Systems Technician

7 months ago

Ottawa, Canada House of Commons (Canada) Chambre des communes (Canada) Full time

**Company Description**
The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We value diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you

The House of Commons' Digital Media and Connected Systems (DMCS) team is currently looking to staff the position of Systems Technician for the Videoconference Operations Center (VC ops).

We are seeking a Systems Technician to join our dynamic VC ops team. You will be at the forefront of the hybrid Parliaments’ audio-visual operations and its multimedia integrations. You will play a crucial role in the creation, hosting and monitoring of videoconferencing events at the hybrid Parliament, as well as the harmonization of all related audio-video and distribution components.

As a Systems Technician, you will maintain the videoconferencing infrastructure for the entire Parliamentary Precinct by optimizing our systems in terms of settings, updates and best practices.

In addition, you will participate in the continuous improvement of our service offering by actively participating in expansion and upgrade projects.

*Please note the following*

As part of this position, you must be willing to work onsite five days a week, willing to work weekends, shift work (early morning, daytime & late evening shifts) and potentially be on call/overtime on short notice.

**Top Reasons to Join the Digital Media and Connected Systems - Videoconference Operations Center Team**

This is an opportunity for the right individuals to be a part of an innovative and dynamic team which is responsible for delivering quality multimedia content to Members of Parliament, House of Commons Administration, and the Canadian public. If you are truly passionate about working with cutting edge technology and having a role in broadcasting Canadian democracy, this is the job for you
- 35-hour work week
- Resources to promote well-being
- Learning, professional development and advancement opportunities
- 4 weeks’ vacation (minimum)

**Qualifications** Education**:

- Completion of college or university degree or diploma in a field related to information technology, audio-visual production, technical production, media and technology, electronics or an acceptable combination of education, technical training, and experience.

**Experience**:

- Minimum of three (3) years of experience as an event provisioning technician (or equivalent) with experience in technical support and problem solving or minimum of three (3) years of experience in videoconferencing;
- Experience in the design, testing and implementation of videoconference systems integrated with multimedia components to respond to unique client requirements and define best parameters;
- Experience with various technical equipment (live events, audio/video, broadcasting, webcasting, videoconferencing and simultaneous interpretation);
- Experience with Zoom, Cisco, Crestron, AMX, QSC, Extron, Media Matrix, Evertz, Televic and Bosch programming systems;
- Experience with high profile client relations and effective handling of service requests and technical issues.

**Assets**:

- Minimum of three (3) years of experience in videoconference using Zoom interface, zoom Dashboard and associated technologies;
- Expertise with Crestron and Cisco controller and codec;
- Deep Knowledge of network principles (types of routers and switches, basic IP, MAC);
- Proficiency with Microsoft office 365 suite.

**Additional Information**

We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available.

Learn more about us Visit Ourcommons.ca.

To learn about our hiring process, visit Eligibility and Selection.

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