RIBO Licensed Insurance Professional

3 weeks ago

Markham, Canada Aviva Full time

We are seeking top talent for our Aviva-owned brokerage, Ontario Insurance Services (OIS) based in our Markham head office. We are offering an exciting career in insurance, connecting and creating outstanding experiences with our existing and new customers. 

We provide 6 weeks of product and systems training as well as on-going technical and soft skills training while in the role. We also offer the full benefits all other Aviva employees enjoy, including:

Flexible health/dental benefits Eligibility for yearly Aviva bonus plan 4 weeks’ paid vacation (pro-rated in first year of employment) Significant discounts on home/auto/leisure products insurance

These are full-time roles that are call-center based, with rotating 7.5 shifts each day covering our operating hours of 8am to 6pm, Monday to Friday.

What you'll do:

Establish customer rapport through effective management of existing customer portfolios and potential customers. Demonstrate effective sales skills through needs-based selling and asking for the sale. Effectively communicate by telephone and email to resolve issues, describe programs & services to customers and when appropriate, cross-sell and up-sell other Aviva products. Determine customer needs and respond appropriately. Collect relevant information systematically and through probing questions to process inquiries quickly and accurately. Conduct a full file review for underwriting quality and risk exposure for each customer contact. Solidify customer relationships through retention efforts and follow through on commitments. Influence customer loyalty through professionalism & courtesy while achieving brokerage standards for key performance indicators on a team & individual basis. Obtain/solicit leads and cross-sell other lines of business to assist with customer loyalty and business retention.

What you'll bring:

Establish customer rapport through effective management of existing customer portfolios and potential customers. Demonstrate effective service skills by providing options for customers to fit their unique needs. Effectively communicate by telephone and email to resolve issues, describe programs & services to customers and when appropriate, cross-sell and up-sell other Aviva products. Effective use of time management and the ability to be a self-starter. Able to work in a fast-paced environment and multitask. Determine customer needs and respond in a timely manner. Collect relevant information systematically and through probing questions to process inquiries quickly and accurately. Conduct a full file review for underwriting quality and risk exposure for each customer contact. Solidify customer relationships through retention efforts and follow through on commitments. Influence customer loyalty through professionalism & courtesy while achieving brokerage standards for key performance indicators on a team & individual basis. FPR – First point resolution – able to adhere to all partner systems and underwriting processes. Obtain/solicit leads and cross-sell other lines of business to assist with customer loyalty

Experience/Skills:

2+ plus years of insurance industry experience Exceptional verbal communication skills Strong computer skills and adaptable to change Personal Lines Insurance product knowledge Problem solving, analytical thinking Personal Accountability Ability to self-manage and prioritize work French/English bilingual an asset but not required RIBO license (must have passed the Travel portion of the RIBO with ability to be licensed in Alberta) required

What you’ll get

Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. Our vacation package starts at 4 weeks Exceptional career development opportunities with diverse career paths, including the opportunity for leadership. We support your professional development and your investment in academic studies. Hybrid Work Model

Additional Information

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

  • Insurance Broker

    1 month ago

    Markham, Canada Overseas Insurance Broker Corp Full time

    We are currently hiring a Full Time/Part Time Independent Brokers/Producers **What we are looking for**: - RIBO Licensed, or in process of obtaining - Must be fluent in English. Cantonese & Mandarin is an asset - Independent and professional - Ambitious and competitive - Friendly and Responsible **What we offer**: - High commissions & bonus incentives -...

  • Customer Service Representative

    1 week ago

    Markham, ON, Canada EightSix Network Inc Full time

    Customer Service Representative (Insurance Broker, RIBO) Part Time / Full Time Customer Service Representative (Insurance Broker, RIBO) Condominium Insurance Solutions is hiring for an experienced Commercial Lines Account Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for...

  • Insurance Representative

    1 month ago

    Markham, Canada Cheryl Moulton Insurance Agency Full time

    Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs? If you answered yes to these questions, working for an Insurance agent may be the career for you! Were looking for a motivated, sales-oriented individual who has a passion for the insurance industry. Our goal is to build up strong relationships and increase...

  • Insurance Commercial Lines Account Manager

    1 month ago

    Markham, Canada StoneRidge Insurance Brokers Full time

    The Commercial Lines Account Manager will provide professional advice and exceptional customer service to our customers by servicing and maintaining an existing portfolio. This book of business is fast paced and growing. Strong organization & communication skills are a key to success in this role. **Benefits of working at StoneRidge Insurance Brokers...

