In-Room Dining Server

2 weeks ago

Richmond, Canada Shangri-La Full time

Create moments of joy that truly matter. Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban sanctuary nestled between the mountains and the sea and located within the core of a vibrant metropolis. Occupying 15 floors of the tallest building in Vancouver, the hotel sits at the heart of the citys most popular downtown areas. With a lustrous balance of tranquil surroundings coupled with inspirational design, Shangri-La Vancouver hosts people to the colourful joys of life. Shangri-La Vancouver has been awarded the Forbes Five-Star designation and the AAA Five Diamond honour; one of only four hotels in Canada to hold both acclaimed ratings.

Inspired by our Asian heritage, we obsess over the guest experience and seek to deliver hospitality from the heart. Our Colleagues are our unique strength. We seek to hire and develop charismatic, dedicated, and passionate individuals to make their dream career, a reality. Join our world-class team as we pioneer new horizons. Your Shangri-La awaits

Shangri-La Hotel Vancouver prides itself on the strength and dedication of our team, and seeks to hire, develop and promote charismatic, passionate, hardworking Colleagues to reach their full potential and ultimate career goals. We are currently searching for a Full-Time   Banquet & In-Room Dining Server to join our team. 

What will you be doing:

Reporting to the Food & Beverage Manager, the In-Room Dining Server  will make the most positive impact on guest experiences in In-Room Dining through consistent application of Shangri-Las core practices; maximizing the balance between Colleague, Guest and Owner satisfaction.

Assist guests regarding menu items in an informative and helpful way

Check for quality and presentation to designated F&B standards for all items prior to delivering/serving

Deliver food to guest rooms, attending to food, beverage and other service needs as appropriate and ensure accurate reporting of charges to guest folios

Ensure food and beverage is presented in accordance with hotel SOPs to guests, providing a detailed explanation of their order and ensuring set-up is to the preference to the guest

Deliver hotel amenities to guest rooms, as assigned

Remove soiled dishes, linen, silverware, IRD carts from guest rooms and service areas and replenish items, as required

Participate in opening/closings, setting up service trollies, trays, and ensure overall service ambiance, cleanliness, appropriate setting and presentation

Replenish and stock the IRD station ensuring dishware, glassware, condiments, cutlery, amenities are maintained.

Resolve food quality and service complaints at earliest and first point of customer contact, ultimately providing outstanding customer service

Maintain current knowledge of wines, other beverages, local restaurants, food trends and industry practices

Set-Up, maintain and stock the Colleague breakroom, as assigned

Apply the necessary precautions with regards to food safety and hygiene standards

Undertake other ad hoc related responsibilities, as required

What is our requirement:

Previous service knowledge and training is required. Minimum 2 years work experience in banquets, room service, restaurant service is preferred. Flexible availability - required to work days, nights, weekends, and/or holidays, as required. Current Serving it Right and Food Safe Level 1 certification.

Compensation : $20.36/hour plus gratuities

Shangri-La Hotel Vancouver will only consider those candidates who currently possess the legal right to work in Canada. Applicants must be Canadian Citizens, Permanent Residents, or be in active possession of an Open Work Permit with a valid social insurance number. Shangri-La Hotel Vancouver is not able to sponsor international applicants.

SHANGRI-LA VANCOUVER COLLEAGUE PRIVILEGES we enable people to live, work, play, eat, and rest well through the environments we create and the memorable experiences we deliver Our Colleagues have access to the following:

Adventure to 100+ Shangri-La Hotels and Resorts with Complimentary Room Nights and other Travel perks Experience our renowned food & beverage with a special Colleague Discount Pamper yourself with discounted wellness journeys and luxury products from CHI the Spa Enjoy exclusive access to discounted theatre, cinema, and retailers through our partner programs Indulge in specialty pricing on luxurious pillowtop beds and Linens through our partner programs. Connect your event leads or employee referrals and earn a special Colleague bonus Connect with your fellow Colleagues in recognition events throughout the year, celebrating as a team. Pursue your own ongoing development through courses and learning workshops as part of the Shangri-La Academy. Pursue your own ongoing development through our education reimbursement program Secure your vehicle conveniently with access to heavily discounted monthly paid parking Eligible Colleagues receive a 25% discount on their monthly transit pass Eligible Colleagues and their families participate in our benefits program, which includes comprehensive health, dental and vision care benefits. Eligible Colleagues can build retirement savings with employer support contributions.

