Customer Service Representative
4 weeks ago
POSITION OVERVIEW:Condominium Insurance Solutions is hiring for an experienced Commercial Lines Account Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in obtaining, maintaining, and expanding business.RESPONSIBILITIES:Responsible for managing a renewal book of businessWorks closely with Producers and other Condo Insurance staff on all aspects of client service, marketing, and renewal while adhering to Condo Insurance best practices and standard procedures.Initiate Account Planning with Producer 100 days in advance of the renewalMaintain a retention rate of 95% or higher on your Book of BusinessSet clear expectation for client and business partners by providing same day response time.In collaboration with Producers; coordinate, support plans, discuss arising issues and create comprehensive plans for existing clientsDevelops new business from existing accounts and assigned leads, and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriateResponsible for the preparation of proposals for prospect and stewardship reviews for existing clientsManage account documentation (i.e., routine inquires, quotes, binders, statement of values, insurance contracts, endorsements, cancellations, etc.)Review client’s current coverage and exposures, loss experience and analyze risk to determine the product/service requirementsMaintain up-to-date EPIC workflow documentation and ensures workflows are followedEnsure accurate and timely servicing and billing of accountsParticipate actively in cross-sell campaigns and other initiatives as requiredActively develop an increased knowledge of related insurance products and client needsMay participate in or conduct client meetings when necessaryParticipate in training and professional development courses to enhance skills and industry knowledgeMaintain positive working relationships with clients, staff, other Condo Insurance departments and officesOther duties as assignedREQUIREMENTS: Minimum 5 years of commercial insurance experience requiredR.I.B.O. license requiredC.I.P. or C.A.I.B. designation(s) preferredClient development/relationship management experienceSolid understanding of policy wordings/coveragesAbility to mentor others and proven negotiation skillsStrong attention to detail, time management, problem solving and analytical skillsAbility to be a self starter with strong written and oral communication skills as well as organizational skillsAdvanced skills in Outlook, Excel, Word and EPICCondominium Insurance Solutions is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.
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Customer Service Representative
2 weeks ago
Markham, Canada Service Ontario (private office) Full timeWe are currently looking for a Customer Service Representative to join our office. Experience is preferred but we are willing to train. We are located on Hwy 7 in Markham between McCowan Rd. and Markham Rd. Our office hours are: Monday, Tuesday, Wednesday and Fridays 9am-5pm, Thursdays 9am-7pm and Saturdays 9am-1pm. The position is part-time and you will be...
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Customer Service Representative
3 weeks ago
Markham, ON, Canada Amico Group of Companies Full timeCustomer Service Representative - Amico Beds Markham, ON Are you looking for a challenging job opportunity, in a very stable industry, working with a great team of people?Amico Beds is a manufacturer for Hospital beds and stretchers . Join our team! Amico Beds is currently seeking to fill a Customer Service position. Primary Responsibilities: Pre...
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Customer Service Representative
2 weeks ago
Markham, Canada Good To Great Solutions Full timeAt Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...
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Customer Service Representative
5 days ago
Markham, Canada Combined Insurance Full time**Customer Service Representative**: **Policyholder Services & New Business Job Description The main function of this role is to provide quality service to our policyholders, Regional Offices and other departments within the Head Office, as well as working with our US counterparts and covering the reception duties. The primary responsibility of the employee...
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Customer Service Representative
3 days ago
Markham, Canada Chubb Full time**Customer Service Representative**: **Policyholder Services & New Business Job Description The main function of this role is to provide quality service to our policyholders, Regional Offices and other departments within the Head Office, as well as working with our US counterparts and covering the reception duties. The primary responsibility of the employee...
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Customer Service Representative
2 weeks ago
Markham, Canada Johnson & Johnson Full timeJohnson & Johnson Vision, a member of Johnson & Johnson's Family of Companies, is recruiting for a **Customer Service Representative (CSR) **. This role is based in **Markham, Ontario, Canada. **This is a duration-based role for 12 months **. The **Johnson & Johnson Medical Devices Companies **have been working to make surgery better for more than a...
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Customer Service Representative
3 weeks ago
Markham, ON, Canada Toronto Community Employment Services Full timeAs a Customer Service Representative, you will be the first point of contact for our clients and a vital part of our team. Your primary responsibility will be to ensure that all incoming calls are answered promptly and professionally. You will provide basic support and information to callers, and when necessary, direct calls to the appropriate team...
