avec les bons membres de l’équipe CIBC qui peuvent les aider à atteindre leurs objectifs . Résolution de problèmes – Écouter le client, lui poser des questions et se mettre à sa place. Agir comme un propriétaire en prenant la responsabilité des problèmes des clients, et savoir dans quelles circonstances il vaut mieux compter sur les autres pour mettre au point collectivement une meilleure solution. Tirer parti de la technologie – Devenir spécialiste des technologies. Faire part de connaissances en présentant aux clients nos applications de services bancaires mobiles pour leur permettre de mieux gérer leurs besoins bancaires.Vos attributs
Vous accordez la priorité aux clients. Vous communiquez dans le but de trouver les bonnes solutions. Vous dépassez les attentes parce que c’est la bonne chose à faire. Vous avez une approche axée sur les objectifs. Vous êtes motivé par la réalisation de vos objectifs et vous donnez le meilleur de vous-même pour apporter davantage. Vous aimez les gens. Vous trouvez un sens dans vos relations avec les autres, et votre entourage comprend un réseau diversifié de partenaires. Vous tissez des liens avec les autres par votre attitude respectueuse et votre authenticité. Vous adorez apprendre. L’acquisition de connaissances vous passionne. Vous faites preuve d’une grande curiosité. Vous vous investissez de tout votre cœur et de toute votre âme. Vous vous souciez des gens et avez à cœur de respecter les différents points de vue. Vous écoutez les autres et apprenez de leur expérience. Les valeurs vous tiennent à cœur. Vous restez vous-même au travail et vous incarnez nos valeurs de confiance, de travail d’équipe et de responsabilisation.Ce que la Banque CIBC vous offre
À la Banque CIBC, vos objectifs sont une priorité. En fonction de vos forces et de vos ambitions, nous nous efforçons de créer des occasions qui vous permettront d’exploiter votre potentiel.
Nous nous efforçons de vous récompenser de façon personnalisée et pertinente, notamment en vous offrant une rémunération concurrentielle, des avantages bancaires*, du soutien pour votre bien-être et d’autres offres, comme des programmes d’aide aux employés et à leur famille et Créateur de moments, notre programme social de reconnaissance basé sur des points.
Grâce à nos espaces et à nos outils technologiques, il devient facile de réunir les grands esprits pour créer des solutions novatrices qui améliorent les choses pour nos clients.
*Sous réserve des modalités du programme
Ce que vous devez savoir
La Banque CIBC s’est engagée à créer un milieu de travail intégrateur où tous les membres de l’équipe et les clients se sentent à leur place. Nous recherchons des candidats dotés d’un large éventail de compétences et offrons une expérience accessible aux candidats. Si vous avez besoin d’une solution d’adaptation, écrivez à .
Vous devez être légalement admissible à travailler au Canada dans les lieux précisés ci-dessus et, s’il y a lieu, détenir un permis de travail ou d’études valide.
Date de fin prévue
2025-05-17Lieu de travail
North Bay-Main & FraserCes renseignements peuvent changer en fonction des besoins de l’entreprise.
Type d’emploi
Temporaire (Durée déterminée)Heures de travail hebdomadaires
1Compétences
Communication interpersonnelle, Conformité aux normes, Empathie, Expérience client (CX), Gestion de la relation clientèle, Littératie numérique, Produits financiers, Résolution des problèmes de la clientèle, Services de transaction-
Client Service Representative
1 month ago
North Vancouver, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
1 month ago
North York, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Customer Service Representative
3 days ago
North Bay, Canada Kohltech Windows & Entrance Systems Full time**Job Summary**: Our Customer Service Representatives are the first point of contact with our customers. The Customer Service Representative will be responsible for responding to dealer inquiries and ensuring the highest level of customer service. **Job Duties**: - Maintain exemplary service to existing customer base. - Provide quotations for products to...
-
Membership Services Representative
17 hours ago
North Bay, Canada YMCA of Northeastern Ontario Full timeThe YMCA of Northeastern Ontario is a dynamic charity dedicated to strengthening the foundations of communities by offering opportunities for personal growth, community involvement and leadership. We have been offering programs and services to the North Bay community since 1958 and to the Greater Sudbury community since 1936! To learn more about our programs...
-
Customer Service Representative
17 hours ago
North Bay, Canada Boart Longyear Full timeWe are looking for strong individuals who can promote and grow with the company once you learn our clients, products and services. Boart Longyear is hiring for a new Customer Service Representative. We are looking for recent college graduates or people with equivalent working experience in any related fields to come and learn all about the drilling and...
