Technical Business Analyst

3 weeks ago

Mississauga, Canada SA Technologies Full time

Position: Technical Business Analyst

Reporting To: Senior Director, Technology & Integration

Location : Mississauga, ON

Direct Hire (FTE)

The Ideal Candidate

The ideal candidate will play a crucial role in bridging the gap between business needs and technical solutions, ensuring the smooth integration and optimization of supply chain systems. This role requires a deep understanding of supply chain processes, excellent documentation and process mapping skills and proficiency in SQL.

The Technical Business Analyst will demonstrate the following experience/competence:

• A bachelor’s degree or higher in Business, Information Technology, or a related field.

• Proven experience as a Business Analyst with a focus on supply chain processes, preferably within a 4PL environment.

• Strong documentation skills with the ability to create clear and concise business requirements, functional specifications, process maps, and technical requirements.

• Proficiency in SQL for data analysis and reporting.

• Will have a combination of business acumen, technical proficiency, analytical thinking, communication skills, and problem-solving abilities.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.

• Knowledge of Azure environment, EDI, and API integration.

Responsibilities

• Collaborate with business stakeholders to understand and analyze supply chain requirements, ensuring alignment with organizational goals and objectives.

• Conduct thorough analysis and documentation of current supply chain processes, identifying areas for improvement and optimization.

• Develop and maintain comprehensive documentation, including business requirements, functional specifications, process maps, and technical requirements.

• Utilize SQL skills to query and analyze data, providing insights to support decision-making processes.

• Work closely with development teams to ensure accurate and timely implementation of technical solutions that address business needs.

• Leverage knowledge management techniques to capture, organize, and share information effectively across the organization.

• Draft and communicate clear and detailed technical requirements to development teams, ensuring alignment with business objectives.

• Develop and execute test plans to validate that solutions meet specified technical requirements.

• To provide training, support, and maintenance for the solutions and resolve any issues or defects that may arise.

• Administer and customize SharePoint solutions to facilitate effective collaboration and information sharing.

Soft Skills

• Strong analytical and critical thinking skills.

• Able to understand the impact of decisions on other disciplines.

• Excellent written and verbal communication skills.

• Excellent organizational skills and attention to details

• A proactive, “service-first” attitude combined with ability to work independently on projects with tight deadlines and minimal supervision.


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