ABOUT SHANGRI-LA HOTELS AND RESORTS

Shangri-La Hotels and Resorts has been established in luxury since 1971, with locations in North America, Asia, the Middle East, Europe, Oceania, and Africa. Sister brands include Traders Hotels, Kerry Hotels, and JEN Hotels. Further, the Shangri-La Group holds a diverse portfolio of commercial properties, residences, services, and clubs. CHI, The Spa at Shangri-La, draws inspiration from the origins of the Shangri-La legend, which describes a unique place of personal peace, enchantment, and well-being. This is a luxurious sanctuary where holistic treatments based on time-honoured methods shared by many Asian cultures bring total relaxation and a feeling of well-being.

Shangri-La Vancouver is committed to fostering a workplace that both promotes and places sincere value on diversity and inclusion. We are committed to maintaining a rich tapestry of talent from across race, gender, age, religion, identity, and life experience. 

We thank all applicants for their time and interest in Shangri-La Hotels and Resorts.

  • Dining Room Server

    4 weeks ago

    Richmond, British Columbia, Canada Sea Harbour Seafood Restaurant Full time

    Job Title: Dining Room ServerJob Summary: We are seeking a skilled Dining Room Server to join our team at Sea Harbour Seafood Restaurant. As a Dining Room Server, you will be responsible for providing exceptional customer service, taking orders, and serving food and beverages in a fast-paced environment.Responsibilities:Present bills to customers and accept...

  • Dining Room Server

    4 weeks ago

    Richmond, British Columbia, Canada Sea Harbour Seafood Restaurant Full time

    Job Title: Dining Room ServerAbout the Role:We are seeking a skilled Dining Room Server to join our team at Sea Harbour Seafood Restaurant. As a Dining Room Server, you will be responsible for providing exceptional customer service, taking orders, and serving food and beverages to our guests.Key Responsibilities:Present menus to customers and make...

  • Dining Room Server

    6 days ago

    Richmond, British Columbia, Canada Hellcrust Pizza Full time

    Job Title: Dining Room ServerWe are seeking a skilled and experienced Dining Room Server to join our team at Hellcrust Pizza. As a key member of our service staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.About the Role:Our ideal candidate will have excellent communication...

  • Dining Room Server

    4 weeks ago

    Richmond, British Columbia, Canada Sea Harbour Seafood Restaurant Full time

    We are seeking a skilled Dining Room Server to join our team at Sea Harbour Seafood Restaurant. As a key member of our service staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Present bills to customers and accept payment in cash, credit or debit cards,...

  • Luxury Hotel In-Room Dining Server

    5 days ago

    Richmond, British Columbia, Canada Shangri-La Full time

    About UsShangri-La Hotels and Resorts has been a leader in luxury hospitality since 1971, with properties across the globe. Our commitment to delivering exceptional guest experiences is rooted in our Asian heritage and guided by our core practices.Your RoleWe are seeking a Full-Time In-Room Dining Server to join our team at Shangri-La Vancouver. As an...

  • Fine Dining Server

    6 months ago

    Richmond, Canada Sonora Resort Full time

    Job opening criteria The company Nestled in the Our team shares a deep appreciation for the unspoiled wilderness of British Columbia. Our opulent location is an undeniable draw for those seeking an exciting career with a side of adventure. We are completely submerged in the great outdoors with easy access to hiking trails, Florence Lake, and opportunities...

  • Dining Room Assistant

    5 days ago

    Richmond, British Columbia, Canada JOHN'S PAN PIZZA Full time

    We are looking for a Dining Room Assistant to join our team at John's Pan Pizza. In this role, you will be responsible for maintaining the cleanliness and organization of our dining area.Job ResponsibilitiesClean and sanitize kitchen equipment and utensils regularlyEnsure all dishes, glasses, and silverware are clean and put away after useMaintain the...