-
Client Service Representative
1 day ago
North York, Canada Disability Credit Canada Full timeDisability Credit Canada has been helping disabled Canadians since 2014. We are looking for an intelligent, energetic Client Service Representative to join our team and help us grow while providing a superior customer experience. **As a Client Service representative, you will**: - Communicate with current clients regarding their ongoing case - Communicate...
-
Client Service Representative
1 month ago
Thunder Bay, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Customer Service Representative
17 hours ago
North Bay, Canada Boart Longyear Full timeNorth Bay, Ontario - Reqid**: 15083BR** - Job Category**: Product Management** We are looking for strong individuals who can promote and grow with the company once you learn our clients, products and services. Boart Longyear is hiring for a new Customer Service Representative. We are looking for recent college graduates or people with equivalent working...
-
Customer Service Representative
2 days ago
North Bay, Canada Boart Longyear Full timeJob Description: We are looking for strong individuals who can promote and grow with the company once you learn our clients, products and services. Boart Longyear is hiring for a new Customer Service Representative. We are looking for recent college graduates or people with equivalent working experience in any related fields to come and learn all about...
-
Client Care Representative
4 weeks ago
North York, Canada Imperial Coffee & Services Full time**Position Available**: Client Care Representative **Duration**: Permanent, Full Time **Hours**: Monday - Friday, 9:00am - 5:00pm **Start Date**: ASAP We have a current opening for an inside client care representative. The primary focus in this role is to be an in-office point of contact for our customers. You will be responsible for entering customer...
-
Sales Representative
4 weeks ago
North Vancouver, Canada Ignition Marine Service Full timeWe are seeking an exceptional Sales Representative to join our dynamic and growing company. As a Sales Representative, you will play a crucial role in driving our sales efforts and expanding our customer base for our Upholstery department. You will be responsible for building strong relationships with prospective clients, showcasing the value of our...
-
Client Service Representative
1 month ago
North York, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
1 day ago
North York, Canada WEVO MANAGEMENT INC. Full timeWe are looking for a driven and ambitious representative to join our Customer Success team as the Company enters into its next phase of growth. The primary focus will be the ongoing management of/support with existing CS initiatives, including managing investor inquiries and establishing customer support practices. **Responsibilities**: - Support Customer...
-
Full-time Client Service Representative
4 weeks ago
North Vancouver, Canada Mountainside Animal Hospital. Full timeMountainside Animal Hospital and 24 Hour Emergency Services in North Vancouver is looking another experienced and fabulous Client Service Representative! Under new management, we are moving in a very exciting direction and we can't wait to meet our newest member of our team! Located in gorgeous, tranquil and family-friendly North Vancouver, BC, the three...
-
Customer Service Representative
17 hours ago
North York, Canada Abstract Management Group Full time**Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...
-
Membership Services Representative
16 hours ago
North Bay, ON, Canada Ymcanorthbay Full time €17 - €18Posted Tuesday, February 27, 2024 at 5:00 AM | Expires Wednesday, March 13, 2024 at 3:59 AM The YMCA of Northeastern Ontario is a dynamic charity dedicated to strengthening the foundations of communities by offering opportunities for personal growth, community involvement and leadership. We have been offering programs and services to the North Bay...
-
Client Services Representative
4 weeks ago
North Vancouver, Canada Coast Performance Rehabilitation Full timeWe are looking for a part-time _**service superstar **_who wants to be part of a dynamic, hardworking, energetic team that is passionate about helping clients live healthier balanced lives. This position is the main point of contact for clients at the clinic and duties will include providing superior, warm, empathic service while greeting clients, booking...
-
Client Services Clerk
4 weeks ago
North Bay, Canada Nipissing University Full time**Nipissing University** **JOB DESCRIPTION** **JOB TITLE**:Client Services Clerk **DEPARTMENT**:University Technology Services **CLASSIFICATION**:Clerk B **WAGE GRADE**:30 **EMPLOYMENT DEFINITION**:Full-time Support **SUPERVISOR**:Manager, Client Services **SUMMARY OF FUNCTIONS**: **DUTIES & RESPONSIBILITIES**: **Customer Service Support (70%)** -...
-
Customer Service Representative
1 day ago
North York, Canada Good To Great Solutions Full timeAt Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...
-
Customer Service Representative
1 day ago
North York, Canada Good To Great Solutions Full timeAt Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...