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Customer Service Representative
2 weeks ago
Markham, Canada Smart Insurance Solutions Inc Full time**Position**: Customer Service Representative The Customer Service Representative will interact with customers to determine their needs and promote the products and services of Smart Insurance Solutions Inc. This position will also be responsible for answering incoming calls, processing orders, and providing general support to the team. **Core...
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Customer Service Representative
4 weeks ago
Markham, Canada Markham Logistics Full time**Customer Service Representative** Founded in 1999, the St Regis Group has grown steadily to become the premier supplier for awards, recognition, and promotional products. First focusing on awards and recognition, the St Regis Group now boasts 13 companies with over 50,000 products ranging from wall plaques to wine bottles and everything in between. **Why...
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Customer Service Representative
3 weeks ago
Markham, Canada Markham Logistics Full time**Customer Service Representative** Founded in 1999, the St Regis Group has grown steadily to become the premier supplier for awards, recognition, and promotional products. First focusing on awards and recognition, the St Regis Group now boasts 13 companies with over 50,000 products ranging from wall plaques to wine bottles and everything in between. **Why...
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Customer Service Representative
4 weeks ago
Markham, Canada Chubb Full timeThe main function of this role is to provide quality service to our policyholders, Regional Offices and other departments within the Head Office, as well as working with our US counterparts and covering the reception duties. The primary responsibility of the employee will be trained reception duties and on the Policyholder Services (PHS) functions...
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Customer Service Representative
3 weeks ago
Markham, Canada ASI Corp Full timeASI Corp is hiring for a Customer Service Representative position in our Toronto, Ontario, Canada Office. The Customer Service Representative will focus on RMA/RTV for Customer Service Department. **Salary**: ASI offers a very competitive salary depending on experience. **Benefits**: ASI Corpdemonstrates our commitment to the health of our employees by...
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Customer Service Representative
1 week ago
Markham, Canada Combined Insurance Full timeThe main function of this role is to provide quality service to our policyholders, Regional Offices and other departments within the Head Office, as well as working with our US counterparts and covering the reception duties. The primary responsibility of the employee will be trained reception duties and on the Policyholder Services (PHS) functions necessary...
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Customer Service Representative
2 days ago
Markham, Canada Combined Insurance Full timeThe main function of this role is to provide quality service to our policyholders, Regional Offices and other departments within the Head Office, as well as working with our US counterparts and covering the reception duties. The primary responsibility of the employee will be trained reception duties and on the Policyholder Services (PHS) functions necessary...
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Customer Service Representative
4 weeks ago
Markham, Canada Amico Group of Companies Full timeCustomer Service Representative - Amico BedsMarkham, ON Are you looking for a challenging job opportunity, in a very stable industry, working with a great team of people?Amico Beds is a manufacturer for Hospital beds and stretchers .Join our team! Amico Beds is currently seeking to fill a Customer...
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Customer Service Representative
3 weeks ago
Markham, Canada Swiss NF Metals, Inc. Full time**Full Job Description** Swiss NF Metals, Inc. is a family owned and operated business and has been servicing the dental community across Canada for over 45 years. Swiss NF Metals, specializes in Restorative solution, like implant parts, overdentures and sundry supplies into Digital Dentistry, example 3D printers. We are hiring a full-time permanent...
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Customer Service Representative
1 week ago
Markham, Canada Bayshore HealthCare Full timeAs part of the BSRx Team, the Customer Service Representative is the “Voice” to our ProRx and ICN/PSS customers. Under the supervision of the Sr. Manager BD & Procurement, the Customer Service Representative is responsible for the management of all orders from both platforms and the management of all PSS kits in the warehouse. **DUTIES AND...
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Customer Service Representative
1 week ago
Markham, Canada Chubb Full timeThe main function of this role is to provide quality service to our policyholders, Regional Offices and other departments within the Head Office, as well as working with our US counterparts and covering the reception duties. The primary responsibility of the employee will be trained reception duties and on the Policyholder Services (PHS) functions necessary...
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Customer Service Representative
2 days ago
Markham, Canada Chubb Full timeThe main function of this role is to provide quality service to our policyholders, Regional Offices and other departments within the Head Office, as well as working with our US counterparts and covering the reception duties. The primary responsibility of the employee will be trained reception duties and on the Policyholder Services (PHS) functions necessary...
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Customer Service Representative
4 weeks ago
Markham, Canada Citron Hygiene Full timeCitron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property...