  • Insurance Representative

    1 month ago

    Markham, Canada Cheryl Moulton Insurance Agency Full time

    Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs? If you answered yes to these questions, working for an Insurance agent may be the career for you! We’re looking for a motivated, sales-oriented individual who has a passion for the insurance industry. Our goal is to build up strong relationships and...

  • Insurance Representative

    1 month ago

    Markham, Canada Cheryl Moulton Insurance Agency Full time

    Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs? If you answered yes to these questions, working for an Insurance agent may be the career for you! We’re looking for a motivated, sales-oriented individual who has a passion for the insurance industry. Our goal is to build up strong relationships and...

  • Insurance advisor

    3 weeks ago

    Markham, Ontario, Canada Cheryl Moulton Insurance Agency Full time

    Benefits:Competitive salary Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs? If you answered yes to these questions, working for an Insurance agent may be the career for you Were looking for a motivated individual who has a passion for the insurance industry. Our goal is to build up strong relationships...

  • Insurance advisor

    3 weeks ago

    Markham, Canada Cheryl Moulton Insurance Agency Full time

    Benefits: Competitive salary Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs? If you answered yes to these questions, working for an Insurance agent may be the career for you! We’re looking for a motivated individual who has a passion for the insurance industry. Our goal is to build up strong...

  • Customer Service Representative

    2 weeks ago

    Markham, Canada Condominium Insurance Solutions Full time

    POSITION OVERVIEW: Condominium Insurance Solutions is hiring for an experienced Commercial Lines Account Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in...

  • Customer Service Representative

    2 weeks ago

    Markham, Canada Condominium Insurance Solutions Full time

    POSITION OVERVIEW: Condominium Insurance Solutions is hiring for an experienced Commercial Lines Account Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in...

  • Customer Service Representative

    2 weeks ago

    Markham, Canada Condominium Insurance Solutions Full time

    POSITION OVERVIEW: Condominium Insurance Solutions is hiring for an experienced Commercial Lines Account Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in...

  • Customer Service Representative

    2 weeks ago

    Markham, Canada Condominium Insurance Solutions Full time

    POSITION OVERVIEW:Condominium Insurance Solutions is hiring for an experienced Commercial Lines Account Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in...

  • Customer Service Representative

    2 weeks ago

    Markham, Canada Condominium Insurance Solutions Full time

    POSITION OVERVIEW:Condominium Insurance Solutions is hiring for an experienced Commercial Lines Account Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in...

  • Customer Service Representative

    2 weeks ago

    Markham, Canada Condominium Insurance Solutions Full time

    POSITION OVERVIEW:Condominium Insurance Solutions is hiring for an experienced Commercial Lines Account Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in...

  • Customer Service Representative

    2 weeks ago

    Markham, Canada Condominium Insurance Solutions Full time

    POSITION OVERVIEW:Condominium Insurance Solutions is hiring for an experienced Commercial Lines Account Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in...

  • Customer Service Representative

    2 weeks ago

    Markham, Canada Condominium Insurance Solutions Full time

    POSITION OVERVIEW:Condominium Insurance Solutions is hiring for an experienced Commercial Lines Account Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in...

  • Customer Service Representative

    2 weeks ago

    Markham, Canada Condominium Insurance Solutions Full time

    POSITION OVERVIEW: Condominium Insurance Solutions is hiring for an experienced Commercial Lines Account Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in...

  • Insurance Broker/csr/tsr

    1 month ago

    Markham, Canada Alpha Choice Insurance Brokers Ltd Full time

    We are looking for enthusiastic & results driven team members to join our growing team. Competitive and generous salary & bonus for the right CSR/TSR. Passionate about detailed and organized services with a proven track record. Proven record of relationship management & communication skills. Minimum 2 years Experience in the insurance industry & RIBO...

  • Professional Sales Representative Insurance

    3 hours ago

    Markham, Canada Desjardins Insurance, Amiryar Insurance Agency Inc. Full time

    **Professional Sales Representative - Desjardins Insurance, Markham Office** Location: Box Grove Plaza - Markham East, ON Type: Full Time, In Office If you love to work alongside a small team to do meaningful work then this is your opportunity for a rewarding career with excellent income and growth potential. We are a one stop shop for all insurance and...

  • Customer Service Representative

    1 week ago

    Markham, ON, Canada Condominium Insurance Solutions Full time

    POSITION OVERVIEW:Condominium Insurance Solutions is hiring for an experienced Commercial Lines Account Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in...