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Houseperson

3 months ago

Calgary, Canada Accor Full time

Company Description

Join us at our unique property, Sheraton Suites Calgary Eau Claire - managed by Accor under the Fairmont brand and operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one and other on a daily basis.

Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire, Calgary's Urban Resort.

What is in it for you:

Employee benefit card offering discounted rates in Accor & Marriott worldwide Competitive benefit program, including medical, dental, vision, retirement savings, and an employee & family assistance program Food & Beverage discounts at Sheraton Suites Calgary Eau Claire & Fairmont Palliser Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world
Job Description

At Sheraton Suites Calgary Eau Claire, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued.

What you will be doing:

Consistently offer professional, friendly and engaging service Prioritize and respond to guest and internal requests in a timely manner Responsible for daily cleaning and maintenance of public areas and back spaces within the hotel Responsible for collecting, sorting and distributing all clean and dirty linen items throughout the hotel Assist Suite Attendants as required to ensure guest rooms are prepared and well presented for guests’ arrival Assist the Housekeeping leadership team with other project work as assigned and required Report any maintenance concerns promptly Follow all hotel and departmental policies and procedures, as well as health & safety protocols

Physical Job Requirements:

Constant standing and walking throughout shift Frequent lifting and carrying up to 50 lbs Occasional ascending or descending ladders, stairs and ramps Physically capable of performing duties which involve repetitive bending, kneeling, pushing, pulling and lifting of heavy objects
Qualifications

Your experience and skills include:

Ability to communicate effectively in English, both written & verbal Ability to anticipate and focus attention on guest needs, being professional and welcoming Warm and caring personality; previous housekeeping experience is an asset Excellent organizational skills and time management Ability to work a variety of shifts, including days, nights, and weekends Ability to work cohesively as part of a team with minimum supervision
Additional Information

Our commitment to Diversity & Inclusion:  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. 

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Trust, Innovation, Guest Passion, Sustainable Performance and Spirit of Conquest; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

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