Claims Agent
3 months ago
Claims Agent
9005 Boul du Quartier, Brossard, QC J4Y 0A8, 9005 Boul du Quartier, Brossard, Quebec, Canada Req #3030 Thursday, July 25, 2024Join our team
Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.
JOB SUMMARY
Reporting to the Claims Manager, the job holder has the mandate to collect complaints and claims - goods and / or property.
RESPONSIBILTIES
Investigation / analysis of damages and interests Responds to customer questions within the framework of his knowledge Listening, analyzing, and diagnosing the nature of the problems Support and take responsibility for resolving customer issues at the first point of contact within their role Ensure customer satisfaction Thoroughness in clerical manual tasks Is committed to maintaining harmonious relationships with customers and the internal team Ability to solve practical problems using several tangible variables in situations where current standards are limited. Others related tasksEXPERIENCE
Experience in the insurance industry (complaints and claims) Claims assessment Customer service Good ability to argue and reason in litigation.COMPETENCIES
Customer Centricity Fostering Culture Collaboration Problem Solving & Decision Making Managing Through Change Developing Self & Others Planning & Results Orientation Communication Always Improving Mindset Business & Financial SavvyEDUCATION
College diploma or equivalent experience Why Join Us
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Brossard, Quebec, Canada Metro Supply Chain Full time{"h1": "Claims Agent Role at Metro Supply Chain", "p": "At Metro Supply Chain, we are seeking a skilled Claims Agent to join our team. As a Claims Agent, you will be responsible for collecting complaints and claims, goods and/or property, and working closely with our customers to resolve issues in a timely and professional manner.", "h2": "Key...
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Claims Specialist
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Brossard, Quebec, Canada Metro Supply Chain Full time{"h1": "Claims Agent Role at Metro Supply Chain", "p": "At Metro Supply Chain, we are seeking a skilled Claims Agent to join our team. As a Claims Agent, you will be responsible for collecting complaints and claims, goods and/or property, and working closely with our customers to resolve issues in a timely and professional manner.", "h2": "Key...
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Brossard, Quebec, Canada Metro Supply Chain Full timeClaims Agent RoleAt Metro Supply Chain, we are seeking a skilled Claims Agent to join our team. As a Claims Agent, you will play a critical role in collecting complaints and claims, goods and/or property, and working closely with our customers to resolve issues.Key ResponsibilitiesInvestigate and analyze damages and interests to ensure fair and timely...
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Claims Specialist
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Brossard, Quebec, Canada Metro Supply Chain Full timeClaims Agent RoleAt Metro Supply Chain, we are seeking a skilled Claims Agent to join our team. As a Claims Agent, you will play a critical role in collecting complaints and claims, goods and/or property, and working closely with our customers to resolve issues.Key ResponsibilitiesInvestigate and analyze damages and interests to ensure fair and timely...
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Brossard, Quebec, Canada Metro Supply Chain Full timeJob SummaryThe Claims Agent will be responsible for collecting complaints and claims related to goods and/or property, working closely with the Claims Manager to ensure timely and effective resolution.Key ResponsibilitiesInvestigate and analyze damages and interests to determine the best course of action.Respond to customer inquiries in a professional and...
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Brossard, Quebec, Canada Metro Supply Chain Full timeJob SummaryThe Claims Agent will be responsible for collecting complaints and claims related to goods and/or property, working closely with the Claims Manager to ensure timely and effective resolution.Key ResponsibilitiesInvestigate and analyze damages and interests to determine the best course of action.Respond to customer inquiries in a professional and...
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Claims Specialist
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Brossard, Quebec, Canada Metro Supply Chain Full timeJob SummaryThe Claims Agent will be responsible for collecting complaints and claims related to goods and/or property.Key ResponsibilitiesInvestigate and analyze damages and interestsRespond to customer inquiries within their area of knowledgeListen, analyze, and diagnose the nature of customer problemsSupport and take responsibility for resolving customer...