  • Dining Server

    5 months ago

    Richmond, Canada Gilmore Gardens Seniors Community Full time

    **This position is permanent, part time and is from 11:00am-7:00pm, Sunday, Monday and Tuesday.** Join a team that cares about their customers, provides extraordinary customer service and involves working in a fun and rewarding environment? Gilmore Gardens is a 118 suite independent seniors community where residents feel safe, happy, healthy and cared about...

  • In-Room Dining

    2 days ago

    Richmond, Canada Shangri-La Full time

    Create moments of joy that truly matter. Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban sanctuary nestled between the mountains and the sea and located within the core of a vibrant metropolis. Occupying 15 floors of the tallest building in Vancouver, the hotel sits at the heart of the citys most popular...

  • Dining Room Attendant

    4 weeks ago

    Richmond, British Columbia, Canada Sea Harbour Seafood Restaurant Full time

    We are seeking a skilled Dining Room Attendant to join our team at Sea Harbour Seafood Restaurant. As a Dining Room Attendant, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Present bills to customers and accept payment in cash, credit or debit cards, travellers...

  • Dining Services Supervisor

    6 months ago

    Richmond Hill, Canada Verve Senior Living Full time

    **_Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from...

  • Dining Room Supervisor

    5 months ago

    Richmond, Canada Sonora Resort Full time

    Job opening criteria The company Nestled in the Our team shares a deep appreciation for the unspoiled wilderness of British Columbia. Our opulent location is an undeniable draw for those seeking an exciting career with a side of adventure. We are completely submerged in the great outdoors with easy access to hiking trails, Florence Lake, and opportunities...

  • Dining Services Supervisor

    6 months ago

    Richmond Hill, Canada Verve Senior Living Full time

    **_Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from...

  • Dining Room Team Leader

    4 weeks ago

    Richmond Hill, Canada Chartwell Full time

    The Dining Room Supervisor creates and maintains a pleasurable, friendly, and efficient dining room experience for all residents and visitors in accordance with Chartwell Brand Hospitality Standards. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. **If you**: - Love seniors who have life experiences and...

  • Server (Fine Dining)

    5 months ago

    Richmond, Canada Baan Lao Fine Thai Cuisine Full time

    Baan Lao Fine Thai Cuisine is seeking a talented, personable, and intelligent Server. If you have strong confidence, attention to detail and thrive in a fine dining environment, we would like to hear from you. Job Duties - Serve as a brand ambassador for Baan Lao, committed to providing an exceptional customer experience. - Create a pleasant, welcoming, and...

  • Dining Room Assistant

    7 days ago

    Richmond, British Columbia, Canada Ginger Indian Cuisine Full time

    At Ginger Indian Cuisine, we are seeking a highly motivated and detail-oriented Dining Room Assistant to join our dynamic kitchen team.We offer a competitive salary of $40,000 per year, commensurate with experience.The successful candidate will be responsible for ensuring the smooth operation of our dining area, including:Bearing clean dishes, flatware and...

  • Server

    2 weeks ago

    Richmond, Canada Boston Pizza International, Inc. Full time

    **Server**: Location: Calgary Servers lead the Guest Experience at the table and ensure our Guests have everything they need from appitizers to desserts. Masters of situational service, they tailor their style to meet the needs of our Guests. Servers are responsible for the accuracy of the entire order as well as maintaining a positive and Guest focused...

  • Breakfast Server

    5 months ago

    Richmond, Canada Club Versante Management Ltd. Full time

    BRUNO Restaurant is looking for energetic, passionate, and professional BREAKFAST/LUNCH servers to join the team. Focused on connection, sustainable practices, and high-impact dishes, Bruno Restaurant is anything but the status quo. Serving elevated menu items directly influenced by the local farmers and artisans that supply the ingredients, Bruno takes...

  • Banquet Server

    4 weeks ago

    Richmond Hill, Ontario, Canada LUSSO LUXURY LTD. Full time

    At LUSSO LUXURY LTD., we are seeking a skilled Banquet Server to join our team. As a Banquet Server, you will be responsible for providing exceptional service to our clients in a fast-paced banquet hall environment.Key Responsibilities:Prepare and serve specialty food and beverages to customers with a high level of attention to detail.Present menus and make...

  • Dining Room Team Lead, Part Time

    5 months ago

    Richmond, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...